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First Call Garage Doors, LLC

Garage Doors

About us

Our mobile team is ready to help you fix your garage door problem. Our technicians have over 14 years of experience and expertise to know which product will work best for your home or business while meeting your budget. At First Call Garage Doors, we take pride in offering quality products at affordable prices. Don’t let your garage door affect the safety and security of your home. We strive for complete customer satisfaction with every service, repair, and installation.

Business highlights

20 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

We take pride in offering fast and efficient service. First Call Garage Doors specializes on garage door repair and replacements. Fix Off -Track Garage Doors, Broken Springs, New Garage Door Installations or Replace, New Garage Door Openers Replace or Installation, Garage Door Maintenance, Tune up, Roller Replace, Sections Replace. We have the tools and products to ensure that your garage door works perfectly , smoothly and quietly .

Services we don't offer

Entry doors.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9157 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 157 reviews

Abigail N.
11/2017
5.0
garage doors
  + -1 more
Excellent. Michael is the man, super friendly and professional. Quick and good work.
Description of Work: Repair doors, wheels, and track

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tracy K.
11/2017
5.0
garage doors
  + -1 more
Called First Call to make an appointment because my garage door wasn't opening. The appointment was made for the next morning. Someone from the office called me an hour later to confirm the appointment. The technician showed up on time and when I showed him the problem, the door opened for the first time in days (of course it did). Anyways, I asked the technician to look at the overall health. He recommended changing the springs after he showed me they were undersized, which was the reason the door was hard to open manually. Also, they weren't the same size. He changed the springs, installed a handle on the inside of the door, and some other misc. items at no cost. I will hire again if needed.
Description of Work: Garage door wasn't opening.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Ian S.
11/2017
5.0
garage doors
  + -1 more
Perfectly. Sales rep was responsive to my questions, and prices were fair. Installation crew arrived on time, worked diligently and cleaned-up when they were done.
Description of Work: Replaced two garage doors and installed one motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Anthony P.
10/2017
5.0
garage doors
  + -1 more
Michael, the technician, was prompt and extremely friendly. He went through all the issues with the current unit and priced out repairs, but based on the unit's age he recommended a replacement, as the replacement parts would have run me in the same price points, as well as, the housing unit shattered, so that wasn't even replaceable. He preformed the work with skill and efficiency. I was impressed. They also hauled away the old units, so it was a hands free clean up on my part. I called that morning and was able to get an appointment the same day. Hassle and worry free. I HIGHLY recommend them!
Description of Work: Torsion Spring need replacing, as well as housing unit was broken and needed replacing. Belt was also in need of repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian S.
10/2017
5.0
garage doors
  + -1 more
Excellent. Was prompt arriving and was very personable. Would use again
Description of Work: Garage door cable snapped

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Juliet K.
10/2017
5.0
garage doors
  + -1 more
Went well. We scheduled a time to meet and Tony showed up. Looked at it and took maybe 10 minutes to figure out what needed done. Gave me 2 quality options on the parts, had everything he needed & gave immediate quotes and worked on it right there. Replaced all the Rollers, and a bracket. Checked out the rest of the system and did a small adjustment as well.
Description of Work: A second opinion on the garage door "wasn't working" at rental. I hadn't had a chance to see it myself - but the rental companies handiman's recommendation definitely seemed fishy, so I wanted to have a professional look at it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$230

Stephanie W.
09/2017
5.0
garage doors
  + -1 more
I called First Call Garage Doors and they came out the same day to install a garage door and garage door opener with efficiency. My sister was exactic because all of what we can save from the waters was in the garage and it gave her and my brother-in-law a sense of security and feeling of relief.
Description of Work: With Harvey, my sister's garage door was severely damaged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Ericka K.
09/2017
5.0
garage doors
  + -1 more
I am extremely pleased with the service! First Call did not charge a service charge for the estimate and arrived 10 minutes after my call! The technician, Tony, was wonderful! He was very professional and immediately detected the problem upon inspection. He objectively provided all options, which included a brand new garage door opener or a repair. The cost was in line with other service providers, but with a longer 5-year warranty. The service was done quickly and efficiently. I'm thankful I was able to find such an awesome provider on Angie's List!
Description of Work: A new garage door opener, including a pad on the outside of my home; two springs; as well as rollers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Meridyth D.
09/2017
5.0
garage doors
  + -1 more
Long story short, I had been working with my home warranty company to get my garage door fixed for 5 months. The company they sent fixed it (ridiculously expensive) but the garage door broke a couple months later. After months of trying to get it repaired, I'd had enough. I called First Call Garage. They came out the the next day. Very professional, provided a clear diagnoses, and options for repair. He fixed it that day at a great price. They are fabulous!!
Description of Work: Garage door repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Jo C.
09/2017
5.0
garage doors
  + -1 more
They came out they did great work. They were honest and trustworthy. They didn't try to trick me and sell me unnecessary things.
Description of Work: I used them through a special offer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gretchen G.
09/2017
5.0
garage doors
  + -1 more
Called them with an oddball problem with our existing garage door opener - they were at our place within 2 hours of the original call. Gave us a greatly-appreciated 30 minute heads-up call without being asked. Opener needed replacing, which they did fast, with minimum mess, at a fair cost. Thoroughly pleased, and would recommend to anyone. Thanks!
Description of Work: repair/replace garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jerri M.
09/2017
5.0
garage doors
  + -1 more
Great! They had everything I needed when they came to do the free estimate. So, they performed the job on the spot.
Description of Work: Garage opener install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason C.
08/2017
5.0
garage doors
  + -1 more
Excellent. These guys were FAST, RESPONSIVE, ON TIME, COURTEOUS, and did a GREAT JOB.
Description of Work: My springs broke at 10:45pm on a Saturday night. I called, someone answered, and were at my house at 7:00 Sunday morning to repair. At 8:00am, both springs were replaced and the sensor board in my garage door opener were replaced, and I was good to go.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$518

