TCS Plumbing

My tenant had the wax seal break on the toilet and it leaked down onto the person who lived below her. TCS showed up at 12:51 and went inside and fixed the repair. I got the bill later and they charged me for being there an hour and a half when the tenant said they were only in the home for 45 minutes - to 1 hour. I don’t know if they charged me for him sitting in the car writing up the ticket or what, I would never use them again.

I am so glad I called TCS to fix a gas leak. The job was done as fast as possible and done so very well. Amber was beyond patient with this nervous, stressed-out homeowner. So kind. She is a prize. It's also wonderful to deal with a company that answers the phone. This is a huge, huge plus. Ryan and Gabriel were so professional and knowledgeable. Ryan made sure to explain everything happening step by step. That was greatly appreciated. Both men were also patient and understanding with all my concerns. They did a great job and were so very pleasant to deal with. I hope to never have another gas leak but I will know who to call. I know there will be other plumbing needs from time to time so I will also know who to call for those. I have used another couple of plumbing companies that I like and who are very good, but TCS has won me over. Two big reasons are the ease of contacting their company and the speed of response.

Overall TCS Plumbing did finish the job well. I believe that they do use too many workers to complete the job. I also felt that they did some unnecessary testing. Their response time was great, but I was a little disappointed that they did not value my property a little better. The workers mixed cement and left some on my lawn that inadvertently killed my grass. The quality of work was good though.

Their prices were great, they were honest. When they said that something they had was too expensive, they were honest about telling me to find it somewhere else.

PUNCTUAL, POLITE, TOOK OFF SHOES WITHOUT ME ASKING WHEN THEY SAW I HAVE WHITE FLOORS; LEFT EVERYTHING CLEAN; HAVE A MINIMUM CHARGE OF ONE HOUR AND MY WORK TOOK ABOUT 20 MINUTES

VERY PROFESSIONAL AND COURTEOUS. WORK COMPLETED IN A TIMELY FASHION. BATHROOMS WERE CLEAN WITH NO MESS OR MATERIALS LEFT BEHIND AFTER COMPLETION OF PROJECT.