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Bernal Services

Heating and Air Conditioning

About us

Bernal services is a family owned and operated small business. Bernal services accepts cash,credit cards and checks there is no extra charge for after hour service calls or holidays.

Business highlights

24 years of trusted experience

Services we offer

Bernal services provides sales,service and installation of hvac systems of all makes and models.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Elizabeth H.
10/2016
1.0
heating & air conditioning/hvac
  + -1 more
We did not have a good experience with them. We had them out a couple of times. We had to go through our home warranty company and this is who they use. It took a few times to fix it the first time but it was not fixed and we had to have someone else come out a few weeks later because the system quit working again and the second people came out and found they put dirty refrigerant back in. The communication was poor and we did not have good communication between them and the home warranty company, we had to keep running things down. One good thing was the first time we had issues they came out that day and it was night, but as it drug on the responsive dropped off. They could have done it right to start with. The coil upstairs was done fine but with the compressor the best we can tell is they pulled out the old refrigerant and did not put new in but old back in. They could have been more responsive, I don't know if they were swamped or what. I don't if the guy was stuck between owner and the home warranty company and we got the short end of the stick and it went out a few weeks later. They told us a few times they would be there and we had to reschedule it. A few times we worked around our schedule so they could be in the attic and they were not there until the next day in the afternoon.
Description of Work: I used Bernal Services to replace a coil upstairs and the compressor.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$300

    Contact information

    2931 Ridge road Ste 101-180, Rockwall, TX 75032


    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Bernal Services is currently rated 1 overall out of 5.

    Sunday: 9:00 AM - 5:00 PM

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Bernal Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Bernal Services offers free project estimates.
    No, Bernal Services does not offer eco-friendly accreditations.
    No, Bernal Services does not offer a senior discount.
    No, Bernal Services does not offer emergency services.
    No, Bernal Services does not offer warranties.
    Bernal Services offers the following services: Bernal services provides sales,service and installation of hvac systems of all makes and models.

    Contact information

    2931 Ridge road Ste 101-180, Rockwall, TX 75032


    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM