Dawson Custom Finishing

furniture repair specialist

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Dawson Custom Finishing is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. Dawson Custom Finishing is a leader in providing our customers with the highest quality products and craftsmanship in an honest, efficient, and professional way. Our pledge is to create successful relationships with our customers, employees and community by building trust, treating every project with the utmost integrity and exceeding expectations. We look forward to working with you!

Business highlights

41 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.654 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.7
responsiveness
4.6
Showing 1-25 of 54 reviews

Babetta H.
11/2024
5.0
Their team gave our old furniture new life. They were very thorough and exceeded our expectations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rod S.
02/2024
5.0
Fantastic job refinishing our dining room table. Really looks great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca B.
01/2024
5.0
We hired Steve to refinish our wooden armoire and four post canopy bed and simply could not be happier with the finished product, he has completely transformed the pieces, and they are now the highlight of our entire master bedroom and have completely changed the look of the entire space. We live in Dallas and have worked with several people before to refinish some wood furniture, and Steve is hands-down, our favorite contractor we have worked with. He is trustworthy, very reliable, has excellent communication skills with prompt responses, and kept us updated all along the way with a timeline to complete the pieces, he even penciled us in to get our job completed over the holidays. The workmanship on the pieces is simply top-notch, we had reached out to him initially with the goal of trying to update the pieces so they would look more modern and appropriate in our new home, and the end product ended up being better than we had even imagined, there is a true artistic component to what Steve does. He takes a lot of pride in his work and has a passion for what he does. I could not recommend him more highly, and I have already recommended him to several friends in the area. I am the sort of person who typically likes to shop around and vet at least 5 to 7 different people before I select someone to do the job, take it from me, save yourself a few hours, and just work directly with Steve. You will not regret it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,500

Tammie S.
12/2023
0.5
I hired Dawson to refinish my grandmothers dining table and chairs. He came and picked up the set and I paid him half in advance. Itâ  s been a year and for the last eight months he wonâ  t return my calls or text. So now Iâ  ll have to go to court to get my grandmothers table. He has stolen my furniture DO NOT USE THIS COMPANY. ......Update 12/30...This is a revision to my first review and the only change is that my grandmotherâ s table was not stolen. When Dawsonâ s picked up my table I told him not to rush because I want it done right. And going from a light stain to a dark stain, I wanted it done right. He picked it up on Jan.11,2023. The communication was good until March. Then he completely stopped responding. I left messages and text. Zero response. I wondered if he had sold my grandmothers table. I was in anguish over this. This table held so many memories for me. So I left a bad review. And in less than 2 minutes Dawson was texting me. Why couldnâ t he have done that sooner?? After all, he had my table all year. I finally got my table back on Dec.27,2023. He had my table and chairs all year!! When I finally got it back the craftsmanship is just horrible!!! It was suppose to be stained dark, itâ s the same color. It has fuzz dried to it. It has major discoloration. There are places that were not even sanded down and place sanded too much. The bottom of the leaf, chairs, and table were not touched. It smelled of varnish and was still tacky, like it was not completely dry. Terrible work! When he finally text me he said he had gone out of state to do some other work. In my opinion, he hadnâ t touch my table and chairs and rushed through it just to get it back to me because of the bad review and he wanted it revised.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$750

Lana W.
07/2023
5.0
He was able to restore my dining room table back to perfect condition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Kyle C.
06/2023
5.0
Quick to respond, constant updates and communications, great product

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,200

Greg M.
05/2023
5.0
Excellent refinishingâ  finely detailed and well-crafted. Pricing was 40% less than designer-recommended alternatives and the work was first class.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$760

Marcine M.
05/2023
5.0
Steve was very responsive with quick service. We needed about 100 older high end wooden chairs re-glued, touched up and sealed. He did a great job for us at a very reasonable price. I highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$40

Belinda R.
05/2023
5.0
Steve did exceptional work on several Rattan items I wanted refinished in a dark stain. All he needed was a photo of the color I chose and the master went to work. He sent a picture of the first item he refinished to make sure I was happy with the color. Steve is a perfectionist and takes great pride in his work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrew N.
05/2023
5.0
Steve did a phenomenal job with staining and finishing my whiskey barrel!! Has a tabletop attached to it as well as foot risers, and is the perfect look for my home! I've already asked Steve to help me on several other wood staining and finishing projects, and know that I'm in good hands with his expertise and professionalism. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Illeen C.
02/2023
5.0
Great to work with. Knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christina P.
01/2023
5.0
Amazing results! I could not be happier with how he refinished my grandmothers cedar chest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin G.
01/2023
5.0
Beautiful work. Completely refinished a chest of drawers. Took it from heavily painted, stripped it all down, and now an exquisite natural wood finish. Really amazing. Also installed some feet and replaced the back. Exceptional job. Very friendly. He picks up and delivers. Very fair price. Recommend them highly! A+++++. So happy we hired him. Steve is awesome! Thanks again for an amazing job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$387

Mally B.
05/2022
5.0
So happy with our refinished lawn furniture!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Juliana M.
05/2022
5.0
Timely, friendly, and great work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Sara M.
04/2022
5.0
Steve was so nice and great to work with! He refinished two pieces of wood furniture for us and they turned out exactly how we hoped they would!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carlos B.
04/2022
5.0
Mr Dawson was very customer service oriented and was pleasant to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kim R.
04/2022
0.5
No Comment

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
2.0


Ludy J.
03/2022
5.0
I highly recommend this company. Mr. Dawson did an incredible job on refinishing an old mid-century modern cabinet. I first submitted a request for a furniture refinishing company, and he called me within minutes. We arranged for pickup of cabinet only a few days later. He gave us a reasonable time frame of 10-14 days or sooner depending on the weather. I was so happy when he called me 10 days later to tell me my cabinet would be delivered during the weekend. Let me just tell you of the beauty he delivered. It is the most magnificent, razzle-dazzle, Barbie pink, glossy lacquer piece! I marvel at its beauty all the time. Aside from his beautiful work, it was a pleasure doing business with this company. The owner, Steve, is a very nice person. I’ll be doing more business with him in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa B.
12/2021
5.0
Steve has great communication, fast service and BEAUTIFUL work. 5 stars all the way!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David R.
11/2021
5.0
Steve is very friendly and did a awesome job refinishing our table and chairs. The work was completed as stated and at a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

Josh and Monica S.
11/2021
5.0
Friendly and professional. Refinished table and quality exceeded our expectations-absolutely gorgeous!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Suzy F.
07/2021
5.0
Stephen Dawson was awesome! He was enthusiastic about the coffee table that I wanted refinished, and he provided valued advice and opinions when asked. I chose him because he was excited about the project. He didn’t act like it was just another project. The table looks incredible! Really pleased with how it came out!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Deborah L.
05/2021
5.0
Worked within my budget and very cordially representatives.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Oscar D.
03/2021
0.5
Warning: Steve was very attentive in the beginning however we had some delays with him picking up my furniture for repairs. This did not concern me at first. Unfortunately, this delay in response has become the standard. My furniture was picked up eventually and during the transport to his shop my furniture got damage. One of the doors to my cabinet got damaged. I contact Steve to make him aware of the collateral damage and he assured me that he would repair it. Keep in mind, my furniture was picked up on December 3rd and I have left him several messages but he has not repaired my door and todays date is March 11th. I am not referring this company to my family or friends!

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0

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Contact information

1607 Stoneybrook Drive, Rockwall, TX 75087


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

furniture repair specialist

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Dawson Custom Finishing accepts the following forms of payment: CreditCard
Yes, Dawson Custom Finishing offers free project estimates.
No, Dawson Custom Finishing does not offer eco-friendly accreditations.
No, Dawson Custom Finishing does not offer a senior discount.
No, Dawson Custom Finishing does not offer emergency services.
No, Dawson Custom Finishing does not offer warranties.

Contact information

1607 Stoneybrook Drive, Rockwall, TX 75087


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed