Advantage Roofing Co

I called this company AFTER one of those traveling Roof Salesman told me I needed a new roof. Phil came over the same day I called, climbed up on my roof and told me we have at least 5 years life left on the roof. There was a small problem with a Vent pipe that was rusted out and he sent a crew to replace it and the cost was minimal. I just love doing business with people you can trust to tell you the truth! I'll be calling Advantage Roofing Company when it's time for a new roof!

Phil was very responsive to all our requests, needs & timeline. His guys were very courteous & cleaned up after themselves once the work was complete.

Is all this company wants is your money and talk a big talk on how they are fully insured to give you an sigh of releaf if anything goes wrong. Well it did and now I am fully responsible for their damages afterwards. This company is becoming more about QUANITY AND NOT QUALITY.

Phil is VERY responsive and personable. We were nervous because we just had a bad experience with a contractor who remodeled our kitchen and it was a nightmare! Of course we had never been through a natural disaster that destroyed our home. But Phil was helpful walking us through the process. He completed all of the work in a decent time. He has a great work ethic and I'm glad we went with his company. The homes on both sides of us weren't so lucky. They went with someone else and there repairs aren't even done.

Advantage Roofing did an excellent job! From start to finish they were true professionals. Phil Goodwin was my sales/ project manager and was very professional. Always answered his phone very quick to respond. I would highly recommend this company for any roofing projects.

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They were very professional, quick and did a great job. They told you everything they were doing and explained everything to me. It came out beautiful.

Phil at Advantage Roofing is one of the most courteous, respectful and service oriented people that I have ever met. He is one of the best and a great resource!!! Advantage Roofing and Phil Goodwin are very fair, up front and play no games!!! If you are looking for a Roofer.........these are the guys you want. They have done 9 roofs for me and have 3 on the books to get done. ( I am a Realtor).

Working with Phil Goodwin from Advantage Roofing all work completed with good results. Had some minor problems initially but Phil always made good on anything I brought to his attention. Roof and gutters were done in less than 3 days. I would use Advantage Roofing again and would recommend their roofing services to anyone needing a new or replacement roof.

Advantage Roofing did a great job and everything was very professionsal. Phil Goodwin and Advantage went out of their way in helping me get the settlement with my insurance company. They also responded quickly in getting the roof installed during a temporary cool spell from the summer heat. Phil also caught that the supplier had delivered the wrong color shingles and got it corrected so work could continue on schedule. I would definately use them again.

They followed through on all they said they would do. They were timely in completing job and Phil Goodwin was wonderful to work with. He was very professional and kept me abreast of process. This group is trustworthy and will stand by what they tell you.

Everything went smoothly and expedited service. My salesman was Phil and he was here every step of the way. They answered every question that came up. Handle all insurance issues and claims. I would recommend them for all future work.

I'm very satisfied with the workmanship so far. Their response to meeting the deadlines, exceeded my expectations. Phil Goodwin is a man of his word. If you want a guy to keep his word, go with this company. I would highly recommend Phil Goodwin.

Advantage Roofing rang my doorbell and had been doing some other roofs in the neighborhood and asked me if they could take a look at my roof. I was skeptical as I see these consumer stories about shady roofer scams. They quickly did an assessment and told me that I was definately at the end of the life cycle of my roof shingles and there was extensive hail damage. I went to my insurance company and they sent an adjuster out and the adjuster only needed 5 minutes on my roof to let me know that I needed a new roof. I filed the claim, and got the estimate that day and I went back to my Advantage Roofing representative Phil and showed him the estimate. They got back to me the same day with acceptance that they could do the job for that price. Phil then came out to the house and throughly explained the whole process and we picked out shingle style and color. My mortgage company was very slow in endorsing the insurance check and messed up my paperwork a couple of times. Phil was extremely patient with this and was always willing to offer any help with the the paperwork. He was also there several times during the installation to make sure things went smoothly. Once we got the insurance check, Phil got the roof scheduled within 1 week and the crew he brought got the job done in a day and a half. They also worked around my satillite dish which is mounted to the roof with no issues. They properly cleaned up afterwards. The gutters were replaced by a 3rd party that Advantage hired and they did a great job as well. I even had some sections of the house that did not have gutters previously and he added sections of gutters to that for a very minor cost. Overall, I would recommend this roofing company highly and Phil Goodwin who was our representative. I picked them because of their professionalism and they were highly rated on Angie's List and they were first class.

Philip Goodwin is as good as it gets in dealing with home repair contractors. He is easy to deal with, communicates well, and provides a complete service with no shortcuts. He provides you with many options you may not be aware of. In my case he showed me ways to better cool the attic so we changed up the venting products. Advantage comes in when they say they will, does the job, and leaves with no trace left behind. I highly recommend them.

The Advantage representative, Phil Goodwin was pleasant enough when giving us a quote. He stated that we didn't have to pay until the roof was complete and we were satisfied. This statement induced us to sign. He was supposed to be supervising the job but we never saw him at all. We left for work on what was supposed to be the day our roof was completed. There was still a lot of work to be done. Phil Goodwin started calling my wife around noon stating that he needed to be paid. The roof was not yet finished nor had we inspected it. He upset my wife to the point of tears. She asked her Dad to meet her at the house at 5:00 so she would not have to speak to Phil by herself. I work about 55 miles from home and would not be able to get there until after 6:30. When my father and law met my wife at 5:00 the roof was still not finished. Phil wanted his money. My wife inspected the house and discovered work that had not been completed that was contracted for. Some of which would require tearing parts of the roof off. Phil told her that after we paid they would complete the work. When I got home I immediately saw that the roof was two different colors and that it looked like a jigsaw puzzle. Phil came back out at this point and agreed. He also apologized for behaving poorly and said the owner Jay Welling was putting a lot of pressure on him because they just had collection issues on a $40,000 roof. He stated they would file a claim with the manufacturer who would pay to replace the roof. He wanted us to pay him . At this point I called Jay Welling, the owner. It was a very unpleasant experience. He was belligerent and demanded payment. I told him that I was not paying until my roof was complete and I was satisfied as per the words of his representative. He stated he did not care what Phil said as the contract state we were to pay when the work was completed. My response was the work was still not completed. The conversation did not end well. He later called me back stating that Phil had showed him picture and that indeed the house looked bad. He said he would wait until the manufacturer agreed to replace the roof before we had to pay him. I told him I would not pay until my roof was complete and we were satisfied. The manufacturer did not agree to replace the roof but asked us to wait 90 days. During the 90 day period we discovered holes had been chopped through our roof in a different section of the attic. I then ordered a roofing inspection. The roofing inspecter told me that I was probally better off with the hail damaged roof then I was with the new roof and that there were numerous issues. I have had additional reports confirming this. They also damaged my stucco. Jay Welling called me as the end of the 90 day period was approaching and he wanted to come by with the manufacturers representative for the inspection and to pick up his check. I told him that before the inspection moved forward we need to discuss the damage his company had done to my home as well as the shoddy work they performed. He refused to talk about it or even view the report I had received. He stated that he know his people do quality work and he stands by them. I asked if he was going to stand by the work without even viewing my pictures and report. He said yes and once again demanded his money. I told him good luck and the conversation devolved from there. Since that time Phil Goodwin has left disparaging emails on my father-in law's voice mail as well as telling his neighbors that they were going to collect from me through a law suit. In addition Jay welling has stated that I probably spent the money and that is why I refused to pay as well as sending threatening letters about having already filed a lean on my home and getting the Rockwall County Sheriff involved for theft of services. My wife is traumatized thinking she is going to be arrested because of the unprofessional and deceptive trade practices of these men and this company. In addition I have since found out that they faxed an invoice to the insurance company stating that all work was done and to release the funds. While I am not an attorney, I think that insurance companies would take offense to having untrue documents being faxed to them in order to have funds released.

They did a very good job, re-moved the old shingles and took them away as they worked. Took 2-3 days, and only did areas in which they thought they could cover with the new shingles. Put down plastic over any they could not finish before they left for the day, In case it would rain. I would recomend them to anyone who would like a good job.

I dealt 100% with Phillip Goodwin on all of these transactions. This company exceeded expectations and I highly recommend them. Philip inspected all of my properties and indicated which ones had excessive hail damage. The insurance company agreed with him on each case and replaced the roofs and gutters. Phillip was easy to deal with, very attentive to any needs, and provided great customer service. His crews came when expected, worked fast, and cleaned up like they were never there. After the job Phillip was always available for any questions. I do not have a single complaint and I would use them again.

It went very well. The work started on time and was done in a reasonable time. The workmanship was very good.

