Metroplex Glass

glass repair contractor

About us

Metroplex has been serving Dallas and surrounding areas since 2005 with quality home glass solutions. Our attention to detail sets us apart from the competition. It doesn't matter if the job is big or small, our expert technicians can repair, replace or install glass with unparalleled quality. Call us today and get the full attention you deserve as well as the most highest quality work done immediately!

Business highlights

20 years of trusted experience

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.7196 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
10%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.6
Showing 51-75 of 196 reviews

Jo-Anna C.
08/2019
5.0
They came out promptly to evaluate the job. Called when my window was ready and installed it timely and efficiently. They were a pleasure to deal with. I would definitely use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joanne C.
08/2019
5.0
Very responsive and fair pricing. Came out on weekend to measure broken window at no extra charge. Completed the project in less time than expected. Considerate of property and cleaned up when finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane G.
08/2019
5.0
They came out right away to notice the estimate and service was completed the same day. Very honest and caring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane C.
08/2019
5.0
Alex was very knowledgeable and pleasant to work with. My window was not a standard shape, and he created a pattern to be sure the window would fit properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$750

darrel g.
07/2019
5.0
Exceeded expectations

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carolyn E.
07/2019
5.0
It was great working with Alex. He was professional and knew what he was doing. He removed floor to ceiling mirrors in my dining room. He moved the furniture out so that there was no risk of damage. He let me know that he was running late which I greatly appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$390

darrel g.
07/2019
5.0
Smart and expert glass replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles S.
07/2019
5.0
Fast, Fair Pricing and Picked up their debris. Will use again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,100

Justin G.
07/2019
3.5
The Job: Replace Master Bath Mirror (109" by 37.5") The Cost: $405.00 Total Time: ~3 Hours (15 minutes for estimate, 2.75 hours for install) Firstly, the mirror looks great and Alex's prices was the winning bid from 3 other providers, so while there were some inconveniences and minor issues that hurts the personal rating I am providing of his service (detailed below), I would certainly recommend him to others. Again, I am conflicted giving 3 stars because I do believe Alex and his team are great, just was not able to meet my standards on this specific job. His communication and customer service were fantastic. The mirror in my master bath broke (fell and shattered) so it was a replacement job. Alex came over to measure and quoted me $360. He went out of his way to cut the larger broken pieces down to size to fix in a box for recycle. +1 A few days later we communicated and he setup time to install the mirror first thing Saturday morning. That morning he communicated he was running behind. Communication was helpful though there was minor inconvenience. -.5 When he arrived to install the mirror, they learned it was cut 4" shorter than. He promptly communicated that he would go get a new mirror (and most likely cut it) and be back shortly. He left his tools and returned about an hour later. -.5 A note about the price. A small bit of misunderstanding took place about the quote and actual price charged. While I was quoted $360, he charged $405. The difference was not really clear to me (though he did try to explain). I surmised this was due to 8.25% sales tax and 4.25% credit card transaction fee. A little transparency in the estimate process would be helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$405

ron k.
07/2019
5.0
Prompt polite effective friendly service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kirk L.
05/2019
5.0
Competent efficient service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mackie M.
05/2019
5.0
Alex is a five techno tan and business owner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David M.
05/2019
5.0
Alex was a pleasure to work with and he made the entire process very easy and also gave us a great price .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$135

Jared M.
04/2019
5.0
Working with Metroplex was easy and flexible. They answered all of my questions and got me exactly what I was asking for. We love our new shower glass and bathroom vanity mirror!! Quality, service and price all top notch! Highly recommend for any job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$900

Barb D.
03/2019
2.5
the man is nice but scared to death of pets. he said he can't touch animals because he has to be clean to pray. He didn't tell us that you need to let the goop dry. I was trying to clean the mirror as it looked like a mess when they left.

Rating CategoryRating out of 5
quality
3.0
value
2.5
responsiveness
3.0


Erika T.
03/2019
5.0
Alex, the owner, was great to work with! He came to measure our broken window on the same day we call. We ended up replacing the rest of our windows. They are reliable, use high quality glasses, and did an AMAZING job installing. I would highly recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,300

Kyle R.
03/2019
5.0
They worked with us around our schedule and finances. We had a very difficult job to do that other glass companies either couldn't or wouldn't do!! Very professional!! Alex knows his stuff and explained how when and why. Great service, proficient in their craft and ability. Thank you much!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,300

Robert L.
12/2018
5.0
Very professional. Excellent job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Oscar R.
12/2018
5.0
Alex measured the broken window one day and had the glass cut and installed the next day. Great service at a reasonable price, and he even picked up the broken glass and hauled it away. Fantastic service!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$221

Bob C.
09/2018
5.0
Alex was prompt, meticulous and through. It was a job well done at a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$420

Contact information

1705 East Collins Boulevard, Richardson, TX 75081

www.metroplexglass.com

Service hours

Monday:
10:00 AM - 11:00 AM
Tuesday:
10:00 AM - 11:00 AM
Wednesday:
10:00 AM - 11:00 AM
Thursday:
10:00 AM - 11:00 AM
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

glass repair contractor

FAQ

Monday: 10:00 AM - 11:00 AM

Tuesday: 10:00 AM - 11:00 AM

Wednesday: 10:00 AM - 11:00 AM

Thursday: 10:00 AM - 11:00 AM

Friday: Closed

Saturday: Closed

Sunday: Closed

Metroplex Glass accepts the following forms of payment: CreditCard
No, Metroplex Glass does not offer free project estimates.
No, Metroplex Glass does not offer eco-friendly accreditations.
No, Metroplex Glass does not offer a senior discount.
No, Metroplex Glass does not offer emergency services.
Yes, Metroplex Glass offers warranties.

Contact information

1705 East Collins Boulevard, Richardson, TX 75081

www.metroplexglass.com

Service hours

Monday:
10:00 AM - 11:00 AM
Tuesday:
10:00 AM - 11:00 AM
Wednesday:
10:00 AM - 11:00 AM
Thursday:
10:00 AM - 11:00 AM
Friday:
Closed
Saturday:
Closed
Sunday:
Closed