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ROBBIE HALE HOMES

Homebuilders

Reviews

3.26 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
17%
2
50%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
3.3
professionalism
2.7
responsiveness
2.7
punctuality
2.7
Showing 1-6 of 6 reviews

Melinda M.
08/2017
2.0
home builders
  + -1 more
Still waiting for them to fix their MAJOR mess up on making the floorplan that IS IN OUR CONTRACT. I will change my review if they correct the floorplan on our contract but as of today they have not offered to make it right. Please read all of the reviews you see for this builder. The salesman that I am working with is too busy taking "vacations" every other week and is the most arrogant salesman I've ever met. He'll tell you he's just the builder but trust me he's the salesman and an awful one at that. The owner is no different except he's not arrogant, he just hides and blames the problems with the homes on others. But ultimately he's the owner and is responsible. I am in the process of having a house built and it has been a problem from day one. We picked out our lot and house and then the salesman comes back and says the house was too long and we had to choose another house that was wider and a little bigger but not as long, so we did AND IT'S IN OUR CONTRACT! Luckily I took pictures of the floorplan that the salesman gave me and said would be the exact floorplan. So being myself and wanting to make sure everything was going as planned and they were being on the up-and-up I asked for a copy of "our" actual floorplan and lo-and-behold they took it upon themselves to make the floorplan and all rooms much smaller AND WITHOUT TELLING ME, I had to find out on my own while doing MY due diligence. I have been trying to get them to work with me on getting another lot to build the HOUSE THAT IS ON OUR CONTRACT and they say they have no more lots where I want to be and offered an apology and a miniscule amount of credit for THEIR MAJOR SCREW UP! I even tried to work with them on completely upgrading my much smaller house in exchange for this significant screw up and they wouldn't even do that! What they really did was make my house smaller thinking I would not notice, because they found out they could sell them for more. But what they didn't realize is I had my own financing and Real Estate agent working for me and I really pay close attention to detail. I really didn't listen to the reviews and you are probably thinking "they won't do that to me" like I remember thinking. Well you are wrong, THEY WILL, TRUST ME
Description of Work: Building a home

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$179,900

Renee S.
03/2017
3.0
home builders
  + -1 more
Continue pushing out our closing date..... very unprofessional. Just tell you what you want to hear and then put you off. Still waiting to close...... not happy at all.
Description of Work: Building a house

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0


William M.
07/2014
2.0
home builders
  + -1 more
Did not meet nickel/porcelain package. Lousy brick mortar job, very sloppy, even though I paid extra. Did not address warranty requests. He'd steer me towards subcontractors who ignored me and did not return calls. Incomplete electrical wiring. (Actually had some wall sockets you could plug into and ... nothing!). Sloppy plumbing (could not take hot shower in main bathroom ... in a new house!) Faulty AC and air flow (one back room could not be cooled on NEW house!). Basically, in my opinion, charges premium for sloppy short-cut work. Years later, I'm still annoyed at how sorry this builder treated me. I think about it every day.
Description of Work: Built new home

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$193,000

henry F.
12/2013
2.0
home builders
  + -1 more
Had a new home built in the Northeast Meadows Subdivision All i can say is make sure you have an inspector look over the complete building process. His subs drink on the job, hide food and beer cans behind insulation in the wall. Jeff whom i call ( Mr Happy ) can be very rude and nonresponsive to issues that you bring to his attention multiple times. Kevin the lady that works in the office doesnt have a clue. She will tell you what you want to hear to get the sale, other than that she has no answers for you. we have had numerous problems from foundation, framing, electrical and drywall to name a few. I will never build a house with robbie hale again as his company lacks customer service and professionalism. Please due yourself a favor and knock on doors with others in the neighborhood to see what they say. DO NOT WASTE YOUR TIME OR MONEY WITH ROBBIE H***!!!!!!!!!!!!!
Description of Work: New construction

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$220,000

SHELLEY S.
04/2005
5.0
home builders
  + -1 more
WE WERE NOT SURE EXACTLY WHERE WE WANTED TO END UP, BUT AFTER WE SHOPPED AROUND WE WERE SURE THAT WE WANTED A ROBBIE HALE HOME. THEY HAD THE BEST OFFER AROUND!
Description of Work: WE BOUGHT OUR SECOND HOME WITH ROBBIE HALE HOMES AND LOVE IT. WE GOT WHAT WE WANTED AND ARE IN A WONDERFUL COMMUNITY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110,000

MARGUERITE C.
05/2004
5.0
home builders
  + -1 more
THEY DID A GREAT JOB ON GETTING THE HOUSE DONE IN TIME. THEY WERE EXCELLENT FOLLOWING THROUGH WITH EVERYTHING.
Description of Work: BUILT HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110,000

    Contact information

    102 MULBERRY LN, Rockwall, TX 75032


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Homebuilders

    FAQ

    ROBBIE HALE HOMES is currently rated 3.2 overall out of 5.
    No, ROBBIE HALE HOMES does not offer free project estimates.
    No, ROBBIE HALE HOMES does not offer eco-friendly accreditations.
    No, ROBBIE HALE HOMES does not offer a senior discount.
    No, ROBBIE HALE HOMES does not offer emergency services.
    No, ROBBIE HALE HOMES does not offer warranties.

    Contact information

    102 MULBERRY LN, Rockwall, TX 75032