Centurion Alarm Services, Inc.

I would never hire this company. They are very un-professional. They don't respond to their messages. I had some business for them but I guess they are too busy to care. Bottom line - Don't hire this company.

When I called, I was told that a technician would be calling me back to schedule a time to come out and complete the seemingly easy work. However, after 3 working days had passed without a call, I called again. They said their technician had been sick but was due back that afternoon, but needless to say, I never received a call.Three more days passed and I decided to call the company again, and this time I got to speak to the technician who was originally to call me. He explaned that he had talked to his supervisor 3 days ago and had some concern about whether a warranty would be in effect, but rather than call me to let me know they had some concerns, they chose not to contact me. It was up to me to contact them only to have them hem and haw whether they could do the job. For a company rated an "A" up to this point, I give them a wholehearted F.

It is not subcontractors, it is employees. Their pricing was better than other places. They kind of had an issue with scheduling because they told us that they would be out, so I waited all day and no one showed up. They told me that it was a miscommunication between two guys in the office. They ended up coming out two days later. It was $100 for the television mounting and $200 and something for the parts and wiring. The price was great.

The connection was done with ease, because all the hardwiring had been done during construction. The technician came over the day we called. He explained how it worked, and spent over an hour answering all our questions. The alarm was set off to let us know what it would sound like, and gave us his card in case of emergencies. He was very polite and patient.

VERY GOOD SERVICE.