We had our roof inspected by another roofing company in August. They found damage to our roof and gutters and showed pictures to my wife. They weren't on angies list so I decided to have Advantage roofing come and do the work since I saw they had an A rating. I opened a claim with my insurance company and my wife called Advantage the next business day. Advantage was very responsive and came out and told my wife there was damage to the roof and gutters. The next day the insurance adjuster came. Advantage came out the next day as well and met with the adjuster. Then they talked to my wife and said there wasn't any damage. This seemed very weird to me. *** I originally wrote this up in September and complained, but took it down after thinking it over. However, a month after or so after Advantage met with my adjuster and determined there wasn't any damage we found some water damage in our dining room and also water leaked inside around our chimney. I had another roofing company fix these problems. In December we had a bad wind storm knocking about 15 shingles off. I called the first roofing company that found the hail damage back in August to look at it. They determined that not only was there the new wind damage, but they still saw the damage from August from the hail. I opened up another insurance claim. The adjuster met with and looked over the roof with this other roofing company and approved a full replacement of the roof and gutters. All from the damage back in August. The damage that Advantage Roofing said I didn't have.

The Roofer induced us to sign contract with a verbal modification stating that we do not pay a dime until the roof was complete and work was performed to our satisfaction. Prior to work being finished roofer became belligerent and demanded payment. When the roofer said the job was finished, we did a quick inspection. Roof was two different colors, which he claimed was a defect in the shingles. In addition the whole reason we needed a new roof was because a large hailstone had punched a softball sized hole through our roof. You could see daylight. The roofer was supposed to have replaced the decking. They did not. We told roofer we were not paying until the decking was replaced and the shingles were all one color. The roofer demanded payment saying they would fix after they were paid. When reminded of the verbal modification, stating that we were not to pay until the roof was complete and to our satisfaction, we were told the written agreement overrode the verbal agreement. The roofer said payment was due upon completion. We replied that the roof was not complete. After some unpleasant phone calls from the roofer, we called the owner of the company who was even more belligerent and insisting that he be paid. After quite a bit of screaming he said they would file a claim with the manufacturer and we would wrap everything up after the manufacturer replaced the shingles. We subsequently had to go up to another part of the attic and were horrified to see that it looked like they had chopped holes in our roof with a fire axe rather than use a saw to cut holes to install some new vents. This was such a horrendous display of workmanship that we decided to have a roof inspector come out to look at the roof. His comments to us were that the roof already had plenty of scuff damage and that the roof already looked in worn condition. He commented that it looked like there was also damage from dropped tools. He detailed all of this and more in a report. Now that our eyes were open we also saw that other work had not been completed. About this time we began receiving calls again from the roofer despite the fact that we had told the owner that we never wanted to hear from him again and that we would only deal with the owner. When we did not call the roofer back he called my father in law, starting talking about men of their word and the contract language stating that payment was due upon completion. I take great offense at this. I spoke to the owner of the company again today and let him know of my displeasure of the call. He blew me off and wanted to know when he could come out with the manufacturer's representative. I told him that before I agreed to meet with them, I wanted him to comment on the quality of work done on my home based on the interior photos I took as well as the report with photos. I told him I wanted to work out these issues before moving forward. He dismissed me by saying you can check my BBB rating and Angie's list. I asked him if he was really serious about not wanting to see documentation of his work. That he was actually standing by the quality of his work t without viewing it. He said yes. He then stated that we can take care of it when the manufacturer's rep is out there. I then told him that unless he could make me comfortable his company was not setting foot on my roof again. I said if you did such a poor job the first time how can I expect it to be different the next time, if you don't even admit there is a problem this time. He said fine I will be by to pick up my check on Thursday. I told him he was not getting paid till the roof was complete and to my satisfaction. He replied that he would get paid one way or another.

Excellent work, everything was done as promised and on time. I shopped around for pricing and theirs was the best price and since they were local, the decision was easy. Highly recommended. The only minor fault was I was told they would inspect the attic for any unseen damage when they finished. No one inspected my attic, but nothing was damaged either.

I chose them because they had the best price. They were excellent. I would use them again if I have to.

It was done in a timely fashion - one day. The next day, they followed up on the results. They were polite and professional.

The sales person, Philip, came out and inspected the roof and reviewed the insurance adjuster's estimate. Same price as insurance company. The job was complected in about one day. All waste and clean up from the job was completed with no problems. Once the job was complete, I noted a couple of minor issues. Those issues were handled in a timely and efficient manor. My overall experience was A+.