Live Mobile Technology Inc

Computer Repair, Computer Training, TV Service - Cable,

About us

We specialize in Network infrastructure, security camera, Computer Troubleshooting Services, Virus Removal, Website Design and Development, Mobile App Development, Graphics Design such as Logo and Brochure printing. Live Mobile Technology Inc. is a high tech cutting edge technology company, servicing Residential to Commercial in the Greater Houston and Fort Bend Area. Our company has been in business since 2003. We have offices located in Houston, Texas (USA) and Richmond, Texas. Live Mobile Technology has expertise in all major technologies: Cisco, Avaya, Microsoft ASP .Net. In addition to the above, Live Mobile Technology also provides: Security Camera Installation/Setup, IT Infrastructure/IT security, Hardware, Software, Technical Services, Fiber Optic Cabling, Data Center Support and more

Business highlights

15 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Fiber Optic Cabling,Computer Repair, Computer Network Design & Systems, Computer Online Services, Security Control Systems & Monitoring, Point Of Sale Systems.

Services we don't offer

..

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa


Photos of past projects

Reviews

4.9172 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 172 reviews

Ronald S.
08/2018
5.0
computer repair
  + -1 more
I left an earlier F report , but after talking to Charles he told me they were a local Texas Co. and me living in Arizona was not feasible to work with them, but in talking to Charles he explained to me the situation, Great conversation with him, if I lived in Texas I would consider his Company in the future.
Description of Work: Camera repair

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Britta C.
07/2018
5.0
computer repair
  + -1 more
Excellent as always. I had issues with an old PC that was locked up, an air printer that was printing sporadically, parental controls, virus software and wifi that was weak throughout my house. Charles was able to troubleshoot each of these issues and then recommend possible solutions. He then allowed me to choose which solution was right for me. I am happy to report all issues are resolved and my wifi is lightening fast! This is the second time I have used LMT and will def use them for any future issues I encounter.
Description of Work: Multiple computer issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Judy R.
06/2018
5.0
computer repair
  + -1 more
William had to reschedule from 10:00 to 2:00 but it worked out okay. He was very polite, he let my husband sit in with him to see what he was doing. It took a while to figure out what was wrong with our email but he finally figured it out, he had to call Comcast I think. We were satisfied with the service and will call them again.
Description of Work: cleaning up computer, speed it up, Outlook not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$225

Susan K.
05/2018
5.0
computer repair
  + -1 more
It went beautifully! The problems that had occured the prev. after downloading a popular malware site had mostly disappeared the next a.m. (even after mult. restarts) William arrived promptly and quickly resolved the remaining problems. Charles, the owner, is such a delight to work with. His company is definitely my go-to solution for any computer problems. William was easy to work with, very knowledgeable and personable. I highly recommend LMT Solution and I will definitely continue to use them.
Description of Work: Bugs removed, other technical problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Georgia P.
03/2018
5.0
computer repair
  + -1 more
Excellent. They came twice. I needed help updating my computer since I downloaded Windows 10. I had problems with Word and Office. I needed to upgrade them. They found the software for me on eBay for half the price that Windows was asking. My printer also had broken. They set up the new one and took the time to make sure that I understood how to use it. I recommend them highly.
Description of Work: Various work on my PC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dave G.
01/2018
5.0
computer repair
  + -1 more
Charles is very pleasant to work with. He shows up on time, doesn't try to sell me things I don't want or need and he's the smartest guy in the room. I think though, sometimes it's difficult for him to come down to my level of rudimentary computer skills, but he's quite patient.
Description of Work: Miscellaneous Technical Support to improve functionality

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Jennifer E.
01/2018
5.0
computer repair
  + -1 more
It went very smoothly. One call it is I took. He has great follow up skills and it is tenacious in helping me. He also keeps great records so that if I don't remember my account information, he has all that in hand. Hes is my go to IT professional!
Description of Work: Charles was very prompt and efficient in helping me set up my laptop and desktop. He also remotely dialed in to help set up my new printers. I highly recommend Charles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Connie H.
01/2018
5.0
computer repair
  + -1 more
Charles always fixes the issues in a timely manner to get the computer back on track and running smoothly, again.
Description of Work: Home office frequently and find the desk top computer doesn't work as well as expected which is frustrating. The computer may freeze, not open programs, 2nd monitor may not work, slow to respond and a variety of other issues which creates delay in completing work. After trouble shooting and the issues are not resolved then contact Charles, of Live Mobile Technology, Inc. to resolve the computer issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don G.
01/2018
5.0
computer repair
  + -1 more
They sent a technician to my home who spent about 2 hours working on my computer. They downloaded a scanning program and ran it, but didn't find any issues. The technician did a few other things, but in the end they did not fix the problem. Before he left, he told me what he would do next if the changes he made did not solve the problem. Shortly after the technician left my house, the files were once again deleted from my computer. And, he left the downloaded scan program on my computer. I then completed the steps that the technician suggested I do if the problem was not fixed and the problem was solved. I was originally not happy that the company did not follow up and come back to perform the fix themselves. When the owner of the company found out I was not completely satisfied, he offered to refund the entire amount of the service call. I told him I didn't want him to do that, but that I would take a credit for an hour of future work. He insisted on giving me 2 hours of free future work.
Description of Work: My computer kept deleting files on its own. I'd restore them using my back ups, and they would again be deleted within a day or so. When I talked to this company by phone, them seemed to be certain that my computer was infected with a malicious virus that was responsible for this. They sent a technician to my home to correct the problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

Response from Live Mobile Technology Inc
Hi, We are more than happy to work with you to followup resolving your problem. We will do that at no extra charge if the problem was not fixed. Please call us to arrange any followup problems that occur and We will try to resolve it without charging you. We are now waiting on you to give us a try. Our Supervisor will be waiting on your call. Thank you for giving us another chance. Charles Live Mobile Technology Management.

Gretchen S.
12/2017
5.0
camera repair, computer repair
  + 0 more
Two techs arrived right on time. They were very nice and behaved professionally. They checked the faulty camera and replaced it. They also installed a doorbell camera which I decided to have done on the spur of the moment. I was happy with their work and would hire this company again.
Description of Work: Check security camera that wasn't working.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$510

James L H.
12/2017
5.0
computer repair
  + -1 more
Perfectly. They had to add a couple "driver" programs, but they knew exactly what was needed.
Description of Work: Upgrading three laptops from Windows 8.1 to Windows 10 Home ED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

James L H.
11/2017
5.0
computer repair
  + -1 more
Perfectly. They restored 100% of the contents.
Description of Work: Restore a malware-crashed system on a laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

Susan K.
11/2017
5.0
computer repair
  + -1 more
Wonderfully, as usual! My contact is always Charles, the owner of the company. He's incredible - responds quickly, is very friendly and knowledgeable, and charges very fair prices. He's helped me remotely from his office, and also in-home. The repairs are always successful, he absolutely knows computers! I trust Charles completely and he's the only expert that I use. I highly recommend this company.
Description of Work: My PC was very slow, not responding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

James L H.
10/2017
5.0
computer repair
  + -1 more
Perfect each time. Removed "Ransomware" completely and saved all my work, including all email (Outlook). Was able to instill new drivers which allowed upgrade to Windows 10 from Windows 8.1. Previously they would not upgrade.
Description of Work: 1st time: Remove "Ransomware" control of my computer. 2nd time: Update two laptops with Windows 8.1 to Windows 10 Home Edition. I could not upgrade either.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicki B.
10/2017
5.0
computer repair, cable tv service
  + 0 more
Charles Tran and his crew of Benny Ban & Boo Tran were terrific. They resolve a complicated problem regarding firewalls impeding cable access to a third of our house.We are now able to enjoy all of our devices.They spent time telling us what they were doing and brought the job in at budget. A really super job from a quality team.We will recommend them to family and neighbors without any reservations
Description of Work: tv & Ethernet connection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca E.
08/2017
5.0
computer repair
  + -1 more
Charles did a great job and was personable and knowledgeable.
Description of Work: Cleaning up computer and laptop; bringing protection up to date; installing new hard drive in laptop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Janet L.
08/2017
5.0
computer repair
  + -1 more
I'm so glad I called LMT. The backup service I had used made it difficult to restore data onto my new PC, but luckily Charles figured it out. He also removed the bloatware and a bunch of stuff that slows startup. (I'm never sure what's safe to remove.) I had a little trouble with the file restoring, which took many hours, but Charles was able to help me that day by remoting in. In fact, all three times I called him, he helped me that same day. Amazing. I will definitely be using LMT again and highly recommend Charles and his company to anyone.
Description of Work: I needed help setting up a new PC and transferring files, music, pictures, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe F.
08/2017
5.0
computer repair
  + -1 more
I was very satisfied with the repairs completed, which I felt were reasonable and professionally done.
Description of Work: Computer repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Bernie H.
07/2017
5.0
computer repair
  + -1 more
I called LMT on a Saturday morning because my pc wouldn't boot up. When I called Charles told me they could work on it as soon as I brought it in. Angie's list GPS must've been a little bit off because I searched for places within 10 miles of me but LMT ended up being 20 miles away. I'm very glad I went anyway. When I arrived they went right to work on my computer. My hard drive was bad but they were able to load up a new one with windows and give me the information to a data recovery company to hopefully recover the info from my crash drive. They were very helpful and friendly and they even gave me some of the pizza that they had ordered for their lunch while they worked on my computer. Even though there are a lot of places closer I'll always take my computer there when I need service.
Description of Work: My home computer wouldn't boot up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Cammy S.
07/2017
5.0
home security systems, computer repair
  + 0 more
Excellent workmanship. They made sure all my cameras were perfectly placed. Quality of equipment is top notch. Employees highly skilled and well trained. Very polite and professional. Price was very competitive. I can see everything perfectly. Owner followed up a few days after completion to make sure everything was perfect. Excellent job.
Description of Work: I had an 8 camera system installed at my place of business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Barbara W.
07/2017
5.0
computer repair
  + -1 more
Great. He did some clean up, and the laptop works very well now. Would use again.
Description of Work: Needed to speed up my laptop which had become very slow at responding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob P.
07/2017
5.0
computer repair
  + -1 more
I will trust no one with any of my computers except for Live Mobile Technology and Charles. Thank you for your professionalism, your patience, and your expertise.
Description of Work: My wife's computer was not playing her favorite game and was running at a snail's pace. I called Live Mobile Technology, and the owner said he would look at it that afternoon. He did, and better customer service I have not experienced in a long, long time. Charles performed yeoman service, staying late until he discovered and righted the malady, without charging extra. As far as the rating, A is not nearly enough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Ted D.
06/2017
5.0
computer repair
  + -1 more
My computer was too old to upgrade, and needed parts that were hard to find. Charles recommend upgrading to a newer HP computer, which I did. Charles and Vivian moved everything from my old computer to the new HP and did an excellent job. The new computer is so fast now and everything I had on the old computer is now on the new computer. I would highly recommend Charles and Vivian to do your computer work.
Description of Work: I had them check my computer because i had a hard time logging in, and staying on line. After I logged in the computer was very slow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161

Pat C.
06/2017
5.0
computer repair
  + -1 more
It's still a work in progress as I rebuild by system from backups, but I think it's going well and Charles has been very helpful.
Description of Work: Showed up on time. Quickly diagnosed my problem, which was a slowly failing HD. Replaced part on-site and re-installed O/S.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$294

Maureen W.
06/2017
5.0
computer repair, cable tv service
  + 0 more
Great. I have used this company several times for various computer and other electronic needs and will use them again.
Description of Work: My laptop needed to be cleaned up, virus removed, etc. Also needed a new desktop computer and printer set up. He also helped me set up my smart tv to my cable box.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

8226 Cotton Dr., Richmond, TX 77469

http://www.livemobiletechnology.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 5:30 PM
Tuesday:
9:30 AM - 5:30 PM
Wednesday:
9:30 AM - 5:30 PM
Thursday:
9:30 AM - 5:30 PM
Friday:
9:30 AM - 5:30 PM
Saturday:
11:00 AM - 4:00 PM


Licensing

Insured

Licensed*

Trade License Number
B20322
Trade License Locale
Houston, Texas
Trade License Authority
Texas Department of Public Safety
Trade License Expiration
08/01/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training,
TV Service - Cable,
Home Security Systems,
Computer Sales,
Website Design & Development,
Camera Repair,
Office Equipment Repair,
Internet Service,
Phone Repair

FAQ

Live Mobile Technology Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:30 AM - 5:30 PM

Tuesday: 9:30 AM - 5:30 PM

Wednesday: 9:30 AM - 5:30 PM

Thursday: 9:30 AM - 5:30 PM

Friday: 9:30 AM - 5:30 PM

Saturday: 11:00 AM - 4:00 PM

Live Mobile Technology Inc accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Live Mobile Technology Inc offers free project estimates.
No, Live Mobile Technology Inc does not offer eco-friendly accreditations.
Yes, Live Mobile Technology Inc offers a 10% senior discount.
Yes, Live Mobile Technology Inc offers emergency services.
No, Live Mobile Technology Inc does not offer warranties.
Live Mobile Technology Inc offers the following services: Fiber Optic Cabling,Computer Repair, Computer Network Design & Systems, Computer Online Services, Security Control Systems & Monitoring, Point Of Sale Systems.
..

Contact information

8226 Cotton Dr., Richmond, TX 77469

http://www.livemobiletechnology.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 5:30 PM
Tuesday:
9:30 AM - 5:30 PM
Wednesday:
9:30 AM - 5:30 PM
Thursday:
9:30 AM - 5:30 PM
Friday:
9:30 AM - 5:30 PM
Saturday:
11:00 AM - 4:00 PM