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Axis Overhead Door

4.8(
14
)

Garage Doors

About us

Axis Overhead Door separates themselves from the competition with Great Customer Service and Fair pricing. We accept all major credit cards, cash, and personal checks with proper ID.

Business highlights

11 years of trusted experience

Services we offer

Garage Doors, Garage door opener repairs, new garage door installation, seasonal tune-up, minor adjustments, and roller replacements

Services we don't offer

Call for any specific questions. We look forward to answer all of your questions.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.814 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
7%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Write a review
Showing 1-14 of 14 reviews
yousef S.
10/2015
5.0
garage doors
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donna H.
06/2015
5.0
garage doors
  + -1 more
Fine.
Description of Work: Replace garage door opener.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Mary Jo S.
05/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: All went well. My husband was pleased with the employee who did the service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Lucille A.
01/2015
5.0
garage doors
  + -1 more
arrived on time; very professional; explained what needed to be done; completed work same dayl
Description of Work: replace barriens; moved metal bar; lubricated barrens
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$188
Response from Axis Overhead Door
[Member name removed], Thank you so very much for your kind words. We would like you to know that we understand your time is extremely valuable and we are very grateful that you spent time providing feedback for us. Rest assure that if you ever need us again, we are more than happy to provide quick and efficient service for you. If you see or hear something that looks or sounds out of place on your door, keep in mind that we do not charge a trip fee. It is best to call immediately should you experience a problem so we can dispatch a tech to you before the issue becomes more serious. Below you will find my personal cell phone number so you can reach me directly. Feel free to call or text with any concerns you may have. Don't worry about the time of day or the severity of the issue. We are here to make sure that you feel comfortable knowing that you have your very own tech that will assist you quickly and friendly, any and every time you need it. Carl Bellis Operations Manager Cell - (817)770-1534
Clay M.
01/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Replaced rollers and general tune-up. |It was completely worth the money. Our garage door wasn't opening/closing properly and this tune-up made all the difference
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Axis Overhead Door
[removed member name], Thank you so very much for your kind words. We would like you to know that we understand your time is extremely valuable and we are very grateful that you spent time providing feedback for us. Rest assure that if you ever need us again, we are more than happy to provide quick and efficient service for you. If you see or hear something that looks or sounds out of place on your door, keep in mind that we do not charge a trip fee. It is best to call immediately should you experience a problem so we can dispatch a tech to you before the issue becomes more serious. Below you will find my personal cell phone number so you can reach me directly. Feel free to call or text with any concerns you may have. Don't worry about the time of day or the severity of the issue. We are here to make sure that you feel comfortable knowing that you have your very own tech that will assist you quickly and friendly, any and every time you need it. Carl Bellis Operations Manager Cell - (817)770-1534
Roy T.
01/2015
3.0
garage doors
  + -1 more
unknown
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
Response from Axis Overhead Door
[removed member name], Thank you very much for taking the time to leave us a review. We noticed that there is alot of room for improvement in our ratings you left. If it is not too much to ask, we would like to know what we can do to improve on those points in the future. We understand that your time is valuable and greatly appreciate this feedback. Everything that is sent to us is reviewed by our entire team for training. Rest assured that we address every single issue that is brought to us in review submissions. It is very important to us to know how our customers view us and what we can do to ensure each customer we visit has the desire to work with us in the future should you ever experience issues with your door or opener. Below you will find my personal contact information. Feel free to call, text or e-mail me at any time you wish. If, for any reason, I do not answer the phone when you call, leave a message and I will return it as soon as I wrap up with the customer I am assisting. Thank you again and I hope you have a great rest of your day. Carl Bellis Operations Manager Cell - (817)770-1534 E-mail - Axisohd@gmail.com
Dan Y.
12/2014
5.0
garage doors
  + -1 more
Very professional and knowledgeable.
Description of Work: Replaced the 10 rollers on the garage door
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Axis Overhead Door
[Member name removed], Thank you so very much for your kind words. We would like you to know that we understand your time is extremely valuable and we are very grateful that you spent time providing feedback for us. Rest assure that if you ever need us again, we are more than happy to provide quick and efficient service for you. If you see or hear something that looks or sounds out of place on your door, keep in mind that we do not charge a trip fee. It is best to call immediately should you experience a problem so we can dispatch a tech to you before the issue becomes more serious. Below you will find my personal cell phone number so you can reach me directly. Feel free to call or text with any concerns you may have. Don't worry about the time of day or the severity of the issue. We are here to make sure that you feel comfortable knowing that you have your very own tech that will assist you quickly and friendly, any and every time you need it. Carl Bellis Operations Manager Cell - (817)770-1534
Mary D.
12/2014
5.0
garage doors
  + -1 more
Went very well. Very professional and did a great job. Would use them again.
Description of Work: Replaced the rollers and did a service call and reset my password and gave me some advice.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Angela K.
12/2014
5.0
garage doors
  + -1 more
They came very quickly. They were here the same week and I was very happy with their work.
Description of Work: They looked at my garage door and suggested that it was the rollers I needed, note the opener. I explained the trouble I had with the opener and they explained that it was actually working normally, that made me feel better about the opener I had.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Carlos M.
12/2014
5.0
garage doors
  + -1 more
It went him fine. We talked about the door and what needed to be done. I'd rate him as excellent and would use him again.
Description of Work: I bought a Big Deal for $99 Garage Door Tune-Up Package with Roller Replacement or Keyless Entry-Pad.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
JOHN I.
12/2014
5.0
garage doors
  + -1 more
Went well
Description of Work: Replaced faulty springs, changed keypad, programmed car garage openers
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Victoria A.
11/2014
5.0
garage doors
  + -1 more
They came out and said it wasn't the roller it was a whole different part that was needed to be fixed. Therefor, we were not in need of the coupon offer. They guided us into the right direction on what needed to be done. They were very nice about everything , I really appreciated that and their honesty.
Description of Work: I had purchased a Big Deal for $99 Garage Door Tune-Up Package with Roller Replacement or Keyless Entry-Pad
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
bryan L.
11/2014
5.0
garage doors
  + -1 more
I rent a house in San Antonio but live in Utah. Because of this, I have been taken advantage of many times in the past. I called Axis with the expectation of being let down. NOT THE CASE. I was expecting to have to replace the door, and I was prepared to do so but Carl recommended against it. I talked to him on the phone for over an hour (I am sorry Carl) trying to figure out what the damage was. He was patient with me and answered all of my questions. After all of my options were laid out, I was shocked to hear him recommend the least expensive of them. I felt like he cared about my business. For this, I will recommend them to anyone who asks. It's a shame they are not located in Utah. I would love to find someone here as dependable. Thank you Axis!
Description of Work: They put wheels on my door and the counterbalance bearings. They also did a tune-up.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$148
nickki R.
10/2014
5.0
garage doors
  + -1 more
The technician was on time, which was my main concern as I have a very tight schedule. Very professional and did not talk over my head. he made sure to answer all of my questions and cleaned up after he was done. Price was very reasonable and would definitely use them in the future.
Description of Work: replaced torsion spring and did tune up on large 2 car garage door
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$188

    Contact information

    6603 Park Place Dr Ste 101, Richland hills, TX 76118

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Garage Doors

    FAQ

    Axis Overhead Door is currently rated 4.9 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    Axis Overhead Door accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Axis Overhead Door offers free project estimates.
    Yes, Axis Overhead Door offers eco-friendly accreditations.
    No, Axis Overhead Door does not offer a senior discount.
    No, Axis Overhead Door does not offer emergency services.
    Yes, Axis Overhead Door offers warranties.
    Axis Overhead Door offers the following services: Garage Doors, Garage door opener repairs, new garage door installation, seasonal tune-up, minor adjustments, and roller replacements
    Call for any specific questions. We look forward to answer all of your questions.

    Contact information

    6603 Park Place Dr Ste 101, Richland hills, TX 76118

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM