Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Guinco Service

Appliance Repair

About us

Your trusted home appliance repair servicer for 25+ years, Guinco Service is a family-owned and operated, multi-national award winning home appliance repair servicer. We provide honest, knowledgeable and dependable service for all of our home appliance customers, in the most expedient and friendly manner possible. Guinco Service was founded by Jeff Guinn in Fort Worth, Texas on April 15, 1997. Over the years, our family has grown to accommodate your needs and now includes over 100 employees who help us serve you.

Business highlights

27 years of trusted experience
Veteran Owned & Operated
Se Habla Español
Family Owned & Operated

Services we offer

We are a multi-national award winning major home appliance repair servicer who works exclusively on your major home appliances; washer, dryer, refrigerator, dishwasher, cooktop, oven, range, vent hood, ice machine, ice maker and wine cooler. We provide honest and knowledgeable solutions for our customers.

Services we don't offer

At this time, we do not install appliances.

Amenities

Warranties
Yes
Senior Discount

$10 off completed repair



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7385 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
3%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 326-385 of 385 reviews

Alice R.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced a part that makes the washer work properly, as a nurse, I would call it the brain. I don't emember the term, sorry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Jacquelyn R.
11/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeffery K.
10/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Anita H.
10/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired inside of dryer

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Catherine H.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: limo service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Bobby M.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Inspected dishwasher and gave estimate for repair. Recommended I buy new dishwasher rather than repair. He could have easily talked me into an expensive repair but he did not. I appreciate his honesty.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Kari P.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called to get a diagnostic test done to see what was wrong with my dishwasher. I received a confirmation call the day before the scheduled appointment and a second call when Angel, the technician was on his way. Angel was early and had the test down within 20 minutes. I scheduled a follow up visit to get the motor installed. Again, Angel showed up early and had the motor installed in 45 minutes. It was so quick I was only 20 minutes late to work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$387

John H.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Removed foreign object from drain system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan J.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: My soap/fabric softener dispenser was not working correctly so I was getting an error code. Since I gave them the error code when I called for service, the tech had the needed part with him. He checked out the entire washer and ran it through a shorter version of its cycles. I had also seen a small amount of water on the floor and he found out why and fixed it. He also cleaned the rubber gasket in front and recommended an increased schedule of using "Affresh" to keep it clean since we have dogs. Their hair was clogging the drains in the front a little and we were getting black gunk that would potentially cause odors.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael P.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: The deal did not process right away, so the company came and did the work and I paid full price. I later looked online and saw that the deal did process - but I did not actually use it on the service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Veloria M.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They did a great job! Everything was like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Claire H.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced a fuse in the rear of my slide-in range.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$304

Richard K.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed the dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Cherie W.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Very professional, worked diligently to quickly fix the problem. Will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

karen W.
06/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathryn B.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They have always been wonderful in the past, unfortunately we just called them for a dish washer repair and they do not service Viking models any longer.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tanya S.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed freezer of French door fridge. It was icing up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Daniel S.
05/2015
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0


Response from Guinco Service
Upon review I show that address as being out of our coverage area. Are you certain that we were the service company that you used? If so then please give us a call at (817)568-2866 so we can get more details. Thank you! - Jared G.

Rick R.
05/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dave F.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Jenn Air warranty work

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Jerry M.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired washing machine. Service tech had to come out 3 times to fix machine but only because he was trying to fix the problem with out me having to overpay for parts I did not need. Eventually I had to replace the pump but I was not charged any more labor cost. Andrew was extremely professional and polite. I will gladly use Guinco again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara W.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced parts on dishwasher.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Sheila H.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Guinco made an appointment with our tenant for a time suitable for them and did a diagnostic review on the stovetop/oven in our home there. After, the tech called me to review what was needed for repairs and the cost. I decided to go with a new stovetop/oven, instead of making repairs, but he was extremely helpful in answering my questions about costs involved, and whether to go with coil stovetop again, or with smooth top (did you know that a repair to a smashed smoothtop could be $400 or more?). This was extremely helpful in determining what to purchase next for our rental home and I truly appreciated him taking a short time to answer my questions. I will definitely call them again, when needed. (they also can help with warranty work on the new one)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Don H.
02/2015
3.0
appliance repair
  + -1 more
unknown
Description of Work: repair estimate. estimate based on charging for replacing parts until they discovered what was wrong. did not honor credit for senior citizen

Rating CategoryRating out of 5
quality
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Darlene C.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired refrigerator filter mechanism and replaced filter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179.82

Contact information

7231 Baker Boulevard, Richland hills, TX 76118

http://www.guinco.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

Guinco Service is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Guinco Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Guinco Service does not offer free project estimates.
No, Guinco Service does not offer eco-friendly accreditations.
No, Guinco Service does not offer a senior discount.
No, Guinco Service does not offer emergency services.
Yes, Guinco Service offers warranties.
Guinco Service offers the following services: We are a multi-national award winning major home appliance repair servicer who works exclusively on your major home appliances; washer, dryer, refrigerator, dishwasher, cooktop, oven, range, vent hood, ice machine, ice maker and wine cooler. We provide honest and knowledgeable solutions for our customers.
At this time, we do not install appliances.

Contact information

7231 Baker Boulevard, Richland hills, TX 76118

http://www.guinco.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM