MasterTex Home Services LLC

Plumbing, Water Heaters, Heating and Air Conditioning

About us

MasterTex Home Services is your one stop-plumbing shop specializing in: -Water Heaters -Sewer repair -Sewer replacement -Slab Leaks -Camera inspection -Tankless water heaters -Gas work -Plumbing consultations and more! If you are looking for an honest, reliable, and punctual service company, you’ve come to the right place.

Business highlights

6 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Water Heater Installation or Replacement,Plumbing Pipe Repair, Plumbing Drain Repair, Emergency Plumbing, Plumbing Pipe Installation or Replacement.

Services we don't offer

At this time MasterTex does not offer HVAC, but we are working to offer this to our customers soon.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
PayPal
Venmo
Zelle

Photos of past projects

Reviews

4.924 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-24 of 24 reviews

DJ C.
08/2024
5.0
water heater repair
  + -1 more
They were able to come out same day and get done what was needed.
Description of Work: Minor fix for water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ben G.
08/2024
5.0
plumbing
  + -1 more
Came on time and completed the job successfully. Will continue to call.
Description of Work: Fix a plumbing leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Frank S.
08/2024
5.0
plumbing
  + -1 more
I recommend MasterTex Home Services. We had old leaky outdoor valves that couldn’t ignore anymore. They diagnosed the problem, gave me options and got to work fast. They went to extra lengths to make sure the job was done right. Connor and his team were responsive and made sure I was satisfied. Would call them again.
Description of Work: Fix leaky outdoor valves

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Tracy P.
08/2024
4.0
plumbing
  + -1 more
Everything went great, Roger, my technician was great. Explained what was going on and corrected the problem. Very nice young man.
Description of Work: Replaced Frost proof bib

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$375

Huntley L.
06/2024
5.0
plumbing
  + -1 more
Colby and Abdiel did a great job helping me. I’m going to consider them for my kitchen renovation.
Description of Work: Fix kitchen sink drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Janet C.
05/2024
5.0
plumbing
  + -1 more
I needed a new water heater and shopped for a good price, I found Master Tex. I found them to easy to work with and good quality service! I had several questions and they answered them very promptly.
Description of Work: Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Sandra F.
04/2024
5.0
plumbing
  + -1 more
They are vey knowledge and have great customer service, what I like about them they will not leave until they fix the problem and they is very patent with you on explaining what they are doing. Thank you
Description of Work: Water line for refrigerator and replace vale

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Henry A.
04/2024
5.0
plumbing
  + -1 more
Fast and quick, they got the job done!
Description of Work: Pex pipes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ELIZABETH K.
03/2024
5.0
plumbing
  + -1 more
Excellent customer service, great prices and quick response time.
Description of Work: Gas pipe leak repair.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BYron D.
02/2024
5.0
water heater repair
  + -1 more
Satisfied Customer - Highly Recommend MasterTex I have delt with defective water heaters more times than I can count and, the plethora of issues that come with trying to find an honest pluming company that is focused on customer satisfaction rather than making the most profit from a customer in distress. Well, I am here to say that my first experience with MasterTex will not be my last. From first contact to project completion, they were fair and honest about product selection, pricing and scheduling. That was followed up by delivering a fixed-price quality service, on-time with a thorough post cleanup. All said and done, our lives were back on-line with running hot water in just over 90 minutes. It was a good day!
Description of Work: Water Heater Replacement
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,750

Sunil K.
02/2024
5.0
plumbing
  + -1 more
They were quick to respond, professional and timely in handling the issues. I would love to call them again for my future home improvement/repair projects and strongly recommend them.
Description of Work: water leakage in mixer of shower and restarting a gas fired water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phillip Alan B.
02/2024
5.0
plumbing
  + -1 more
Fantastic experience with everyone involved in taking care of our problem, from setting the appointment to the professional handling of our questions and results of the work. We are completely satisfied.
Description of Work: Cleaned main pipe and the pipe from washing machine that was backing water up into the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Craig D.
02/2024
5.0
plumbing
  + -1 more
They were great. Fast and took care of everything.
Description of Work: Shower faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Carlos A.
02/2024
5.0
water heater repair
  + -1 more
The guys did an outstanding job, very professional!
Description of Work: R&R water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew H.
01/2024
5.0
plumbing
  + -1 more
We were very happy with the service. There was a leak and blockage behind our kitchen sink, and John was able to quickly see the problem and what needed to happen. It was also very easy to set up an appointment. Thanks!!
Description of Work: Fixed leak, blockage, and made copper and pvc pipe connector all in one piece.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$975

Powell T.
12/2023
5.0
plumbing, water heater repair
  + 0 more
Great communication!! Easy to work with. Arrived on time and their prices beat other plumbing companies. I will definitely use them again.
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Ryan P.
12/2023
5.0
plumbing
  + -1 more
As a business owner myself, my main referral sources come from plumbers. I am extremely skeptical when it comes to contractor relationships. Connor is honest, fair, priced, transparent, and cares about the future relationships with his homeowners. He insists on perfection on every jobsite and refuses to close out a job with a less than 5 star satisfaction with his clients. Mastertex is one of a kind. This generates referral business and word of mouth. Way to go!
Description of Work: Plumbing. Water heater tankless

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Eric T.
12/2023
5.0
plumbing, excavators, water heater repair
  + 1 more
Connor and the Team at MasterTex were AMAZING! Ver professional in letting me know the timeline of replacement and very affordable costs to get some major work I needed in my home done. It was an emergency situation where we had a water leak and they were able to assess where the leak was and do all the work needed to get everything back and working correctly. I called and they answered quickly and preformed. I was also able to get a better water heating system that’s more efficient at the same time! I recommend MasterTex to anyone looking for home services they can provide 👍🏽
Description of Work: Plumbing, Sewer Replacement, Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Abdiel P.
12/2023
5.0
plumbing
  + -1 more
[*** Link removed ***]
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Russell Patterson
12/2023
5.0
Google Review
Connor was honest and professional
Rating CategoryRating out of 5
Yes, I recommend this pro

Ramesh Chandran
12/2023
5.0
Google Review
Wonderful team, Excellent work and Great price. They installed tankless water heater, impressed.
Rating CategoryRating out of 5
Yes, I recommend this pro

tunji34
12/2023
4.0
Google Review
Conner was very professional and courteous handling my request for a water heater replacement. He handled the warranty part with home Depot, were punctual to the site and the job was done to our satisfaction.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tonya Patterson
12/2023
5.0
Google Review
John and AB were very efficient ,professional and pleasant. They answered all my concerns . They are my plumber’s of choice!
Rating CategoryRating out of 5
Yes, I recommend this pro

Denton Sweat
11/2023
5.0
Google Review
Connor was great to work with and fixed my gas line issue at a reasonable price. Customer service from Connor was top notch, I will call them again
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    30 Orchard Ln, Rockwall TX 75087, Rockwall, TX 75087

    https://www.facebook.com/profile.php?id=100087308376395

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Heating and Air Conditioning

    FAQ

    MasterTex Home Services LLC is currently rated 4.9 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    MasterTex Home Services LLC accepts the following forms of payment: Check,Financing Available,PayPal,Venmo,Zelle
    No, MasterTex Home Services LLC does not offer free project estimates.
    No, MasterTex Home Services LLC does not offer eco-friendly accreditations.
    No, MasterTex Home Services LLC does not offer a senior discount.
    Yes, MasterTex Home Services LLC offers emergency services.
    Yes, MasterTex Home Services LLC offers warranties.
    MasterTex Home Services LLC offers the following services: Water Heater Installation or Replacement,Plumbing Pipe Repair, Plumbing Drain Repair, Emergency Plumbing, Plumbing Pipe Installation or Replacement.
    At this time MasterTex does not offer HVAC, but we are working to offer this to our customers soon.

    Contact information

    30 Orchard Ln, Rockwall TX 75087, Rockwall, TX 75087

    https://www.facebook.com/profile.php?id=100087308376395

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day