15 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES MAY APPLY. MAY CONTACT BY EMAIL. CUSTOMER SERVICE IS VERY IMPORTANT AS WELL AS CUSTOMER SATISFACTION. FREE ESTIMATES ON LAWN SERVICE FOR LOCAL RICHMOND ROSENBERG AREA
Description of Work: We hired this company to do work in our garden beds. Overall, the work they performed in the beds was okay (not great, just okay) BUT the workers damaged various portions of the irrigation system in the process. The vendor sent out its in-house irrigation repairman (although less than promptly) who repaired all but one of the irrigation issues and then simply left without telling us what he had and hadn't repaired. When we discovered that one of the damaged heads was still puddling severely after the irrigation repairman had been to our home, we called T.L.S. and asked to have the repairman come back out. The owner's sister, who was the person we were dealing with, agreed to send the repairman back out to finish the job but told us he was out of town for the next couple of weeks and she would send him back to our home upon his return. When that date came and went with no visit or word from the repairman we called the vendor again. This time we were told by the sister of the owner that the irrigation repairman felt that the T.L.S. landscaping workers had not caused the damage to this particular head so he wasn't going to repair it. We knew this wasn't the case because we had just had the entire system inspected, faulty heads replaced, etc., immediately prior to the the work being done by the T.L.S. landscaping workers. Long story short, T.L.S., which did an okay-but-not-great job on our garden beds, left us hanging high-and-dry when it came to repairing the damage they caused to our irrigation system. We ended up having to repair the damage out of our own pocket. We won't be using or recommending T.L.S. in the future because we learned the hard way that you can't trust them.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
kiron K.
07/2014
1.0
lawn service
+ -1 more
I contacted TLS for multiple times over last 1 week and requested some one to come over to help me with the mowing and landscaping. Every time they told me that some one is gonna call back and no one did. They even gave a 3rd party mowing company my name and he came by to check and since he was not from the company I requested for, I said NO.
Description of Work: I contacted TLS for multiple times over last 1 week and requested some one to come over to help me with the mowing and landscaping. Every time they told me that some one is gonna call back and no one did. They even gave a 3rd party mowing company my name and he came by to check and since he was not from the company I requested for, I said NO.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$45
Response from T.L.S. LLC
Mr [removed member name] our sincerest apologies for any misunderstanding you may have had with our company . I have messaged you through your inbox and hope the offer I have given you is acceptable. I did go by your home and knock unfortunately it was at a time no one was home. I have spoken to the office staff and we have rectified what we needed to in there. Sometimes there is human error and for that we apologize but would be so happy to take care of all your requests if you will give us the opportunity. Again we apologize and hope to hear from you soon.
Jerry W.
06/2014
5.0
lawn service
+ -1 more
Removed old sod, leveled with topsoil, and installed new St. Augustine sod. It has now been two weeks since installation and the grass is looking great. The crew plainly was results oriented, very professional.
Description of Work: Restored a portion of yard totally damaged by cinch bug infestation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Diana G.
04/2014
5.0
lawn service
+ -1 more
Very thorough job. Our particular job was pretty extensive but they finished within one hour. After, they bundled up the trash leaves and branches for easy pick up for trash pickup. They would have taken the bundle with them and disposed of it but that would have cost an additional $150. We would most definitely use this company again.
Description of Work: Trim bushes, tree, and ivy in front yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Blair C.
03/2014
5.0
lawn service
+ -1 more
They did a great job. It looks like they took their time with the yard and it just looks really good and really clean.
Description of Work: We used T.L.S. LLC one time to work on our yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Robert W.
02/2014
5.0
lawn service
+ -1 more
They answered completely and to my satisfaction as to what I can expect to see this summer. They haven’t done work for me yet, but I plan to use them this summer.
Description of Work: They called me and I had questions about a potential contract.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph K.
09/2013
5.0
lawn service
+ -1 more
Tony's Lawn Service did an amazing job at our house. I called in the morning and was told they would be by the same day. They mowed that afternoon. Because there was so much work to do in weeding and trimming bushes, they came back the next day for that. The quality of work was excellent, the people were very nice and the price was right for the work that was done. I'll definitely use them again.
Description of Work: Mowed yard, weeded flowerbeds, trimmed bushes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
G T F.
09/2012
2.0
landscaping, lawn service, lawn treatment
+ 1 more
I had been looking for someone to help with landscape renovations and lawn maintenance and Tony's was recommended. So, I placed a call to the office one afternoon, but no one was available to answer so I left a message. I called the next day but again no answer. I called again the day after that and still no answer. I thought maybe office personnel were away on summer vacation or something so I waited a few days and tried the following week - still no answer. At this point, some would say give up and try a different company - that would probably be the right thing to do. But looking for quality services and Tony's being recommended, I called one more time after a couple of weeks and someone actually answered the phone this time (I did not inquire as to why the earlier message was not returned). General prices were discussed, my contact information was taken, and an appointment was set for the following Monday at 4pm. I arranged to be home all afternoon Monday but the appointment was not kept - no one from Tony's showed up. I understand scheduling problems can occur. I checked both the caller ID and answering machine and there were never any calls or messages of explanation from Tony's throughout this entire time frame. It seems that business is good at Tony's and new customers may not be wanted. Established customers probably receive good service. That's great. It would be nice for Tony's to let someone know, "Thanks for calling but we don't need any new business." To me, it seems unprofessional to set an appointment, then to not show up, and to further not call with any explanation.
Description of Work: No services were performed. Company representative did not keep appointment.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
1.0
Kati J.
10/2011
5.0
lawn service
+ -1 more
o
Description of Work: I looked up the highest ratest and in the area yard company. Tony's came up first on the list. I called on Wednesday afternoon. The lady at the company said they normally did my subdivision on Wednesdays but she would call her crew and see if they were still out here or if it would need to be the following week. She promptly called me back and although they were done in my subdivision for the day they said they would come out on Thursday and not make me wait a week. Finally someone that does my lawn almost like I do. :) They were excellent, trimmed a few bush branches as well. Even though I enjoy doing my yard, recent rotator cuff surgery prevents me from doing so. I will always call Tony's when I need a service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Charleen W.
08/2011
5.0
lawn service
+ -1 more
I called Tony's Lawn Service and within the week they came and mowed, edged, weed-eated, and cleared all sidewalks and our LARGE patio of any debris. I got a quote via e-mail and since I am on a corner lot it was a little more, but the job they did was VERY good. I have had many other companies say they are coming and not show up. This company is very reliable and affordable. I recently asked for a quote to trim some bushes and vines in my front and backyard and the quote was around $142.50, but that included trimming 2 bushes that are as tall as the top of my second story house and they have a special shape. That also included trimming a vine that goes to the top of my second story and into the sofit. They came and have done a great job so far. They were unable to finish the job in one day but I expect them back today. I would HIGHLY recommend this company and will be using them on a continual basis.
Description of Work: The mowed my corner lot, edged, weed-eated, and cleared all sidewalks and patio of debris. They have also started trimming bushes and vines in the front and backyard. Some of the bushes have a special shape and are 2 story's tall. One of the vines is also going up my chimney and 2 story's tall. This is not an easy trim job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
GRACE R.
08/2011
5.0
lawn service
+ -1 more
Everything was fine.
Description of Work: They did a great job of taking care of my lawn while I was on assignment out of town during 2010 and 2011. I had renters in the home who were unable to care for the lawn. Did a great job. Would hire them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from T.L.S. LLC
Member, Thank You for always working with us and keeping in constant communication with us. It was such a pleasure serving you this past year. We hope to be able to serve you again in the future ; ) Thank You, Tony's Lawn Service, Inc.
Donna T.
05/2011
5.0
lawn service
+ -1 more
The work was outstanding. The men were prompt and did above and beyond. It has taken me 7 years to find a lawn service that would do what they promised - and Tony's really came through. My days of looking are now over - highly recommend.
Description of Work: Cleaned up beds in the back and front. Trimmed bushes - mulched - re-did stacked stone in front beds, cut lawn.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from T.L.S. LLC
Member, Thank You so much for such a remarkable repsonse to the work we provided for you and your husband. It has been a pleasure communication with you and being able to understand how things were expected and what all you needed done. The recommendation you set forth for us truly means so much to us as over half of our company clients are from referrals from wonderful clients as yourselves. Please always feel free to contact us for any need you may have for your property as we truly appreciate the opportunity to be serving your home. Thank you again giving us the opportunity to grow. Raquel
Michael F.
