Partridge Plumbing

This is the second time Shawn at Partridge Plumbing has replaced an old water heater for me. Many years ago he replaced an old tank in my Grapevine house and I was very happy. So when I bought another home in Fort Worth recently, I again called on him to do the work. He replaced my tank with a highly rated brand and also replaced all the 22 yr old piping and connections. He is knowledgeable, competitively priced and reliable. There was a minor hiccup with my new tank (not his doing) but he came out at 7:30pm to address the issue. I highly recommend him and he’s my “go to” plumber.

Partridge plumbing, Shane, is absolutely amazing. I have had multiple plumbers over last few years and had price gouging to no-shows. Shane is fabulous! During winter freeze i had 13 pipes split. Shane showed up within a day and had me up and running in less than 3 hrs!! He communicated until he arrived with ETA and was prompt returning once had insulation material. He is extremely efficient and knowledgeable and a local resident. I found him recommended on moms facebook group with 8 families praising his name. Give him a call and save his number for all your needs!!! You will never have to wonder about honesty or integrity!

It went great! He got the work done quickly and without flaws. He is always professional and I would highly recommend him.

Shane has been our plumber for at least 10 years and we have used him for every plumbing issue we have had. He is always professional, punctual, honest and fair in pricing. I would recommend him without reservation!

Great. Shane is professional and efficient.

He came did NOTHING claimed it was an electrical problem. Said I needed an electrician. Replaced a valve and then charged me $225.00 to do NOTHING. The plumber who fixed my issue didn't even charge that much. Beware because he will rip you off!!

Great! Prompt, thorough, professional, and personable. He is on my contact list.

I called Partridge on a Saturday in a panic when I had tried, and failed, to replace a shut off valve in my bathroom. I was ready to pay a weekend rate to get the work done that day but Patrick spent ~10 minutes on the phone for free offering tips on how to resolve it myself. He could have easily made a few hundred dollars off of me but instead earned a long-term customer by sharing some knowledge.

Shane is a Master Plumber and did an excellent job with installation. Everything was neat and tidy, and he helped me identify the right products for my needs. He was very transparent and knowledgeable, and I always felt like I was talking to a master plumber and never to a salesman. He's more expensive the handyman but very fairly priced when compared to the large companies that compete in the Southlake area. The big benefit to using Shane was that all the work is done by an excellent master plumber and not a less experienced employee as is the case with the large stores/chains.

Very professional and very detailed

The disposal needed to be replaced since it would have been more expensive to fix than replace.

The workers were fine, professional, did the job and did a good one.

On time, charged less than originally quoted, very professional, good workmanship.

Shane was able to come out in a reasonable amount of time. He was knowledgeable and found additional problems that the first plumbing company completely missed. The cut off valve was completely inoperable and the clean out had broken and filled with dirt. The line was buried much deeper than it usually is in a typical home. These were able to be repaired all at once, which I feel saved future damage from occurring. He went to great lengths to remove a tree that was part of the problem and hauled it off. By doing this by hand, he saved shrubbery so it did not have to be replaced. Definitely a hard worker, honest and finished the job quickly. He kept us informed every step of the way. Would use again.

Shane responded quickly and was accurate in his diagnosis. He worked extremely hard and also found and fixed a faulty shut-off valve. He was reasonable and honest. Would definitely use again.

I called Shane and he stopped by that day and reviewed the report. She gave a a quote and was able to return the next day to take of the list. Some repairs were important to the safety of the house. Shane took care of everything in a correct, professional and timely manner.

We called for an estimate for some work. Thanks to our conversation we decided to try doing it ourselves, and it turned out well. If it hadn't we would have called him to come do it. He was easy to work with and we will keep him in mind for next time we need plumbing work done.

I think the job was done ok but the man didn't seem very knowledgeable about the process. I think i directed him quite a bit. In all fairness this review is being written 4+ years after service so I don't remember many details.

The whole process was very organized and professional. They pinpointed the leak and explained, in detail exactly what they were going to do. On the day of the work, they arrived on time and proceeded to drill, fix the leak, and then re-cover the slab. During the work, they were courteous and gave us updates as the work was happening. Would recommend this company to anyone who has a plumbing issue. They know what they're doing, and they did it well, and for a reasonable price.

The toiled has smelled ever since, the shims made sewer gasses come up in the bathroom, the bathroom and hall a wall away smelled. I had them come back out, reset the toilet, take out the shims and the bathroom still smells terrible, I have to leave the door open to keep the gasses from overcoming you in the small enclosed toilet area. I'm very unhappy with this, they did send a second man out, he fixed it. But he seemed mad and maybe he didn't fix it. I'm very unhappy with the service. Replacing the flange shouldn't cause the gasses to come up, so I can only assume they didn't correctly replace the flange, I took pictures of the flange and process. My toilet seemed to be ceramic on ceramic, the toilet would sound like scratching tile on tile. I didn't know what caused this, I asked the plumbers to reset the toilet, then they found the flange. There is no more sound, but the smells are terrible. Makes me wish I'd just lived with tile on tile scratching. The alternative is sewer gas, I'm afraid it will poison me some day.

Very simple job. I bought an Angie's List Deal when I saw that my plumber--who had installed my USA-made water heater 3 1/2 years ago--was the contractor for this deal. I was very impressed with this master plumber over the years. He fixed my toilet; and installed a kitchen faucet, garbage disposal, and the water heater. I always felt that he had done quality work. And on more than one occasion he directed me to better-quality equipment that would last. He drained the water heater, we had a nice talk. Another plumbing success that I won't have to worry about for a while.

I had my water heater flushed through a deal with Partridge.He was great. Did a great job explaining, worked with my schedule, and he did a thorough walk through of my home. He even pointed out stuff I could fix on my own. Upstanding guy and great service. He's on my list to call when I need a plumber. Thanks!

Toilet #1 had been repaired twice by Company "X", once replacing the flusher, ball thing at top of tank, and then lifting and resealing the fixture. It continued to run and self-flush. Shane removed the tank lid and saw immediately that the plastic tube was in the wrong place. Five second fix and it is fine. Toilet #2 had the same flusher thing replaced by X, but it continued to run. Shane replaced the phlange and another part near it, and it works fine. I had told X I was concerned about the BA HW being too hot and, as Shane explained, X had only childproofed the shower faucet. Finding the sink temp scalding, Shane went to the attic and turned down the temp control. Shane advised that the flood stop valves, which were installed by X a year ago and trip with no flood (shutting down HW), should be powered by current not batteries. I'm very happy I took the time to read many reviews, and selected Partridge Plumbing.

Drained/cleaned water heater, and checked one toilet... Thank you...

I was unhappy. They guy was great, he was extremely knowledgeable, professional and he started to help me. But when it came time to diagnose and pay; he diagnose problem and said that I ideally needed to replace a couple of water heaters and do a fairly priceable work. And when I asked him for a break down between parts and labor he refused to give it to me. Then when I said "Well, I'm not shopping you, I just simply need to know because my husband works for a company where we could buy water heater for wholesale" and he said "That's how I do business, this is my price to work with you." I thought that was odd and not very cool but I guess that's how he chooses to do business.