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Alliance Garage and Gates

Garage Doors, Fencing Driveway Gates, Home Automation

About us

Our team of highly skilled technicians are here to provide a wide variety of services ranging from residential and commercial overhead garage doors to custom wood garage doors, entry systems, driveway gates, and access control solutions. From simple repairs to larger, intricate projects, we'll be happy to serve you in the Dallas-Fort Worth Metroplex and surrounding areas. Give us a call today and let us help guide you in finding the right solutions!

Business highlights

12 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Our team of highly skilled technicians are here to provide a wide variety of services ranging from residential and commercial overhead garage doors to custom wood garage doors, entry systems, driveway gates, and access control solutions. From simple repairs to larger, intricate projects, we'll be happy to serve you in the Dallas-Fort Worth Metroplex and surrounding areas. Give us a call today and let us help guide you in finding the right solutions!

Services we don't offer

chain link fence, Car Ports

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9118 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 118 reviews

Enslie S.
01/2021
5.0
garage doors
  + -1 more
The technicians were fantastic! They explained the problem(s) in terms I could understand and told me what they were doing as they fixed it. They were very professional and polite. I will use them again if I have any problems in the future.
Description of Work: Reset the garage door - one of the tension cables loosened, causing door to go off track

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Ronnie H.
12/2020
5.0
garage doors
  + -1 more
The service tech arrived within the timeframe scheduled, was efficient and thoroughly explained available options. I am very placed with quality of service and will definitely use Alliance in the future.
Description of Work: Garage opener replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George H.
06/2020
5.0
garage doors
  + -1 more
Phil and his assistant were nearby when I called. They said they would stop by shortly. Within 20 minutes they had called, gotten info on the problem and arrived. I showed them the problem. They gave me a very reasonable estimate and completed the repair in less than 30 minutes. My wife and I are very pleased. We got the Angie's List discount so the repair actually cost less than the quoted estimate. Extremely satisfied. We have used them in the past and will in the future when the need arises. Highly recommend.
Description of Work: Garage Door repair to strengthen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

rob N.
06/2020
5.0
garage doors, driveway gates
  + 0 more
It went well. They showed up when they were supposed to and installed the GDO
Description of Work: new garage door opener was installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Nahush A.
06/2020
5.0
garage doors, driveway gates
  + 0 more
The technician was on time and did a very satisfactory job. Very pleased with the service.
Description of Work: New Garage door opener installation
Rating CategoryRating out of 5
Yes, I recommend this pro

kristi M.
09/2019
1.0
garage doors
  + -1 more
Was assigned them from HWA. Tech arrived was there for 5 minutes. Apparently it was just a reset that needed to be done. No actual work. Charged 75 for the call despite dealing with other companies through HWA who charged less than this when the reason for the call required no real response. I asked about the charge and was met with indifference. I would not recommend
Description of Work: Garage door evaluation
Rating CategoryRating out of 5

Jeffry A.
08/2019
5.0
garage doors
  + -1 more
This was excellent service. Came on time, problem accurately assessed and corrected. The technician was a very good teacher, This is the type of service and professionalism one always hopes for with jobs such as this.
Description of Work: adjust garage door tracks to correct difficult door opening

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kayla W.
02/2019
5.0
garage doors
  + -1 more
Great! They arrived on time, and installed the Garage Door without any issues. :)
Description of Work: Replaced the Garage Door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TONI L.
11/2018
5.0
garage doors
  + -1 more
Great! I requested the service yesterday afternoon and the work was completed this afternoon. No major problems, but several adjustments were needed. The work was done quickly and efficiently and the door now operates more smoothly and quietly.
Description of Work: Garage Door Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Frank F.
08/2018
5.0
garage doors
  + -1 more
Alliance was very responsive to my needs and time schedule. The work was performed when scheduled and without any problems. Am very satisfied with the result.
Description of Work: Replaced broken garage door spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Marian H.
08/2018
5.0
garage doors
  + -1 more
My garage door would no longer close this morning so I called Alliance. Ryan graciously worked me into their schedule this morning. In short time, Mark performed the repair and also tightened the springs and lubricated the track. The door works better than ever now. Both Ryan and Mark were very professional and polite. I am glad I chose Alliance.
Description of Work: Repair - garage door rollers were off track

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Ronald P.
06/2018
5.0
garage doors
  + -1 more
Within minutes of asking for a quote on Angie's List Ryan of Alliance called me and we discussed what I was looking for and he instantly provided a quote. I said I would talk it over with my wife and ended up calling Ryan back the next day to schedule the work. Michael M. showed up at the agreed upon time and completed the work in a very hot garage in 1 hour. Michael cleaned up all the old parts and took them with him, very professional service.
Description of Work: Replace garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Bob R.
03/2018
5.0
garage doors
  + -1 more
I called to discuss a problem with the door. They immediately tried to sell me a maintenance visit then said they would come and look at it.They called the day before the appointment and said they had someone in the area, but I was unable to make the appointment. There was a two hour window for the appointment that they missed. I called and they said they got tied up at the warehouse, but that they were almost ready to head my way and could be there in an hour. I asked them how did they know that if they haven't left yet and were already late. When I had the door installed, the installer kept trying to up-sell me on options. I didn't think much of this until my warranty call when they immediately tried to sell me a service option. So now I'm stuck with having to get warranty from a company that wants to charge for warranty service, and doesn't show up. Initial and final experiences were good, but a rough spot in-between.
Description of Work: Warranty repair on door they installed less than one year ago. This is an update to a missed service call. I must say that I have a lot of respect for Alliance after they went above and beyond to correct an issue with a missed appointment. I previously wrote that a scheduled appointment was missed and was upset with the phone rep and the way the whole process was handled. Phil, one of the owners, found out about the incident and called me to try and make amends. He explained how much pride he takes in his business and how important punctuality is to him. He offered to stop by himself to address the issue with the door. It turned out to be a simple fix and he took care of it himself. When an owner finds out about an issue and takes it upon himself to correct the problem, this means a lot. I will continue to do business with Alliance and will refer future business to them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$899

Response from Alliance Garage and Gates
Mr. [Member Name Removed], We want to sincerely apologize that you feel like we have not delivered upon the service you requested. never want you to feel as if we are trying to just sell you more. I understand we had some scheduling conflicts which resulted in us not serving you as requested. If there is anything we can do to rectify the situation please allow us to do so and hold up to our reputation that you along with others have chosen to use us in the past.

CHRISTOPHER V.
02/2018
5.0
garage doors
  + -1 more
Outstanding - They were on time and work was completed quickly at a reasonable price
Description of Work: Replace tension spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

CW K.
01/2018
5.0
garage doors
  + -1 more
Couldn't have been better. Tuned up the doors, installed new openers
Description of Work: Repair Existing Garage Doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

louise S.
12/2017
4.0
garage doors
  + -1 more
Fine, however, it only took about 15 minutes, minimal stuff done. I would have been very dissapointed had I paid full price.
Description of Work: Garage tuneup

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Henry H.
12/2017
5.0
garage doors
  + -1 more
The replacement of garage door rollers went well.
Description of Work: replace garage door rollers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HEATHER M.
11/2017
5.0
garage doors
  + -1 more
Did what they said they would do- was in and out and garage door works great.
Description of Work: They did a Garage Door Tune up- Mine was definitely in need of one and was so glad I purchased - Great value for the service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Curtis C.
08/2017
5.0
garage doors
  + -1 more
They showed up and did exactly what they said they would. Their products look great and you can tell they care about their work and craftsmanship. I would recommend them and use them again anything.
Description of Work: Installed a new custom built Cedar tongue and groove garage door and also a new custom built Cedar T&G house number placard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Abigail B.
08/2017
5.0
garage doors
  + -1 more
Everything went great, they were on time, very easy to talk to, and the work was completed quickly.
Description of Work: Garage door replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Billy A.
07/2017
5.0
garage doors
  + -1 more
Works as if it were new or better!!!!
Description of Work: Garage door cables had come off and it needed new bearings and Rollers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

tina T.
07/2017
5.0
garage doors
  + -1 more
Tech did a fantastic job! Works perfectly. He advised what issues I could have in the future. Would certainly use again.
Description of Work: Garage door tune-up. The door would not go down all the way and when it did, it really went too far down to where the bracket would bow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Susan P.
07/2017
2.0
driveway gates
  + -1 more
I was desperate for a better way to get people in and out. Believe I was significantly overcharged. Understand they are under new management, as the people were different...I could have told them no but felt like I had no other choice...
Description of Work: Installed 2 wireless keypads for my automatic gate.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$634

Abigail B.
06/2017
5.0
garage doors
  + -1 more
Everything was very easy to deal with, they arrived a little early for install which is perfect for me. The new garage door looks great and there was no mess left behind at all.
Description of Work: Garage door replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis A.
06/2017
4.0
garage doors
  + -1 more
Be wary of additional fees. While the work was done "okay", but the billing was another story. First, I used a Groupon to replace all of the garage door rollers. The spring had also come undone, which cost extra as expected. When the bill was tallied, I was charged the full amount of the call -- around $240 ... $89 for the roller replacement and inspection, and $151+ to tighten the spring. When I mentioned the Groupon, the tech said to contact Groupon for a credit (easier said than done). They ended up cashing my Groupon purchase as well, so the total spent was about $330. The total time required was about 30 minutes to do everything, and I have to believe replacing the rollers took at least 10 minutes. That means I was charged $151+ for about 15, 20 minutes of work and no parts, which works out to over $300-$450/hour for labor. They have said they are going to refund my Groupon, but I can't help but feel that I got ripped off on the extra 15 minutes of work. Not only that, but our Garage door would not close properly and the tech just said to "give it time". Right. I finally had to place a call to the main office to request service again and get the Groupon situation worked out.
Description of Work: Roller Replacement and fix stuck garage door

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Contact information

3800 Haslet Roanoke Rd Suite 11, Roanoke, TX 76262

http://www.alliancegarageandgates.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 8:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Fencing Driveway Gates,
Home Automation

FAQ

Alliance Garage and Gates is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 8:00 PM

Saturday: 10:00 AM - 4:00 PM

Alliance Garage and Gates accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Alliance Garage and Gates offers free project estimates.
No, Alliance Garage and Gates does not offer eco-friendly accreditations.
Yes, Alliance Garage and Gates offers a 10% senior discount.
Yes, Alliance Garage and Gates offers emergency services.
Yes, Alliance Garage and Gates offers warranties.
Alliance Garage and Gates offers the following services: Our team of highly skilled technicians are here to provide a wide variety of services ranging from residential and commercial overhead garage doors to custom wood garage doors, entry systems, driveway gates, and access control solutions. From simple repairs to larger, intricate projects, we'll be happy to serve you in the Dallas-Fort Worth Metroplex and surrounding areas. Give us a call today and let us help guide you in finding the right solutions!
chain link fence, Car Ports

Contact information

3800 Haslet Roanoke Rd Suite 11, Roanoke, TX 76262

http://www.alliancegarageandgates.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 8:00 PM
Saturday:
10:00 AM - 4:00 PM