05/2011
3.0
lawn service
+ -1 more
They do good work but they don't communicate well. I have no idea when they come because they come whenever they want to. They haven't sent me a bill yet. Their billing is not very reliable. I liked that they showed up. Their quality is excellent.
Description of Work: I am using Tony's Lawn Service for my lawn service.
Rating Category
Rating out of 5
quality
5.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
Response from T.L.S. LLC
Member, Thank You that you have giving us an opportunity to serve your home for the need's it has required. From the several phone conversation we have had I apologize that when we have spoken you feel our communication was not well. We have serviced your home as we believed was deemed necessary per your request. If it needs it mow it. I have since spoken to you again and you have made it known you would like your service done on an every 2 week basis and we have since honored your request. You requested mulching to be done and weeding of your beds and when we spoke you were very pleased with the work. We again apologize if you do not feel we are not good at communicating we will strive to be better at satisfying your expecations. The billing was as promised to your e-mail. I apologize that you did not received it sooner than the monthly billing we send out.. Thank you again sir for allowing us to service your home and we look forward to a better communication level as our business relationship progresses. Thank you for your comments and we truly appreciate your business. Raquel
DAN D.
04/2011
5.0
lawn service
+ -1 more
For the last year, we have using Tony's Lawn Service. When I first called looking for a lawn service, I called Tony's and 2 other lawn care companies. Tony's was the only one that responded to my call. I never heard from the other service. Tony's came out and checked our yard and gave us a quote. They are always on schedule, friendly, and respond quickly to any questions I may have. We are very pleased with them and will keep using them.
Description of Work: Mow, edge and trim the bushes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Response from T.L.S. LLC
Members, Thank You for your conitinued client loyalty with our company. We value the comments and concerns that are laid out here through Angie's List. Over the years of servicing your property and through the many conversations we have carried regarding the small extra's to do around your home we truly want to express our apprecation toward your business with us and your trustworthiness with our company. We appreciate your loyalty and look forward to a continued business relationship. We truly thank you! Raquel
GRACE R.
07/2010
5.0
lawn service
+ -1 more
Ongoing lawn maintenance
Description of Work: Good service, ongoing lawn maintenance company. i jsut have them cut the grass, but I know they do weeding, etc. also
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
SHARRON B.
11/2007
5.0
lawn service
+ -1 more
They are reasonable and also worked with me with the schedule. Overall, I am pleased with the work.
Description of Work: They do general lawn work and also maintain my flower beds up front.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
JAMES P.
12/2005
4.0
lawn service, lawn treatment, mulch
+ 1 more
Tony's Lawn Service answered my call promptly and followed up readily with an estimate and lawn maintenance. He was very expensive but was able to explain the specific details on mulching and fertilizing. The lawn maintenance was scheduled as soon as a day and time were set, and the lawn man was on time. He mowed, trimmed, bagged up the clippings and blew the debris off the driveway weekly. He cleans up all the limbs and clippings and leaves the yard in tiptop condition.
Description of Work: Tony's Lawn Service mows and trims our lawn regularly. They also weed, fertilize, and mulch twice a year.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$35
JUAN C.
12/2005
5.0
lawn service
+ -1 more
Tony's Lawn does a good job on my lawn, and for the price, you just can't beat them. I have used them for awhile now and their work just gets better over time. They do a real good job with a bothersome palm tree, so I feel that s good. Whenever I ask them to do something extra, it is never a problem.
Description of Work: Tony's Lawn Service cuts grass and does general lawn care.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Lawn Fertilization & Treatment,
Landscaping,
Mulch and Topsoil,
Pavers and Hardscaping,
Tree Service,
Lawn Irrigation,
Gutter Cleaning
FAQ
T.L.S. LLC is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: 7:30 AM - 2:00 PM
T.L.S. LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, T.L.S. LLC does not offer free project estimates.
No, T.L.S. LLC does not offer eco-friendly accreditations.
No, T.L.S. LLC does not offer a senior discount.
No, T.L.S. LLC does not offer emergency services.
Yes, T.L.S. LLC offers warranties.
T.L.S. LLC offers the following services: LAWN SERVICE, MOWING, EDGING, WEEDEATING, LANDSCAPE MAINTENANCE, MULCH, COLOR, GUTTERS, SPRINKLER REPAIR LI17349,LANDSCAPE LIGHTING