Great, work better than I expected, Brenda from Frisco
Description of Work: Yes, excellent
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Kimberley B.
02/2021
3.0
chimney sweep
+ -1 more
we needed our chimney cleaned
Description of Work: It was more than expected. We thought we were going to get the chimney cleaned for $99. They never mentioned that it would be more or that it could be a deep clean fee until the guy got here and inspected it. That information would have been helpful as we have never had a chimney before and didn’t know what to expect. The guy did a great job and even gave us a quote on some other work. I just wish we had known that it could potentially cost 400% more for a deep clean.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Lynn H.
11/2019
1.0
chimney sweep
+ -1 more
It was an awful experience. Steven did the work, however, he spent most of his time trying to up-sell me additional services. I appreciate being told when I need repairs but he lied about the need to seal the space between my chimney and roof (for $700!). I know because I had this repair done several months ago. I said no because I couldn't afford such a high price. He offered to drop it to $500. He asked me to throw away some broken glass that was in his work bag. He said it was from his last job. I threw it away. He asked me if I live alone (red flag for women!). He said my fireplace has cracks in the mortar and it would be very dangerous because a fire could ignite the insulation behind the fireplace. There are no cracks. Just another lie to try to get more money. When he left, he dumped a large pile of broken glass on my driveway and sidewalk. It was similar to the shards of glass he asked me to throw away. Never use this company!!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Sweep
FAQ
United Home Services is currently rated 3 overall out of 5.
No, United Home Services does not offer free project estimates.
No, United Home Services does not offer eco-friendly accreditations.
No, United Home Services does not offer a senior discount.
No, United Home Services does not offer emergency services.
No, United Home Services does not offer warranties.