Atlas Custom Homes, Inc.

He does not return calls, does not come out to check on work, inferior products, sub-standard labor. Other than that, he was a nice.

Doug did a very professional job and I would compare my new, modern bathroom with anybody's. Dougs people have been with him for over 25 years and they know what they are doing. I compared Dougs bid with seven other contractors, and chose him over four others even though they had the lower bids. I would highly recommend Doug, and would welcome him back on any other future jobs.

I hired him as a contractor and thought he was using licensed professionals to do the work. Instead, some of the work he did himself. The start date was the 10th of June and the completion date was to be the 23rd of June. To this day, the work has not been completed. 1. The plumbing should have been done by a licensed plumber. The shower pipe is not tied down and moves back and forth. I spoke to an actual licensed plumber who said it was not correct and they should come back and tie it down. Instead, he had the tile man put grout in the hole around the plumbing pipe. He does everything the cheap way. 2. All of the tile corners are chipped and/or scratched. 3. He said he ordered a four panel linen door that would match the other doors in my house and still have not received it although I paid him for all supplies on May 22nd 2013. 4. For the obscured glass window he estimated $300.00 in the contract. He has yet to provide that and told me by email the end of July that I had to get my own glass and he was not paying for it. I sent him the email dated April 22nd 2013 that documents where he was to provide for the glass. He replies, ?I?ll call you in a few days.? He has yet to call me and it has been four weeks now. I have tried to call him multiple times and have not returned my phone call. 5. The Texturing in the master bath: one wall of the bathroom is not textured and the corners on the wall were not squared. The texture in the living room where he removed the pole, the corners are not squared and the texture does not match. The wall bows out. 6. The linen closet trim does not match the rest of the house. He told me, ?They don?t make my trim anymore.? I told him, ?You can get it at Home Depot for 96 cents a foot.? It was pennies more expensive than what he provided. The top of the linen closet is not level either. 7. I gave him a key because he was to let the sub-contractors into the house and lock up which he offered to do and we both agreed upon. Instead, he gave my key to a sub-contractor without my knowledge or permission. 8. The Driveway is white from them cutting tile on it. I asked them to power wash it and he claimed there was no need that the rain would wash it away. It has rained four consecutive days after and it was still white. It?s been two months and it is still white. 9. I went to his place of business listed which was actually his home. When the maid answered the door, I left my number with the maid for someone to call me back. His wife called me and said that she would have him call me. He called me about 5 minutes later to set an appointment to come out and see my concerns with everything listed above. Since that time, he has fixed three tiles and still has not delivered the obscured glass, linen door, fixed the texturing, or tie down the plumbing pole. The other stuff I excused because I think it is beyond his capability to fix. I think he should give me $1800.00 back to cover the obscured glass window, four panel linen door, complete the cornering of the walls and texturing in the master bath and the living room. Also, tie down the plumbing and re dry walling to correct the plumbing as well as the texturing. OR, I want him to come back and complete those things to my satisfaction within the next two weeks. The other items I have excused because it is my feeling he cannot perform. If he doesn?t do it within the next two weeks, I would just rather have the $1800.00 by money order or cash.

We had 2 bathrooms on a 2nd floor stripped and remodeled with Tile, textured walls and granite countertops. Workers, while slow, were very friendly and the tile, granite, texturing and painting were all very well done. Finished product was beautiful, but took 3 times as long as originally estimated. After all work was completed, all plumbing leaked and the ceiling on the first floor ended up with major water damage. After having the company come back and attempt to fix the leaks, we finally ended up spending additional money replacing the poor plumbing that was installed with the remodeling.