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Starr Roofing

Roofing, Gutters, Stucco,

About us

Hello, folks, I'm Pete Reed, the owner of Starr Roofing. Thank you for your interest in our company. My staff and I really do appreciate the opportunity to help you build a great roof. We specialize in providing professional service for residential and commercial properties. Starr offers the best materials, installed using best practices, and offer best warranties. Award winning. DBAs - Starr Companies LLC, Starr Gutters, Starr Roofing & Construction.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Roofing, Insurance Claim Experts, Insulation, Framing, Siding, Seamless Gutters, Painting, Windows, & Remodeling.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.898 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
3%
2
5%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 98 reviews

Scott A.
05/2021
2.0
roofing
  + -1 more
Nothing. Never heard back, no call to set up an appointment!
Description of Work: purchased deal from this company
Rating CategoryRating out of 5

Response from Starr Roofing
No purchase was made No money changed hands No promises made Never spoke with this customer

Suresh K.
06/2018
5.0
gutter repair, roofing
  + 0 more
Thanks for fixing the roof leaks and installing the gutters. Great work and follow up! Thanks for the detailed walk through of all work that was needed and completed.
Description of Work: Roof and gutter repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George D.
05/2018
5.0
roofing
  + -1 more
I hired Starr Roofing & Gutters company after getting estimates from 5 different companies. My roof for my 2-story house was 16 years old. (with original 10 years warranty). Was Very impressive and pleasant introduction and detailed explanation of product, options, insurance and prices by Starr Roofing Representative - Ray Mondro. No push, no rush, no tricks like “let me call to my supervisor”. I had enough time to think, compare, google some information. Starr Roofing company was my best choice. I liked price, material, agreement, warranty and offered add-ons. On agreed day Star Roofing’s crew showed up around 8 am and finished job in one day. Very professional and customer oriented job. After work was done crew left around 9 pm Next Morning, I looked on my fantastic brand-new roof. With the Best 50years-shingles and 25 years labor warranty. I'm very satisfied with how fast and clean they worked. It’s amazing, I did not find any screws or trash anywhere around hose, backyard or front yard. Ray Mondro was on the phone and SMS all the way to make sure my satisfaction and everything go as planned. I would recommend Starr Roofing & Gutters to all my friends and family. Thank you Starr Roofing and Ray for the great work!
Description of Work: Great company

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Gregory K.
12/2017
5.0
roofing
  + -1 more
Very thorough and explained everything. Scheduled to fit my availability time.
Description of Work: Roof inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
11/2017
5.0
gutter repair, roofing, chimney repair
  + 1 more
It went well. Ray, the Starr representative I dealt with was excellent. I've rated the price as good - but that is because it was roughly in line with the other two quotes I got. In this instance I believe it was a case of 'you get what you pay for'. I have a very high, steep roof which they managed remarkably well. Starr was patient while I waited to get an insurance adjuster to show up and then got to work promptly thereafter. One reason I chose them was that of the three highly rated roofers I got quotes from, they were the only ones willing to replace my chimney cap. There was some confusion about the route of one of the gutters but it was quickly resolved. Clean-up by the roofers was acceptable, but they did miss some nails and old shingles.
Description of Work: New roof, gutters and chimney cap.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Starr Roofing
Thank you for taking the time to leave Starr a review. We are happy that you are pleased with your new roof. We strive to uphold our pledge of Best Materials, Best Practice and Stellar Service. Please call Pete 512-736-6539 if we can assist you with anything else.

Karen B.
08/2017
5.0
roofing
  + -1 more
I know I could have gone cheaper, but I was trying to get the best that I could afford. I was trying to avoid having to do this again, I was going for the highest quality possible and the longest lasting. I know I could have gotten cheaper, but they were honest, they were upfront with what they were selling. I liked the way they did business.
Description of Work: I used them to put on a new roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Sherry B.
07/2017
5.0
gutter repair, roofing
  + 0 more
I can't say enough about Pete and his crew. They went above and beyond anything I ever expected and the communication was excellent. My perimeter fence was hail damaged on the back and side and they re-sprayed the entire fence to avoid inconsistency - what a pleasant surprise. Where other bidders would not touch the satellite antenna, Pete did with the pre-warning that the antenna is sensitive and that his guys are not qualified to always get it back to working order. I strongly recommend Starr Roofing to anyone looking to repair or replace and will assure them of top notch workmanship and warranty.
Description of Work: Replaced roofing on residence and external storage shed, stained fence, replaced damaged gutters and window seals, all due to hail damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,000

Karen B.
05/2017
5.0
roofing
  + -1 more
I had a positive experience with this company from start to finish. My initial conversation was with Pete, the owner of the company. He was honest and forthright in giving information about the roofing business in general, what a warranty does and does not cover, and some advertising that could be misleading to the average consumer. I scheduled an estimate with Ray Mondro. He was on time, courteous, and again took the time to explain roofing issues that might be confusing or misleading for the homeowner. My area had significant wind damage from storms, and door to door storm chasers offering to put in insurance claims that seemed like they might be fraudulent. Ray honestly told me my roof didn't have enough damage to warrant an insurance claim, but in the long run I would be better off replacing now. I gave a B on pricing because I know there were less expensive options available, but I believe they charge a fair price for the quality of materials. The company worked around my schedule, as I wanted to be home on the day of the install because my dog is traumatized by loud noises. On the day of the install, Eleazar introduced himself and was extremely polite and considerate to ask about access to the driveway and yard. The installers worked a long day, and finished in one day. One thing that really impressed me tremendously was at the end of the day. The guys cleaned up in the yard, and did a really good job. My dog was anxious to go out in the yard, and I looked out the back window to see if they were finished. Not only had the roofer cleaned up after himself, he went the extra mile and cleaned out the dog's water bowl and refilled it, and then he watered the plants on the back porch! Nice touch, and that really warmed my heart that he added that extra attention to detail at the end of a very long day in the sun.
Description of Work: roof replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Starr Roofing
Thanks for the great review ! Starr Roofing...Best Practices Best Materials Stellar Service

Donna G.
02/2017
5.0
roofing
  + -1 more
Excellent service. Very professional. Joby Peagarden was delightful sight manager. Highly recommend his services.
Description of Work: They replaced the entire roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Starr Roofing
Thanks for the great review. Starr Roofing pledge....Best Materials Best Practices Best Warranty Best Service Pete 512 736 6539

TERESA P.
12/2016
5.0
gutter repair, roofing
  + 0 more
I'm very pleased with the work Starr Roofing did for me. The work was done quickly and exactly as we agreed on plus the cost was less than I expected. They cleaned up after themselves very well before they left. I would definitely hire them again!
Description of Work: Roof repair and gutter replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from Starr Roofing
Thanks for the opportunity to help. Pete 512 736 6539

John T.
09/2016
5.0
gutter repair
  + -1 more
No problems. Job completed as promised in timely manner.
Description of Work: Have additional Gutter with Leaf guard installed on house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Sonya F.
09/2016
5.0
roofing
  + -1 more
amazing - from the initial inspection by Jason Joseph, to showing up on a Saturday to be here when the insurance adjuster came out to investigate my claim, tarping my chimney so my roof wouldn't leak during rare summer rains as we waited for the insurance claim to be approved, through the roof replacement while I was on vacation so I didn't have to be around for the noise and the photos of progress as it was happening, and the follow up when I got back to town. I highly recommend Starr/Matthew Lorand Roofing. Customer service and work like this just doesn't happen these days. Jason and Starr/Matthew Lorand Roofing surpassed all of my expectations and my roof looks great!
Description of Work: Roof inspection that turned into roof replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Starr Roofing
Thank you for your kind words. Starr Roofing takes great pride in delivering on our pledge.... Best Materials Best Practices Best Service Best Warranty Call Pete at Starr Roofing 512 736 6539

