Doigg's Carpet Care & Restoration

James and Micah went punctual and very well mannered. They explained everything clearly. They work honest & professional, I will definitely use them in the future!

They were excellent. They had it for three days because, they had to put the Ozone thing on it and let it sit. They also cleaned it. I had them do the cleaning first and then I took it back for the Ozoning. The second visit took three days. They came out and did the cleaning. It was done when he said he would be. They do great work with cloth and leather.

Joe / Ryan arrived on time. Very professional. Tile was cleaned last time. Not needed this trip! Doiggs was used last year also. Did good job then too. Highly recommend them!

They sealed the grout in the heavy traffic area of the floor. They are professional and courteous. I've used them before for the whole house and they did great then too.

They did a really good job in restretching the carpet.

We had used Doigg's a few years ago, and had very good results.This time we were not as impressed. One guy came soon after we called to give us an estimate. Very professional and competent. Pri. ce seemed kind of high, but we had never had a carpet stretched before so were not sure how much work was involved. Two guys came to do the work at the appointment time. They explained what they were going to do and how the stretching would work. It took about 2 hours to move furniture, stretch the carpet and move furniture back. Seemed like they worked hard and definitely did a good job. After that they started on the cleaning. Shortly after they started the lead guy told us he had an emergency call and needed to be gone for a while to take care of it. The helper continued to clean. He seemed to get done very fast, and we were not sure he did a good job cleaning. The lead guy did not come back. All together we are not sure we got a good job on the cleaning, although the carpet stretching was done well.

They are excellent. I was debating on whether or not to tear out the old carpet in my newly purchased house. I decided to try cleaning it. It came out like new. Awesome.

This is the third time we have used Doigg. They did a great job. I would use them again.

The telephone contact was very friendly and professional. She was able to give us a price estimate and schedule the cleaning for the next day. The technician called and asked for permission to arrive early. He worked for three hours, longer than we both expected I think, and he was very competent and professional. The 20 year-old sofa and 10 year-old carpet came out looking great. On the day after, they called to ask if we were satisfied and say they come back to spot treat any areas that wicked up within 10 days.

Joseph was on time and did his job very professionally.

James did a good job! The scheduling was well done, the company called the day before, and james prior to the 9 am visit. I showed James around the house. He shared some technical carpet cleaning details with me. We discussed price as I did have a quote. He vacuumed and cleaned the carpets. There were a couple of tough stains and high traffic areas that were cleaned very well. There were 5 spots that were stained and the stains were diminished but not removed, James pointed them out to me. Two were very small spots an eighth of an inch across, one was the size of a large pizza and was cleaned as well as it could be. the other two were insignificant as well. Anyhow I am satisfied, plus i received two free bottles of cleaner! I tipped James because he was there for some time.

This carpet cleaner was great from the start. They were a bit pricier than some companies I contacted but worth it. I guess I am basing this on the fact that there are a lot of coupons and and quot;specialsand quot; out there that offer deep discounts. We had three bedrooms, a family room and small hall done. The customer service person who took my initial call was professional and courteous. I was given an approximate quote of the cost which was very near what it actually came out to be. She set up a time for me on the exact day that I needed it and worked with me on my time frames. We were moving into a new house and needed the work done before our furniture arrived and our window to get this done was limited. The man who showed up to do our work was on time, he was neat and well groomed and professional. He called about 30 minutes out to let us know he was on the way. The work took about 4 hours and he was on his way. He even gave us a bottle of carpet cleaning fluid as a house warming gift. The next day I got a call from their customer service person who was checking in to make sure everything was done to my satisfaction. I am very pleased with the outcome of our carpet and the price was well worth it. I highly recommend them and will for sure use them again.

They were on time. They pretty much did what they said they were going to do. The price was good. Overall, they were okay with the job.

We use them very frequently so I know their prices are fair. They're very friendly and prompt. And, their work is excellent.

The lady on the phone who scheduled the appointment was professional and helpful. The crew called about fifteen minutes before the scheduled appointment time to say they were delayed in traffic and were seeking an alternate route. They were at the house within 5 to 10 minutes after the original appointment time. I very much appreciated the call. Upon arrival, Joseph looked at the work to be done and gave me a quote which was very close to the estimate I had been given over the phone. He and his aide were very nice and professional. They estimated when they would have the job completed and went to work. Before they left, Joseph checked to make sure I was pleased with the work and told us how to speed the drying process and when we could use the chairs and move furniture into the rooms. We are VERY PLEASED with the results. The chairs are bright and new-looking and smell great. The carpets all look new again. Everything smells fresh and clean. We will definitely call Doiggs the next time we need upholstery or carpet cleaned -- and we will request Joseph and his aide again!

They were very quick to respond, we didn't want to leave it very long because of the water and the mold. They were out here within a couple of hours trying to dry stuff off. They were very professional and very nice. They've also cleaned our grout but I don't remember when that was. They've always done a really good job. They've been punctual and always called to say they were coming. They've always showed up when they were supposed to. They've even come back to do extra work that we asked about while they were here so they've been very accommodating.

They were prompt and did a good job. They were nice and friendly, too.

Great job on the tile and one rug! One of the rugs came back damaged. The owner came over promptly to take a look and promptly refunded the cost of cleaning it. Very satisfied. Great family owned company to do business with!

i am writing this at 5:50 am on 09-12-20-12 because my upstairs bathroom has flooded and i want them to come out. they have been the best company i've had dealings with from Angies List.

They did a good job and were clean. I had a positive feeling for them. The owner was very helpful and easy to talk with. She mentioned an Angie's List discount so was easy to make arrangements with. I was satisfied with their service and they were quick. I did not have a problem but I know if you I would have the owner would have corrected it; she was very professional.

The request for service was taken over the phone by a knowlegable employee. She wrote down the areas in my home that I wanted cleaned. She was able to give me a ballpark estimate however she told me the technician would give me a firm price when he came to the house. I had several stains so this seemed reasonable. I was called the day before to confirn the morning appointmentt On the day of the job, the technician called to let me know he was on his way. He arrived promptly. The technician walked with me through the areas of my home that needed cleaning . He asked about the stains and told me how he would address those. The technician then gave me a price and asked for my Angie's List Coupon. The techincian was throrough. At the conclusion, he told me that there might be some wicking-up of the stains and if so to call and they would come back out and do those areas again. So far I have not had any spots show up. I am extremelty satisfied with the results.

The carpet was so dirty that they to clean it a second time. They were very cooperative and did a great job.

we ended up replacing the carpet with laminate.

Got a call at work from the kids while I was wrapping things at the office on Christmas Eve to let me know the toilet had overflowed and water had run for about 6 hours flooding have of the 1st floor of the house. Called Doiggs on the way home and they were already at the house working to save the furniture. That evening they hauled away all of the water soaked carpet padding and baseboards. The Doiggs team worked quickly and even helped us get things together for us to relocate to a local hotel. They stopped by over Christmas weekend to check on their drying equipment and on Monday did the final cleanup. Doiggs worked with my insurance company for direct billing. Absolutely no hassles and work was done very quickly, limiting the damage.

When I contacted Doigg's for the 1st time I was treated very professionally. I asked right away if they serviced DeSoto and was told they did. I was given a quote for 3 rooms to be cleaned and was told that if I needed deodorizing in 1 room only that they would do it complimentary. They were able to set an appointment for me quickly. When the gentleman who was going to clean the rooms called me everything changed. I was told that the living room (which is not very large) was going to count as a 1 1/2 room charge, that it was more expensive overall because of the zipcode the house was located in, that the dirt on portions of the carpet should have the and quot;large brushand quot; used which would cost more, and that deodorizing would cost more. I complained about the additional charges. The gentleman called the office and called me back. They did not then charge for the deodorizing, nor the zip code, but did charge for the 1 1/2 room size. Then I was told that to receive the discount from Angie's list I had to meet a minimum amount. Overall I was disappointed that I was not given the full charge possibilities over the phone. The company was nice enough to wave some of the extra charges, but made it clear in the future I would be charged them. The carpets did come out cleaner, so I have no issue with that. The gentleman that did the cleaning was also very nice over the phone.