It took 3 calls over a one month period to get him out to the house. After looking at the problem he said he could not fix it due to a parts shortage in this area and that he would get back to me when the part was available. After a month, I gave up and had another plumber do the job. Randy is a nice guy and has done good work in the past but he really let me down this time.
Description of Work: Repair leaking faucet on outside of house
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
3.0
Thomas D.
05/2017
5.0
plumbing
 + -1 more
Exteremely well
Description of Work: Water Heater Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Patricia H.
11/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: I had a toilet that was running all the time. I called and he came out immediately. He rebuilt the toilet and I've had no more problems. Very satisfied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Patricia M.
01/2015
5.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Denise M.
06/2014
5.0
plumbing
 + -1 more
Randy returned our initial call promptly, told us he could rearrange some other work so that he could respond the same day, and quoted us a price (I told him the size and type of water heater that was being replaced). The leaky water heater was in the garage so there was no damage in side the house and we had already cleaned up the water that leaked. Randy was on time, did the work, was fun to talk to in the process and did a very professional job. Randy has got to be one of the neatest / cleanest plumbers around -- far more so than other plumbers we've seen in the past.
Description of Work: Replaced a leaking gas hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Thomas D.
04/2014
5.0
plumbing
 + -1 more
Randy Lynn, the owner, has always been thoroughly professional in his demeanor and performance and extremely fair and honest in his pricing. He is my first choice for plumbing services of the type that he performs.
Description of Work: Installed an oversize sink and disposal in my kitchen. In the past he has repaired a plumbing leak serviving my front yard and one servicing my back yard. In addition he has installed a bathroom sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Debbie J.
01/2014
5.0
plumbing
 + -1 more
Randy was very responsive to my call for service and did a fantastic job of repairing the problems.
Description of Work: Repaired leaks in a bathtub and 2 toilets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen S.
05/2013
5.0
plumbing
 + -1 more
Very happy customer!!!
Description of Work: My kitchen sink had clogged up as well as my washing machine. Turned out that the clean-out (kitchen) needed to be "roto-rootered" as it was full of "gunk". I have never had to have this done since I purchased the house in December 2000. I've used Randy for other services including: installation of new kitchen faucet & garbage disposal; replacement of outside faucet; and replacement of hot water heater. I've been real happy with Preston Road Plumbing and highly recommend Randy. He's prompt, courteous, and knows his plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Kay M.
06/2012
5.0
plumbing
 + -1 more
The job went perfectly. What I appreciated the most is that he told me what NOT to spend money on now in regard to the tile and floor because I will be remodeling. He also told to be sure to tell the contractor to remove all flooring up to the pipe, not the flange, when the floor comes up. He will come back then to reinstall, which will be worth it. He's professional, answers questions, and does the job right.
Description of Work: Randy installed two toilets for me. The bathrooms aren't remodeled yet but I couldn't wait until then to replace the old peach and powder blue 1957 toilets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Tim K.
10/2011
5.0
plumbing
 + -1 more
Great service, prompt, courteous and always cleans up before he leaves.
Description of Work: Randy replaced tub faucet parts, fixed faucet leak and repaired outside faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Camille S.
05/2011
5.0
plumbing
 + -1 more
Every job we have had done by Preston Road Plumbing has been done to our extreme satisfaction. We trust them and will be happy to answer any questions a potential customer may have.
Description of Work: We have just joined Angie's List and this was the first service company that I wanted to be sure and comment on. We have used Preston Road Plumbing for at least 15-20 years - on our own home, our parents' home, as well as three rental properties. I cannot make enough positive statements about this company. They have resolved large plumbing issues, as well as small, in a responsive and quality manner. The price has always been very fair, and the work done as agreed upon and in the time required. I would always recommend Preston Road Plumbing - and ALWAYS do whenever anyone asked me "who do you use?".
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$117
kay B.
03/2011
5.0
plumbing
 + -1 more
They do excellent work.
Description of Work: I have used them for about 15 years.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Sewer Cleaning,
Water Heaters
FAQ
PRESTON ROAD PLUMBING is currently rated 5 overall out of 5.
Sunday: 7:30 AM - 6:00 PM
Monday: 7:30 AM - 8:00 PM
Tuesday: 7:30 AM - 8:00 PM
Wednesday: 7:30 AM - 8:00 PM
Thursday: 7:30 AM - 8:00 PM
Friday: 7:30 AM - 8:00 PM
Saturday: 7:30 AM - 6:00 PM
PRESTON ROAD PLUMBING accepts the following forms of payment: Check,MasterCard,Visa
No, PRESTON ROAD PLUMBING does not offer free project estimates.
No, PRESTON ROAD PLUMBING does not offer eco-friendly accreditations.
No, PRESTON ROAD PLUMBING does not offer a senior discount.
No, PRESTON ROAD PLUMBING does not offer emergency services.
No, PRESTON ROAD PLUMBING does not offer warranties.
PRESTON ROAD PLUMBING offers the following services: Faucet, Comodes & Water Heater Repairs/Replacement. Water leaks and drain stoppages