Connie P.
08/2016
5.0
roofing
  + -1 more
Starr Roofing did awesome work. Lyle Williams went beyond what was required of the job and painted the chimney for us with paint we provided. Lyle and Zeke were very professional and were concerned with each detail to make the repair work superbly completed.
Description of Work: It started with Starr Roofing coming over to do a roof inspection I had purchased off Angie's list. I had water from the plumbing flashings dripping in the house. Upon determining the problem, Starr Roofing employee, Lyle Williams, removed and replaced the existing plumbing flashings and replaced the rotted plywood. They also matched existing shingles as close as they could. Lyle also removed and replaced the rotted chimney corner boards we had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Matthew M.
08/2016
5.0
roofing
  + -1 more
The new roof looks great and Starr finished their work quickly.
Description of Work: New roof with radiant barrier, architectural shingles & ridge vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,600

Lorelei S.
06/2016
4.0
roofing
  + -1 more
They were able to get to my estimate and do the repairs in a timely manner. I appreciate that the person who supplied my estimate included routine roof maintenance in the estimate. My only issue is that they showed up unannounced to do the actual repairs. A phone call the day before, or even the morning of the repair would have been appreciated.
Description of Work: Repaired minor wind damage and performed routine maintenance on my roof.

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Marilyn K.
06/2016
5.0
roofing
  + -1 more
I was contacted by Steve W. very quickly after the order was placed. He was able to come over same day, and it was a Saturday! Twenty minutes later he was at the house. Friendly and professional, Steve did a thorough check and some minor caulking. He even blew leaves off that had gathered around the chimney and eaves and made sure there were no holes or loose shingles. It was quality work, done quickly, and professionally. I highly recommend Steve and Starr Roofing. ⭐️⭐️⭐️⭐️⭐️
Description of Work: I purchased an Angie's deal for a roofing inspection with Starr Roofing to check the roof and areas around the skylight after the recent rains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jennifer T.
05/2016
5.0
roofing
  + -1 more
Ray Mondro and the Starr Roofing crew completed a roof replacement on my duplex and detached garage. This included installing a 30 year roof (Timberline HD, GAF Weather Stopper System Plus Limited Warranty) with underlying radiant barrier felt and a continuous ridge vent. They were very professional from the consultation/planning meeting to the end of the job. Ray answered all of my questions about the various roofing material options and the warranties. His crew, especially Adrian and Elizabeth, were very prompt, professional and paid attention to all details to ensure that the roof replacement went as smooth and on-schedule as possible. After the job was completed, they made sure that all debris was picked up and hauled off the property. I want to thank Ray and his crew for working so hard to complete my roof since they had to work around a very unpredictable schedule of May rain, flash floods, and thunderstorms. They started in the morning and stayed until nightfall to ensure my roof was properly installed and secure. They did such excellent work and the roof looks fabulous! I am very satisfied with the service provided by Starr Roofing, I would use them again, and I would recommend their service to others.
Description of Work: Starr Roofing completed a roof replacement on my duplex and detached garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,382

Jon B.
03/2016
3.0
roofing
  + -1 more
Looking forward to the refund. Would use them again for some of our lower roofed rental properties
Description of Work: Was unable to even inspect our roof, stating that it was too high and the wind was too strong, tried for a month. Talked to them today and said it would be best if they just refunded our purchase since our home's roofs are not what they are set up for.

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$99

Response from Starr Roofing
Thanks for the review. We use the feedback to improve our practices and better serve our clients needs. Regret that we were unable connect on this one. Roof in question is tallish 2 story metal roof. The day our Project Manager attempted to inspect the roof the wind was blowing 20-30 +mph. This combined with the fact that the roof was covered with very slick dust particles. (no rain in Austin 30 days) made the attempt unsafe. Thanks for considering us in the future. Pete

Malik M.
02/2016
5.0
roofing
  + -1 more
Arrived on time and evaluated roofs for 3 different houses, was prompt to give report but when called to see if interested to provide the full service no answer.
Description of Work: Review storm related damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Starr Roofing
Thanks for the review. I will have our project manager circle back with you regarding additional work.

Daniel K.
02/2016
2.0
roofing
  + -1 more
I bought the deal to have them come out to give me an assessment of the roof and our roof is fairly steep and in this case I'm not sure if the guy, even when he told me my roof looked fine, didn't need anything and I already knew that there were several spots where trees had rubbed on the edge of the roof and that needed to be taken care of. I got something out of them and when I called their office and asked for a written report the guy just laughed at me. This all happened within the last month. He didn't look like a guy that needed to climb steep roofs so it was apparent that he hadn't done anything so I wasn't happy with that.
Description of Work: The guy came out and told me the roof looked fine which indicated to me that he hadn't really even gone up.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$99

Response from Starr Roofing
At Starr Roofing I utilize our reviews to improve our practices. Looking back at this project, we would have appreciated your sharing information regarding specific issues of concern. Pete

wallace H.
02/2016
2.0
roofing
  + -1 more
Starr Roofing offered a roof inspection to include all roof area and all attic area for hidden damage and leaks. Service tech came and asked me what i wanted him to do. He said usually deal with shingled roofs, not metal like mine. Did not want to get on roof but borrowed my ladder and reluctantly climbed onto one section of roof and said it looked okay. There are 5 ridge lines and he looked at one. Made quick look at one section of attic. There are two access points besides the one he entered.
Description of Work: nothing but a cursory visual inspect of part of roof and part of attic

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$100

Response from Starr Roofing
Thanks for the review. We use the feedback to improve our ability to serve our customers needs. Customer was requesting in addition to the inspection an Underwriters Lab Class 4 wind/hail rating. We did not install or manufacture the roof panels, so we could not provide the rating requested. We regret not being able to met his request. The rating is used when applying for insurance discounts. Starr provides Cass 4 ratings on all our qualifying roofs. Best Practices Best Materials Best Warranty....Guaranteed Pete

Cos L.
02/2016
5.0
roofing
  + -1 more
Everything went as per expectations. Courteous and professional service.
Description of Work: Roof maintenance and minor repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Joy B.
01/2016
5.0
roofing
  + -1 more
He said I had no problems with my roof, however, he did say that the siding should be inspected because of some irregularities that might be contributing to problems now and I'm glad I found that out. .
Description of Work: Inspected roof for possible leak, and did minor corrections such as renailing the flashing, etc. .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ralph C.
01/2016
5.0
roofing
  + -1 more
Very professional and honest. The roofer impressed me with his knowledge and expertise.
Description of Work: Thoroughly inspected my roof and made recommendations for care and service. I was advised to have something done which they couldn't do, but they referred me to someone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Starr Roofing
Thank you for the opportunity to help. Starr's project managers are a great group of men. I am proud to work with them. Pete

Mark N.
12/2015
4.0
roofing
  + -1 more
Was to caulk any vents that needed to be caulked but didnt find any. Units still leak.
Description of Work: Gave estimate for a new roof

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Starr Roofing
Thank you for the feedback. I will review your inspection and estimate with the project manager. The maintenance package you purchased includes minor caulking if required. Any additional repairs are discounted. Pete

Contact information

12106 US Highway 281 N, Round Mountain, TX 78663

http://starrcompaniesllc.com/roofing_contractor.html

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Stucco,
Fireplaces,
Chimney Repair,
Siding,
General Remodeling,
Framing,
Doors,
Kitchen and Bath Remodeling

FAQ

Starr Roofing is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Starr Roofing accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Starr Roofing offers free project estimates.
Yes, Starr Roofing offers eco-friendly accreditations.
No, Starr Roofing does not offer a senior discount.
Yes, Starr Roofing offers emergency services.
Yes, Starr Roofing offers warranties.
Starr Roofing offers the following services: Residential & Commercial Roofing, Insurance Claim Experts, Insulation, Framing, Siding, Seamless Gutters, Painting, Windows, & Remodeling.

Contact information

12106 US Highway 281 N, Round Mountain, TX 78663

http://starrcompaniesllc.com/roofing_contractor.html

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM