Our other movers never showed so these guys were only too hapoy to help us out the next day :) They were very nice and professional. The only negative thing I have to say about them is they were 45 minutes late. They were very careful with our things and very accomidating to our unique problem we came across at our condo. Highly recommend them and will use them again in the future! Thanks guys!! UPDATE: after discovering that my couch was ruined during the move and and contacting the owner, I ran into nothing but negative responses. He promised he would call back and never did. When I called him back 2 weeks later he was very rude and refused to pay for anything stating it was "our fault for making the movers move it up and down stairs." The movers themselves were very nice but the owner refuses to acknowledge any responsibility for my property and denies any damage was done or willing to repair my sofa. BEWARE of this company if you use them just watch you stuff and if it gets damaged, you will NOT be getting them to use their insurance on it!
Description of Work: Residental move with only one day notice. We were moving from a large house into a condo.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
Yes, I recommend this pro
$700
Response from BIG D MOVING
CUSTOMER MOVED INTO A BUILDING WITH A FREIGHT ELEVATOR. HOWEVER ON MOVING DAY THE FREIGHT ELEVATOR WAS NOT WORKING SO WE USED A PASSENGER ELEVATOR. CUSTOMERS SOFA WOULDN'T FIT IN ELEVATOR. WE CARRIED UP 4 FLIGHTS AND SOFA HAD TO STAND ON END TO GET THROUGH DOOR WAY. THE SOFA AGAIN WAS TO TALL. THE CUSTOMER INSISTED MOVERS PUSH IT THROUGH. THE DAMAGED OCCURRED DUE TO OWNERS DECISION AND WAS BEYOND OUR CONTROL.. THE DAMAGE COULD HAVE BEEN AVOIDED BY WAITING UNTIL THE ELEVATOR WAS OPERABLE. WE STAND BEHIND OUR DECISION...
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Service Categories
Moving Companies
FAQ
BIG D MOVING is currently rated 1 overall out of 5.
Sunday: 8:00 AM - 12:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
BIG D MOVING accepts the following forms of payment: Check,MasterCard,Visa
No, BIG D MOVING does not offer free project estimates.
Yes, BIG D MOVING offers eco-friendly accreditations.
No, BIG D MOVING does not offer a senior discount.
No, BIG D MOVING does not offer emergency services.
No, BIG D MOVING does not offer warranties.
BIG D MOVING offers the following services: Moving Company, Moving & Storage Service, Movers, Moving Services, Packing labor and material