Howell Services

the work was done in a timely fashion however when I contacted Howell Services regarding an electrical problem the reply was rude, the contractor refused to come out an look at the electrical problem. The contractor had an electrician on staff and/or retainer so this was unexpected and I was extremely upset and will never hire Howell Services again nor will I refer anyone.

They used basic white caulk to seal around the toilet base instead of using the proper clear sealant. There are spots where the toilet has not been sealed at all. The screws for the toilet are also missing their white caps. I have looked for the old ones and they are no where to be found. Personality wise the company was great to work with, the workers were complete sweethearts. I just with they had done the job right.

The quality of work and professionalism of everyone affiliated with this company is beyond compare. They are prompt, transparent and honest in their pricing and consistent in following up to ensure, as a customer, I was happy with their service...I am! I highly recommend this company.

Ron Howell came to my home to replace two bathtub and kitchen items that another plumbing company in Sugar Land had just replaced about 2 years ago. Howell Services charged about the same as the last plumber, but Howell gave me a 2 year warranty on the bath items and a lifetime warranty on the kitchen item. I liked the fact that you know before he even arrives that there is a diagnostic service charge of $39.00. After looking over the jobs, he then gives you an itemized invoice for the work that needs to be done. Then you can decide if you want him to do the work or not. There is no pressure and he is patient about answering any questions you might have. Also, there is a detailed price list right on his invoice, so you know he is giving you his standard charge. I will definitely phone him again for any plumbing problems.

They were great! The communication was good. They called ahead of time to make sure they brought the right supplies with them. They did have to re-schedule due to an emergency, but gave us plenty of lead time. The people who came out to do the job were professional and did quality work.

The work turned out excellent. They are very polite and punctual. They are very honest and reputable.

They are very courteous and nice. They did their job the way they were supposed to when we had them out. We have had several different plumbers for this house and I would personally call Howell before I call somebody else.

We were happy with them. We were satisfied. He identified the problem pretty quickly so the air conditioning was up and running of his arrival. I would say the quality was great because it's still running.

I called Howell in a bit of a panic on a late Friday afternoon. I started to change out a kitchen faucet in an older home and quickly ran into problems. I called them and they were able to get someone out quickly to fix the problem. They are a bit pricey but they provide reliable, quality service. I have used them many times and have never been disappointed.

Arrived on time and completed work in timely fashion. Very personable employee and cleaned site extremely well after installation. Disposed of old toilet without a mess. He was respectful and courteous. Will definitely use Howell again in future.

They had to dig through several feet of wet muck just to find the leak. Explained everything they were doing throughout the process. Responded to my call within an hour, and I did not even tell them it was an emergency. When work was completed, they cleaned up all of the mess and took some time explaining all the charges to me.

We had a new 50-gallon gas water heater installed in our garage. The house is 15-years old and the original water heater was a 40-gallon in the attic. The crew took the old one out of the attic and disposed of it, built a stand for the new one in the garage, built a new vent through the roof, and hooked up new water lines and a new gas line to power it. They were professional and personable through every step of the process, and I was told at the end that the price I was quoted was about $700 less than what I should have been charged. I offered to pay the correct price and he said there was no way he'd let me do it because "any reputable business always honors their quote". I'll definitely use them in the future and you should, too.

I have used them several time. Unfortunately they no longer service in Houston.

They were very professional and punctual, and they were willing to work with us on several aspects of the job. Unfortunately, we had to postpone the work due to financial issues, but we intend to use them in the future.

I had used them before to repair a toilet and had good results which is why I called them for an estimate. They were very responsive, provided a detailed estimate of the costs, and arrived on time for the appointment. Unfortunately, their price was a bit too high, and I chose another company for the work.

Everything turned out well. The gentleman responded right away even though it was after hours, arrived on time, and did a good job with the repairs. The price was high, but we were expecting that.

They were professional and courteous, arrived on time, and provided a detailed estimate of the costs. I simply decided to postpone the work, however, since it was an expensive undertaking. In fact, I most likely will use the company because of this experience.

Everything went well. They came out quickly, were very knowledgeable, and did a good job with the repairs. They charged a reasonable price for the service, too.

I hired them because I thought they were a reputable company. They arrived on time for the appointment, worked efficiently, and did a good job for a fair price. The technicians were really respectful and professional, too.

It was a good experience. The gentleman was pleasant and professional when dealing with my husband, and he did a good job with the repairs. We didn't have any problems with the unit after that point.

I hired them because their ad stated that the drain cleaning service would cost only $69, but I ended up paying nearly $400. Ultimately, they were professional and did a good job, but I disliked the final price and felt as though the ad was misleading.

This was my fourth time using the company, and it was a good experience just like the rest. They were very professional, did quality work, and had a reasonable price. Furthermore, I appreciated that they clearly defined the work and the price so that there were no surprises at the end of the project. I also find that they are very responsive as they are more than happy to accommodate my schedule and return calls within the hour.

It was great! They responded right away and came out even though it was around 11 o'clock in the evening. The price was very reasonable considering the time and the distance that they traveled. In addition, they did good work, and I haven't any problems with the air conditioner since that time.

I have used them in the past. They are great people to deal with.

Work good, but they are crazy expensive.