Nerds To Go

Great work and best customer service. They did what they said they would do and would hire them again.

They had my PC for nearly a year. They kept promising to get back to me but never did. I finally started calling them every other day and on the rare occasion, they answered they said the owner would return my call. He ignored at least 20 messages and I finally called Nerds to Go corporate and they made the owner call me. The owner informed me that all store employees had been fired and that he did not know where my laptop was. The owner agreed to meet me at the store but did not show up. After another call to NTG corporate, he did meet me at the store. My computer was unable to be found and it was never returned to me.

VERY NICE GUY - HAD TO TAKE LPTOP IN BUT HAD IT BACK IN 2 DAYS WORKING GREAT

These guys are knowledgeable, thorough and professional. In a metroplex where good service is hard to come by (unless you have the latest computer/gaming system/whatever), these are the ones to call! Greatness is a plus!

Very professional.

This was a terrible experience. The product I left off to get repaired took 3 months. Phone calls and emails were not returned. The price of work and repairs was never communicated or discussed. Communication, customer service, and overall professionalism were the worst I can remember. In addition, the owner was not open to conversation and of no help. This was the Richardson location.

The franchise in Richardson was very quick to respond to my initial inquiry (I live in Colleyville). They picked up my desktop that day. I was told I be given an estimate before they repaired it. Six days later I called to see what was going on. It had been repaired without my ok. They delivered it back to me that day. I had to sign the authorization to repair to get it back. The $358.04 charge seemed high, but I wanted my desktop back. The owner operator who picked up and delivered, had lost my business card. When asked about a warranty for their work he said there was none (the authorization states clearly that there is a warranty). They replaced my networking card, my suggestion, as I was having connectivity issues. They tested it in there shop. I am still having connectivity issues, but I won't deal with them again.

They listened to my request and responded accordingly.

Expensive @ $150/hr for home visit! It took 2 visits to solve the printer/computer up grade.

The were fast and reasonably priced.

I would highly recommend Nerds To Go company to anyone who has issues with computer. Excellent customer service, very customer focused owner Jason and his employees. Trei was extremely professional. Good luck to you and big thanks from your customer . I know your number and will call you if any issues will arise in future. Gale and her mom Lina.

Very helpful and personable

No comment.

Trei could not have been more professional, intelligent, effective and gentlemanly. You guys are the best! Steve

Wanted to make sure I was satisfied.

Jason Dolson is a 5-Star computer guru.

Review by Ris R. in Desoto Tx Brad was amazing,he setup my security DVR for networking.Now I am able to view my cameras on the computer as well as my cell phone.All in less than 45 minutes.

Recommended replacing motherboard, memory, graphics card, & power supply. None of these resolved the issue with the computer freezing when playing games. Spent over $2,000 and days without a computer for nothing.

I was charged too much for what he accomplished I was very unhappy with the work and I would not recommend him

Great company

John Dunigan (JD) did an excellent job. He went over scope of work and cost, and even offered great solutions to some of my IT issues. Would definitely hire Mr. Dunigan again and will be making referrals to my friends.

They did a Great Job

He is great.

I was happy with the service!

He is the best and very nice!