Justin H.
08/2017
5.0
garage doors
  + -1 more
Micheal did a great job! He called ahead to confirm the appointment and showed up when promised. He did a very nice job on the installation and replaced the bracket that held the old unit to the ceiling when he put in the new unit to add additional stability. He put in new rollers on the door as well for a reasonable price and they helped to ensure the door closes smoothly and quietly. I am very pleased with the tidy job, no wires or loose materials left behind. He took the extra sttep to replace a couple of cracked brackets on the garage door and oil the spring at no additional charge. His truck was well stocked with any needed material which made for a smooth experience as no additional trips were needed and he finished the job quickly. The customer service was great and I appreciate that he took time to explain how the new unit worked and took time to answer any questions I had. I am so glad I used First Call Garage Doors and am pleased to have found them on Angie's List.
Description of Work: Remove old Garage Door Opener and replaced with new unit (Chamberlain) that I had purchased elsewhere but did not want to install myself. Also replaced rollers on garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gavin H.
08/2017
5.0
garage doors
  + -1 more
Very good appraisal of the situation and very rapid response on a Saturday
Description of Work: repair garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie W.
08/2017
5.0
garage doors
  + -1 more
When I called Michael answered the phone immediately. He asked me some questions before he quoted the price. Since we have 1 garage door but 2 springs, he even suggested we get the second spring replaced as well. When he quoted the price, he actually quoted the price of an Angie's deal that I had not seen until I was scrolling through as I was talking to him! They were able come out same day (about 2 hrs after I called), and completed the job in 1 hour! Will definitely call them back if ever needed!
Description of Work: The spring on our garage door broke, which made the garage door very difficult to lift manually.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Bridgette S.
08/2017
5.0
garage doors
  + -1 more
Fantastic! I received a phone call immediately after posting on Angie's list. Michael was professional, courteous, helpful & flexible. Dani came out to work on our door. He was also professional, courteous, helpful, friendly and knowledgeable. He gave us all options, without bias & did not try to up sell us. He answered all questions completely & giving us complete details. He shared options for repairing & replacing, allowing us to make our own decisions based on facts. He was quick & had the work completed in record time. I will definitely use them again & will highly recommend them.
Description of Work: Garage opener repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Joan J.
07/2017
5.0
garage doors
  + -1 more
I received a courtesy call in the morning to confirm the appointment for today. The technician, who was wearing a shirt with the company's name on it, arrived on time & was courteous. I made the appointment because I had not performed any maintenance on the garage before now. Since the springs were 10 years old, I wanted them replaced now and not when they decide to break at some inopportune time in the near future. Michael quoted me the estimate before starting the work. When he finished he made sure that the garage door was working perfectly and that the remote openers still were in sync. He cleaned up the area when he was through. Lastly, he went over the itemized statement with me and explained the warranty on the springs. Now I feel secure that my garage door will operate safely for many more years.
Description of Work: Routine maintenance, replace torsion springs, wheels, & belt. Tune-up, balance, & lubricate the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

John M.
07/2017
5.0
garage doors
  + -1 more
He could not repair because the parts are proprietary needing the contractor who built the unit to fix at a custom charge. First call had all of the correct parts to replace the unit with a standard spring setup which is more economical and even works better
Description of Work: One of my garage doors was caddywhompus and thought it just needed to be straightened out in the frame. But they discovered that one of the dual springs was actually broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Harold S.
07/2017
5.0
garage doors
  + -1 more
They amazingly responded with a service call within fifteen minutes of my calling them and provided an estimated price over the phone. The work was done promptly and professionally. The technician was pleasant to deal with. By replacing the rollers and lubricating the hinges, etc., my garage door is significantly quieter.
Description of Work: I had a broken spring on my overhead garage door preventing it from opening. Additionally, I wanted to replace the metal rollers with quality nylon rollers to reduce the noise of opening/closing the door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Gayla S.
06/2017
5.0
garage doors
  + -1 more
I needed a new door and opener and when I asked for an estimate Michael came right over to look. After we discussed it, we arranged for the new items to be installed in only 2 days. This morning, Michael's brother showed up and began the work, and was joined by Michael shortly thereafter. They did an amazingly thorough job. In about 3 hours everything was done. They removed the old items and even magnetically "swept" the garage for left over items; they meticulously adjusted everything to work perfectly; they "trained" me on the operation of everything; programmed the 2 remotes, wall panel and the Homelink in my automobile; answered all of my questions and even went over and cleaned any spots from the inside and outside of the doors. All in all and very thorough and satisfying experience. I would not hesitate to recommend them for any garage door work.
Description of Work: New garage door and opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon M.
06/2017
5.0
garage doors
  + -1 more
I joined Angie's List and found First Call Garage Doors. I really liked that First Call is also a member of the Better Business Bureau. I contacted the company and spoke with Michael; I made an appointment and he was at my house within an hour. Michael was very knowledgeable. He assessed the problem and informed me that I needed new rollers and springs; he had all the tools and equipment needed for the repair, and completed the job in about one hour.
Description of Work: My garage door came off the tracks at 7:00 a.m. on a Friday morning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$339

Gary C.
06/2017
5.0
garage doors
  + -1 more
Carlos knows garage doors. Amazing to watch him work. The track is replaced and garage door works better than it ever has worked. Carlos performed much needed maintenance including new wheels, lubrication, and adjustments. Great work! Also, kudos for coming out for my call at closing time; I really appreciate the responsiveness of this company.
Description of Work: Garage door needed to be put back into tracks and a piece of the tracks replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from First Call Garage Doors, LLC
Thank you [Member Name Removed]. We appreciate very much your feedback for First Call Garage Doors. Our team put so much effort to meet our customers expectations. We are very happy that we are going in the correct path. I will let Carlos know about your feedback. Thank you

Sean F.
05/2017
5.0
garage doors
  + -1 more
Excellent work. Technician explained problem, then fixed, quickly and professionally.
Description of Work: Garage door wheels were sticking and slipping from tracks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from First Call Garage Doors, LLC
Hi , thank you for your kind review. It was a pleasure to work with you.

Cathy P.
05/2017
5.0
garage doors
  + -1 more
Perfectly. Michael was awesome... He helped me decide which door and secured the existing one until the new one could be ordered and installed. He also installed a new lift master door opener and I can hardly hear it... It's so quiet! He was easy to work with and did a great job. I love my new door!! Highly recommend this company!
Description of Work: Installed a new wood like garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from First Call Garage Doors, LLC
We appreciate your feedback for First Call Garage Doors. Our team is very proud of this job. I got say it. It looks amazing. Thank you so much for the confidence you put on our company.

Contact information

20527 FM 1093 Rd, Richmond, TX 77407

http://www.firstcallgaragedoors.com

Service hours

Sunday:
9:00 AM - 2:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

First Call Garage Doors, LLC is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 2:00 PM

Monday: 6:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 6:00 AM - 10:00 PM

Saturday: 7:00 AM - 5:00 PM

First Call Garage Doors, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, First Call Garage Doors, LLC does not offer free project estimates.
No, First Call Garage Doors, LLC does not offer eco-friendly accreditations.
Yes, First Call Garage Doors, LLC offers a 10% senior discount.
Yes, First Call Garage Doors, LLC offers emergency services.
Yes, First Call Garage Doors, LLC offers warranties.
First Call Garage Doors, LLC offers the following services: We take pride in offering fast and efficient service. First Call Garage Doors specializes on garage door repair and replacements. Fix Off -Track Garage Doors, Broken Springs, New Garage Door Installations or Replace, New Garage Door Openers Replace or Installation, Garage Door Maintenance, Tune up, Roller Replace, Sections Replace. We have the tools and products to ensure that your garage door works perfectly , smoothly and quietly .
Entry doors.

Contact information

20527 FM 1093 Rd, Richmond, TX 77407

http://www.firstcallgaragedoors.com

Service hours

Sunday:
9:00 AM - 2:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
7:00 AM - 5:00 PM