Rainscape Inc. has been servicing the Katy and surrounding area since 1999. We offer a wide range of services for all your lawn and landscape needs. Sprinkler Repairs and Installation, Drainage Solutions: French drains, Traditional drains, Gutter drains, Yearly lawn maintenance, Yard cleanups, Trimmimg, Flowers, Mulch,Lighting
Business highlights
26 years of trusted experience
Family Owned & Operated
Services we offer
Sprinkler Repair and Installation, Drainage Solutions
I did not watch work done but satisfied that was a professional job.
Description of Work: Checked sprinkler systems and located problem and repaired.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$125
Elaine T.
06/2013
4.0
irrigation systems
+ -1 more
Everything turned out okay. I would say they were probably average. They came here when they said they were going to and they did what they said they would do.
Description of Work: I used the "Big Deal" that I purchased for the services of Rainscape. All they did was check the sprinkler system.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Theresa C.
05/2013
5.0
irrigation systems
+ -1 more
Purchased a Big deal for Rainscape Inc. Had them come out to do an inspection on the irrigation system. He was very professional, did a great job.
Description of Work: Rainscape Inc. did an inspection on the irrigation system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
June L.
05/2013
4.0
irrigation systems
+ -1 more
The guys came earlier than scheduled time but they seemed in a rush to leave. They adjusted several heads and told me there was nothing else they can do because the sprinkler systems was installed by the builder inappropriately.
Description of Work: Adjusted the sprinkler heads.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$66
Steven S.
05/2013
5.0
irrigation systems
+ -1 more
They showed up on the day that they said they were going to show up, and knocked the whole project out in one day. They did exactly what they said they were going to do and were extremely professional during the whole project. It was a job well done!
Description of Work: Rainscape added six zones to our existing 12 zone system and modified two existing zones.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,100
Sara F.
05/2013
3.0
irrigation systems
+ -1 more
It was not working so he turned the main line on. It still was not working and he said there was another main line that he could turn on but I did not know where it was so he could not do it. He said he was going to send me a list of things to do to fix my sprinkler system and email it to me and he never did.
Description of Work: I used Rainscape Inc. to check my sprinkler system and replaced one of the pipes.
Rating Category
Rating out of 5
quality
3.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0
Yes, I recommend this pro
$59
Matthew G.
05/2013
5.0
irrigation systems
+ -1 more
From the beginning, Casey with TX Irrigation did a fantastic job. They adhered to the install date and finished close to on time (due to the weekend, the inspection was delayed to the next week). They reviewed the system thoroughly and provided a laminated sprinkler map, which is very helpful. The system is working fine so far, but I have not received a follow up call...yet.
Description of Work: Rainscape has teamed up with Texas Irragation Design in Sugar Land, TX to do the full system installations. So, TX Irrigation installed a full system for me, front, back and sides.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Judy A.
05/2013
5.0
lawn service
+ -1 more
I would highly recommend Rainscape if you are looking for a yard service that "maintains" your yard and not just comes in and mows it in 10 minutes. When Ricky came and checed my sprinkler system from an Angie's List coupon, he told me when he was finished that he also does lawn maintenance. He did not pressure me, just explained what he did and said if I wanted a quote to let him know. I asked him several questions about my yard and he gave me some good advice. I liked what I heard and was wanting someone to really take care of my yard. I got an estimate and compared it to what I was paying for my current yard service, my current lawn chemical service, etc. for the year and saved a couple of hundred dollars. I pay the same amount monthly for all the services I receive from Rainscape and don't worry about anything. The guys are very friendly, hard working, and professional. If Ricky can't be there, he comes by and supervises the work. I am looking forward to getting my yard back in shape and we are already on a speedy track to do that. Thanks Ricky for your help.
Description of Work: Yard Maintenance: mowing, hedge trimming, mulch, rock brought in for area that doesn't grow grass, sand brought in; etc. Cost includes COMPLETE yearly yard maintenance, fertilizing, mulch, quarterly hedge trimming, weeding, etc. Sand and rock were extra.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Wallis D.
05/2013
5.0
irrigation systems
+ -1 more
Ricky Reilly arrived right on time, was pleasant and very professional. He and his crew got to work quickly, testing our system. I told him that one station had not been working at all. He fixed that one, along with taking care of several other stations that needed a tweak here and there. Fast and very competent. Highly recommended!!
Description of Work: I purchased a special deal from Angie's List -- service was to be a seasonal tune-up. In addition, I knew that there were other sprinkler system problems I'd ask him to look at.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$94
Response from Rainscape Inc.
Thanks, give us a call if you need anything in the future, 832-236-0821. Thanks,Ricky
Marie T.
05/2013
3.0
lawn service
+ -1 more
The first time they came out, they mowed like they said they would a did a few touchups on the sprinkler system. Mostly just a look and twist a head on a few of the heads. Not to much was involved, but maybe there was just not that much work to do. I called to have them come out a mow for the second part of the deal, and they informed me that they had already mowed. I asked my son if anyone had been by that week to mow the lawn (he was home sick for the week) and he replied no, and that the lawn height never changed. I questions the man on the phone when did they came for the second time and he claims they came during the week my son was home. I then pressed the issue further asking that if they came, where were any of the grass clippings? He claimed they took them with them (though they did not do this the first time). I would not use this company again, as to this day have 0 proof that they ever came out other than the initial time for the initial mowing and sprinkler adjustment. For $59.99 that is a very expensive mow, especially with as little work that was needed for the sprinkler system.
Description of Work: I purchased the angies list coupon for 2 lawn mowing jobs and a sprinkler system inspection
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$49.95
Response from Rainscape Inc.
I'm sorry that you seem to be unhappy with the services we provided. The service that you purchased included two lawn services and an irrigation tune up. I was at your home when all the services were completed and did the sprinkler tune up myself. Besides the minor adjustments, there was really nothing wrong with the system. Although, there was room for improvement as far as the original design layout, and that’s why you had asked me to provide you with a proposal to make some changes. Just like you had asked the year prior, but you never did them. The first time we cut the grass we had several bags of clippings and leaves. We did not have enough room to take them all so we left them at the curb. The second time we only had half a bag full so we were able to take that with us. We did not see your sons car there while we were there the second time, but there was also no vehicles in the drive either, because I was able to weed eat the grass in the cracks where there was a car the week before. We are a small business that takes a lot of pride in our work. In the service business, customer satisfaction is critical. We work very hard at providing a level of service to my customers so that they are willing to refer us to others. I certainly apologize for any misunderstanding that you may have had with all the services we had provided for you.
Randy D.
05/2013
5.0
irrigation systems
+ -1 more
He was so responsive, and he treated it as if it was "his" system that he wanted working just as well after as before. Highly recommend. For all his services, he just does things right.
Description of Work: Rainscape had installed our lawn irrigation system a couple of years ago and we were thrilled. We just did an addition and Ricky was asked to work with contractors to move some lines and controllers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Rainscape Inc.
Thanks for the nice review, its a pleasure doing business with customers like you guys.
Meena M.
04/2013
5.0
irrigation systems
+ -1 more
We heard about Ricky through a work colleague and decided to call him for a quote. He came in advance and checked out the yard before meeting with us. He explained everything in great detail about the design of our system and was very knowledgeable about the number of zones and we needed what we did. He was always on schedule and if there were weather delays he called and rescheduled in advance. What we liked most about Ricky was that he took care of everything without us having to chase him down. He communicated well and we were able to get in touch with him easily - via email, phone, text messaging... anything.
Description of Work: He designed and installed our irrigation system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Alejandro F.
04/2013
5.0
irrigation systems
+ -1 more
He showed up and after assessing the situation, fixed the section that was not working, changed some parts and assessed the problem with the pipe, turned out one root from a tree busted the pipe, told me he would show up and fix the pipe and that I did not had to be here as it was in the front, fixed it the following day and sent me the bill by e-mail. Will use them to build our flower bed in the back yard and in maintenance of our irrigation system.
Description of Work: My sprinkler system had a ruptured pipe, and one section was not working properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Jim C.
04/2013
5.0
irrigation systems
+ -1 more
Excellent work. Very courteous and prompt.
Description of Work: Performed spring tuneup of sprinkler system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Brenda W.
04/2013
5.0
irrigation systems
+ -1 more
. Gave me good information about my system
Description of Work: Did a complete check of my sprinkler system..Very professional. Repaired a single head that was broken and adjusted a few others.Very polite and personalable. Gave me helpful information about my system. I will call on this company again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Ann K.
04/2013
5.0
irrigation systems
+ -1 more
Ricky was quick to respond and schedule our work. He was friendly and knowledgeable.
Description of Work: We purchased a Big Deal for a sprinkler system tune; we were very happy with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Deborah M.
04/2013
5.0
irrigation systems
+ -1 more
We used him for the coupon and he was able to recommend some other jobs. He came on time and was good. I was very pleased. He was a few minutes early. He did exactly what the coupon said.
Description of Work: I used Rainscape Inc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Bonnie R.
04/2013
5.0
irrigation systems
+ -1 more
A less scrupulous person could have easily lead me to believe the entire system needed to be repaired and leave me with a hefty bill to pay. I would definitely give Rianscape the highest recommendation.
Description of Work: We had a lawn irrigation system installed when our house was being built a little over eight years ago. Lately I noticed that the front lawn was not being irrigated as well as it used to. Some of the sprinklers were not coming up as far as they should have. I called Rainscape and talked with Rick Reilly. We set a date and he came out on time. I figured the sprinkler system was probably in need of extensive repairs, which I knew would be expensive, but I was prepared to pay whatever it cost to get it running properly again. Rick looked the system over and discovered a leak that I had never noticed and said that more than likely that was the problem. He dug down to where it was leaking and replaced the damaged section of pipe. And sure enough, that was it. He had the system running just like it was when it was brand new. Other than that, he replaced two nozzle heads that weren't working properly. I could not have been more pleased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
guy B.
04/2013
5.0
irrigation systems
+ -1 more
A earlier competitor made an erroneous (and more expensive) estimate. Rainscape studied the problem and completed a better solution at a lower price with a more knowledgeable assessment of the problem. They arrived on time with all necessary resources and completed the job efficiently. Now - the sprinkler system runs perfectly.
Description of Work: My 23 year old sprinkler system had leaking valves and a pipe worn/broken under the paved driveway. Repairs included using the existing (leaking) pipe as a sleeve thereby alleviating the need to drill under, or remove part of the driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Patty A.
04/2013
5.0
irrigation systems
+ -1 more
I thought the work went very well.
Description of Work: Ricky and his helper came by on time and rebuilt two of my valves. He then checked my front zone and made suggestions. He will be returning to rebuild the other four valves once the parts come in. Very professional and very knowledgeable. For the trip and the work, I thought the $85 was money well spent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Archana N.
03/2013
5.0
irrigation systems
+ -1 more
Overall, it was a very professional experience. Ricky came and inspected the system, identified the problem areas, recommended solutions. Later that day he provided a quote to get the work done. The work was scheduled for a few days later. Ricky and his co-worker showed up on time,and did all the promised work in about 2 hours.
Description of Work: Repair broken pipe in bushes Relocated a couple of popups Change several nozzles Changed out popups Lowed a couple of risers Moved a riser to popup Closed a couple of nozzles to reduce water
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Rosemary C.
03/2013
3.0
lawn service, irrigation systems
+ 0 more
came to service the system. Spent time checking all sprinklers and said one needed replacing so I paid extra for that. The service was an Angies deal.
Description of Work: checked area irrigation and fixed one faulty sprinkler. Since then my gardener had to fix a leak in the system but I don't know if this had anything to do with this company's servicing.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$99
Tony B.
03/2013
5.0
irrigation systems
+ -1 more
This is the second year I've used Rainscape and I will continue to use them in the future. Great job Ricky!!
Description of Work: General function test and tune up. Adjusted sprinkler heads and replaced broken parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
RICK T.
03/2013
5.0
irrigation systems
+ -1 more
They came out and did the work as stated within the deal. There were no additional charges.
Description of Work: I purchased a Big Deal for a sprinkler tune up.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Peggy G.
03/2013
1.0
irrigation systems
+ -1 more
Obviously, we did not hire this company.
Description of Work: We called this company to give us an estimate for installing a sprinkler system. They didn't respond for several weeks. They finally contacted me and a man came to look at the property. He said he would bring me an estimate within three days. He never came back. We left messages on their phone system, but they never returned our calls. After a couple of weeks, we gave up and hired another company.
Rating Category
Rating out of 5
Response from Rainscape Inc.
There seems to have been a mix up with companies or something. We have never received a phone call or voice mail from you. Nor have we ever been to your house to even look at giving you a quote on a sprinkler system. We have nothing in our records with with your name or address. Sorry for any confusion.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Irrigation,
Lawn and Yard Work,
Landscaping,
Lawn Fertilization & Treatment,
Drain Pipe Installation
FAQ
Rainscape Inc. is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Rainscape Inc. accepts the following forms of payment: Check
No, Rainscape Inc. does not offer free project estimates.
No, Rainscape Inc. does not offer eco-friendly accreditations.
No, Rainscape Inc. does not offer a senior discount.
No, Rainscape Inc. does not offer emergency services.
Yes, Rainscape Inc. offers warranties.
Rainscape Inc. offers the following services: Sprinkler Repair and Installation, Drainage Solutions