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First Call Garage Doors, LLC

Garage Doors

About us

Our mobile team is ready to help you fix your garage door problem. Our technicians have over 14 years of experience and expertise to know which product will work best for your home or business while meeting your budget. At First Call Garage Doors, we take pride in offering quality products at affordable prices. Don’t let your garage door affect the safety and security of your home. We strive for complete customer satisfaction with every service, repair, and installation.

Business highlights

20 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

We take pride in offering fast and efficient service. First Call Garage Doors specializes on garage door repair and replacements. Fix Off -Track Garage Doors, Broken Springs, New Garage Door Installations or Replace, New Garage Door Openers Replace or Installation, Garage Door Maintenance, Tune up, Roller Replace, Sections Replace. We have the tools and products to ensure that your garage door works perfectly , smoothly and quietly .

Services we don't offer

Entry doors.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9157 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 101-125 of 157 reviews

Kathy D.
10/2016
5.0
garage doors
  + -1 more
Working with Mike was a great experience. He showed up on time to give us an estimate, made recommendations, gave us options and repaired in on the spot. He was very professional, polite and efficient. He did not hesitate to honor the Angie's list discount coupon and didn't even charge us for a few extras. I was very pleased and would highly recommend First Call Garage Doors to others!
Description of Work: Our garage door had not been opening properly since we had our garage resided. The motor had burned out several years ago after being hit by lightning. He showed up to give us an estimate, explained the problem, make recommendation and to my delight had everything needed to make the repairs then.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Judy M.
10/2016
5.0
garage doors
  + -1 more
My garage door broke Saturday morning and they came out same day. They correctly diagnosed and repaired the problem and had all tools and parts with them to fix the springs and even replaced the rollers. The repairman was polite, professional and worked quickly and efficiently. They cleaned everything up and left the garage area spotless. The price was reasonable. The door is operating great. I will definitely use them again.
Description of Work: Spring replacement and roller repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Eddie S.
09/2016
5.0
garage doors
  + -1 more
Great, timely and informative. Very nice guy showed up and was very knowlegdeable.
Description of Work: Door Adjustment

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Lesly S.
09/2016
5.0
garage doors
  + -1 more
Extremely responsive communication even when I had to reschedule, Very fast, took the time to explain how everything worked and also provided general maintenance on doors for no extra charge. Would highly recommend.
Description of Work: Install keypads for existing garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Christina S.
09/2016
5.0
garage doors
  + -1 more
We had a great experience with First Call. Mike answered the phone right away, was able to come by that day at the time we needed. He found that the spring on the rod was busted and both springs needed replacing. He also found an error from previous work that had been done on the garage door and fixed it. He noticed a bracket coming out of the wall and another one that was never installed correctly since the house was built! He fixed more than we asked for and was in and out quickly. He also showed up on time which is an A++ in my book!
Description of Work: On Monday morning the cord came loose from the drum on one side. Great way to start the week! The door was stuck halfway open and was crooked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Brock D.
08/2016
5.0
garage doors
  + -1 more
On time! Very professional. Very fast & informative. Highly recommend this person.
Description of Work: Rollers/bearings/springs/adjusted door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$287

John T.
08/2016
5.0
garage doors
  + -1 more
The came, They saw, they Fixed. Easy to work with, professional, no fuss. What you hope every service company contact would be like.
Description of Work: Garage Door Service, with a broken spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Shi K.
08/2016
5.0
garage doors
  + -1 more
Excellent work! He arrived and finished the work on time. He is very respectful and professional. The job is clean and accurate. I will definitely recommend them to other people!
Description of Work: Repair garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Antonetta G.
08/2016
5.0
garage doors
  + -1 more
Arrived 45 minutes after calling! Explained the problem and all solutions. Did not try to up sell me. Did the work very fast. Michael was the most polite and helpful young man! Would recommend and would use again.
Description of Work: Garage door would not work. Replaced the springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$329

Madelyn L.
08/2016
5.0
garage doors
  + -1 more
This was a great experience and First Call provided exceptional service. Michael showed up 5 minutes early, replaced the spring, serviced the garage door and was done in 20 minutes. I would definitely cal First Call again in the future and will recommend First Call and Michael to anyone with garage door issues.
Description of Work: Replace a broken spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Patricia H.
07/2016
5.0
garage doors
  + -1 more
Doing business with First Call Garage Doors was great! I found them on Angie's list and was not disappointed. I called after the garage door spring broke on a Saturday afternoon and they were able to send someone out in an hour. Tony was very courteous and super nice and knowledgeable. We talked about what needed to be done, agreed on a price and he was finished in less than an hour. He replaced both torsion springs, did a tune up on the door, lubricated the hinges, balanced the door, made adjustments to fix the gap at the bottom on one side, and made an adjustment to the rail at the top so it no longer makes a horrible screeching noise. How wonderful! Excellent customer service at what I think was a great price. And on a Saturday. I would definitely recommend using First Call Garage Doors.
Description of Work: My garage door wouldn't open due to a broken spring and I needed it repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Steve V.
07/2016
5.0
garage doors
  + -1 more
Worker (Michael) was very professional and knowledgeable. Did not use any high pressure sales techniques. Diagnosed the problems and presented options for repair vs replacement
Description of Work: Installed one new garage door opener. Repaired the second opener. Changed out all the wheels on 2 garage doors. Put a metal brace on both doors where the doors were bowing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$682

Glenda P.
06/2016
5.0
garage doors
  + -1 more
Prompt service. Great customer service!
Description of Work: Replaced rollers & installed new opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Terry M.
06/2016
5.0
garage doors
  + -1 more
Arrived on time Sunday morning. Was quiet and quick. The work was done professionally and the repairman was courteous and friendly.
Description of Work: Replaced spring device, replaced rollers, and re-aligned the guide bracket.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$479

Jesse C.
06/2016
5.0
garage doors
  + -1 more
Arrived on time, diagnosed the problem, negotiated the price and fixed the Garage Door Opener at a reasonable price! Highly recommended!
Description of Work: Replace rollers! Replace electronics! Tuned it up, and now it works great!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Uriel J.
05/2016
5.0
garage doors
  + -1 more
Work went well. Mike quickly diagnosed the problem and the various options. He explained the issues to me, and after we agreed on the fix, he very promptly and efficiently completed the work.
Description of Work: Replaced broken sprocket & belts and replaced wheels and a broken hinge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl W.
05/2016
5.0
garage doors
  + -1 more
Efficient and good service from Angie's List.
Description of Work: Replacement of rollers plus service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$262.94

Norka M.
05/2016
5.0
garage doors
  + -1 more
Very punctual and relatively quick replacing the existing garage door opener overall pleased.
Description of Work: Replace door opener and change rollers in the door garage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$718.78

Sean F.
05/2016
5.0
garage doors
  + -1 more
Excellent. Good service, friendly, on time.
Description of Work: Lube, adjust garage door; replace baring plates & roller wheels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Jeffrey P.
04/2016
5.0
garage doors
  + -1 more
Carlos repaired the cable and also diagnosed and replaced 4 pulleys that were causing the issue and wearing down the cable on the other side of the garage door. Carlos also lubricated the wheels and adjusted the tracks on the broken door and the second garage door. Carlos did a great job. He was on time and very polite. He showed me the issues and quoted a price before he started any work. He was done quickly and professionally.
Description of Work: I called them to replace a broken garage door cable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Xavier G.
03/2016
1.0
garage doors
  + -1 more
This "Deal" was nothing more than a thinly veiled up-sale effort. The technician was very polite and well trained, but had been given an obvious agenda to sell a garage door opener. The reason for my call to this company, through Angie's List, was to have the door adjusted. The technician was prompt and promptly evaluated that a new garage door opener was called for. The offer was declined qand he was instructed to just do what he was hired to do; adjust the door. He then proceeded to say that in the course of adjusting he had found an issue that was crucial and that the new garage door opener would only be $199 and he could do the job right then and there. Once again his offer was declined and he was asked to adjust the door as this was what he had been hired to do. He called his supervisor and advised then that they could drop the price of the garage door opener since they were already there, and because the issue was of great import.... The offer to replace the opener at the new and improved price was declined and he was asked to adjust the door as he had been asked to do. The door was not adjusted, so, I paid $49 for someone to come by and try to sell me something I did not need.
Description of Work: tried to up-sell

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$49

Carole C.
03/2016
5.0
garage doors
  + -1 more
Michael is very professional & informative the explained are of my options to me. Excellent service!
Description of Work: Replaced the bottom seal on 2 garage doors, did a tune up on both doors, replaced the wheels on one door and charged my light bulb?

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350.73

Response from First Call Garage Doors, LLC
It was a pleasure working with you! Thank you

Maha E.
03/2016
5.0
garage doors
  + -1 more
Went very well I called and was able to get service done same day. They did additional work for no charge. Extremely pleased!
Description of Work: Very helpful, professional work. I would recommend them to all people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$730

Zenia S.
02/2016
5.0
garage doors
  + -1 more
He was prompt and extremely professional. He explained why the spring broke and what my choices would be to repair. Another company gave me an appointment for the next day, First Call came within the hour of my call.
Description of Work: Replaced broken spring

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Trudy B.
01/2016
5.0
garage doors
  + -1 more
Very responsive, professional and knowledgeable. Glad we found him. No doubt we will eventually have to replace the garage door but for now it is working okay. When it needs replacement, we will call First Call Garage Doors.
Description of Work: Fixed garage door. Door was off track, wouldn't open or close. Michael recommended a new one but, when we declined, he fixed the old one. Straightened it out, put it back on track and reinforced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Contact information

20527 FM 1093 Rd, Richmond, TX 77407

http://www.firstcallgaragedoors.com

Service hours

Sunday:
9:00 AM - 2:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

First Call Garage Doors, LLC is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 2:00 PM

Monday: 6:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 6:00 AM - 10:00 PM

Saturday: 7:00 AM - 5:00 PM

First Call Garage Doors, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, First Call Garage Doors, LLC does not offer free project estimates.
No, First Call Garage Doors, LLC does not offer eco-friendly accreditations.
Yes, First Call Garage Doors, LLC offers a 10% senior discount.
Yes, First Call Garage Doors, LLC offers emergency services.
Yes, First Call Garage Doors, LLC offers warranties.
First Call Garage Doors, LLC offers the following services: We take pride in offering fast and efficient service. First Call Garage Doors specializes on garage door repair and replacements. Fix Off -Track Garage Doors, Broken Springs, New Garage Door Installations or Replace, New Garage Door Openers Replace or Installation, Garage Door Maintenance, Tune up, Roller Replace, Sections Replace. We have the tools and products to ensure that your garage door works perfectly , smoothly and quietly .
Entry doors.

Contact information

20527 FM 1093 Rd, Richmond, TX 77407

http://www.firstcallgaragedoors.com

Service hours

Sunday:
9:00 AM - 2:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
7:00 AM - 5:00 PM