These guys are amazing! The Feb 2021 winter storm cracked my pump, filter and two valves. My normal service provider could not secure parts timely and kept raising the price of repairs, without having the parts in hand! After a month of waiting I reached out to a few other providers to see if anybody could help. Maui came through. He was actually in a pool store and found the parts I needed, remembered my query on Angi and called me to ask if I still needed them. That was very impressive! We worked out the price and he purchased the items and dropped them at my house the same day. Within a week he was here to install. Perfect installation, fair pricing and all around great team. I cannot be more pleased. Will definitely use these guys for all my servicing and repair needs.
Description of Work: Replaced pump and filter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Melanie M.
05/2021
2.0
pool cleaners
+ -1 more
At first, the service was good, but something changed a couple of months ago and I was continually having to call the owner to make a second trip to fix cloudiness, take care of algae, etc. He was also not consistent with the days of service and keeping me informed when he wasn't going to make the scheduled day. After two months of inconsistent/bad service, I had to cancel.
Description of Work: Pool service
Rating Category
Rating out of 5
Nathan M.
03/2021
5.0
pool cleaners
+ -1 more
Aduato was knowledgeable, easy to schedule with, and fixed the problem for us very quickly. If you're looking for pool service or repair I would recommend going with Maui Pool Services!
Description of Work: Heater repair
Rating Category
Rating out of 5
Yes, I recommend this pro
Beatriz M.
07/2019
5.0
pool cleaners
+ -1 more
Aduato and his team at Maui Pools were excellent- the pool work exceeded our expectations
Description of Work: Replastering
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Malini R.
04/2019
5.0
pool cleaners
+ -1 more
Great - professional and punctual. Prompt service.
Description of Work: Pool service
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John O.
04/2019
5.0
pool cleaners
+ -1 more
Aduato and Maui Pool Services were excellent from day 1! They can be counted upon to show up on scheduled days for weekly pool maintenance or if you have something come up requiring immediate attention.
Description of Work: Routine weekly pool maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Edan Y.
03/2019
5.0
pool cleaners
+ -1 more
Went great. Fixed all the problems very quickly and the price was very fair. Would most definitely hire again
Description of Work: Pool and spa work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nora G.
03/2019
5.0
pool cleaners
+ -1 more
Very satisfied by the service The technician knew his job well. I had Algiers issues but he was able to find the root cause. A defective part in the filter. He kept me informed every steps Sent pictures every time he visited the pool. Excellent professionals. A little expensive though, but great.
Description of Work: Pool clean up and repairs
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Stacy A.
03/2019
5.0
pool cleaners
+ -1 more
Great job, they came out quickly and attended to our needs to get the pool equipment unwinterized and running smoothly! Pool looks great! Thank you
Description of Work: Pool maintenance and electrical issue with equipment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Yvonne W.
03/2019
5.0
pool cleaners
+ -1 more
Very professional and always responsive to questions and concerns. Been using their sevice for 2 years now for weekly maintenance and repairs and very satisfied.
Description of Work: Filter cleaning and weekly maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dvonne W.
03/2019
1.0
pool cleaners
+ -1 more
This company is a joke. He wants to visit on his time. Sometimes dont even show up. Not professional at all. The company wanted to come every week during the winter season. This company is all about making money off of you. Be aware if he says something is broken.
Description of Work: Pool cleaning
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Angela J.
02/2019
5.0
pool cleaners
+ -1 more
We hired Adauto a couple of months ago and our pool hasn't looked this good in years. Our pool wasn't working quite right and our previous pool company ignored our requests to find the problems. Adauto took the time to investigate all potential causes and came up with several issues that had not been maintained by our previous pool company. He prioritized the needed repairs and has been going down the list taking care of them as we approve the repairs. If you are looking for pool maintenance and/or repair, call Adauto. He is very responsive, professional and does a great job. If I had realized what a drastic difference it would make I would have reached out to him a long time ago!
Description of Work: Pool Maintenance and repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JANE O.
01/2019
5.0
pool cleaners
+ -1 more
I used Adauto and Maui Pools for several years to repair and maintain my pool. His weekly pool service was phenomenal. The pool was always clean and clear and inviting to swim in. He was able to keep my old equipment running and was always available by phone to answer any questions. When I needed equipment replaced, he did an excellent job at a reasonable price.
Description of Work: Pool Maintenance and Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anthony M.
05/2018
2.0
pool cleaners
+ -1 more
Called on Monday and he said they would come out Thurs or Friday. I sent him pictures of the pump and motor. He text me and said they may come out sooner. When I didn't hear from them Thursday I text him and he texted me and said they were running late and would come on Friday. On Friday I texted him and asked if they were still coming. He said they wouldn't be able to make it. I said even if I called someone else, they wouldn't come out till Monday. I asked him to let me know if they would come on Monday. He said he would get back with me. I texted him Monday morning and did not get a reply. I cancelled. Seemed like a nice guy, but very poor service.
Description of Work: Pool Pump repair and filter cleaning
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
1.0
Rhonda K.
05/2018
5.0
pool cleaners
+ -1 more
CALL them first!! I had 2 other companies that told me nothing was wrong with my pool and 3 others tell me they were to busy, so when I called Maui I was almost in tears. He came out the next day (after trying to help me on the phone) and fixed my pool!!! It works again!!! He was so very nice in explaining how my pump works (which I never knew) and showed me so I could understand what the problem was and best of all.....he fixed it!!! We will now be using them for weekly service so I never have to deal with this again. THANK YOU SOOOO MUCH!!!
Description of Work: Repair my pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julie B.
10/2017
5.0
pool cleaners
+ -1 more
Adauto cleaned up our algae issue for a nominal fee, at which point we hired him to do our weekly pool cleaning. He has been cleaning our pool since July of 2016. We have been pleased with the work Adauto has done and the professionalism he continually shows.
Description of Work: I originally contacted Adauto at Maui Pool Service to see if he could resolve an algae issue that had appeared in our pool. I should note that for 20 years we had a pool service where the owner decided to retire. We tried 4 other pool services before we contacted Adauto, where all of them did not perform to the standards we expected. And the last pool guy we had created the algae issue and could not resolve it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Babette M.
06/2016
4.0
pool cleaners
+ -1 more
Details provided above. Do not recommend this pool company.
Description of Work: We contacted the provider by phone on June 10th to obtain a quote for weekly pool service and cleaning. They provided a quote on the phone that seemed reasonable and fair, but indicated they would need to come out on Monday (6/13) to confirm the price quoted. They indicated they would call 2 hours prior to coming out. No one called to come out or called to cancel, so no one showed up on the 13th. We called back on the 14th and left a message. They returned the call the same day, but decided they didn't want to service a pool in Garland (2 blocks from the Richardson, Garland border and referred us to 1st Rate Pools and Atlantic Pools. 1st rate pools doesn't even return calls and Atlantic pools said they do not service Garland, so not impressed with the list of referrals so far. I would prefer that a service provider have a full understanding of who they refer clients they are declining to.
Rating Category
Rating out of 5
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Michael or Terrie W.
04/2016
5.0
pool cleaners
+ -1 more
Adauto is everything you'd want from a pool service company. He personally answered my call (no phone service to take a message) and offered to come and check out my pool within a few days. We set up a time and he was very punctual and knowledgeable. We had a problem with our pool not filling up with enough water, so we had to manually fill it with a hose. We knew it had to do with our auto-fill and when he checked it, he said it was running ok and that it was up to me if I wanted to replace it - no pressure at all! So we decided to replace it since it would act up at times. Then he found a spring door in our unit that wasn't holding the water in our jacuzzi, so we had him fix that, as well as some worn out O-rings. These were contributing factors to our pool not retaining the water. He replaced everything on the spot, as he had the tools/supplies in his truck. What originally started out as me wanting a quote, turned out to him fixing it right then and there. You couldn't ask for better service! Also his pricing was fair. I've used 2 pool services from Angie's list and have not been happy with them. So Maui Pool Services was my third company to try, and my experience was great. I highly recommend this company to anyone needing any kind of service on their pool/jacuzzi.
Description of Work: Replaced the auto fill for the pool as well as some O-rings and a spring door in my system, to help control leakage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$214
SUZANNE F.
03/2016
5.0
pool cleaners
+ -1 more
PERFECTION! I hired him for weekly service based on his honesty, directness and professionalism. He did not know that I was watching as he placed my chaise lounges and planters back in the right places due to being out of kilter due to the line blow-out procedure. The company I was with had guys cleaning who were there for 15 minutes and gone, the best cleaning I had gotten was when the regular guy was on vacation and a sub was in. I TRUST this company, I TRUST Adauto who is the company owner. Maui may not be the biggest pool service in Dallas but they are trustworthy...I celebrate them and am thrilled to have them as my service provider!
Description of Work: Adauto responded immediately to my phone call about regular pool service, he came to give me an estimate the same day. I had recently stopped service with the company I had been using and needed some serious spring cleaning! Not only did he diagnose problems with my system but said the lines were terribly clogged and needed to be blown out. My former pool company had provided this same service 7 months before with no luck, he said that he had a source who would come by to provide the service and if it did not work, they would not charge me! They arrived the next day and got the job done! Adauto then thoroughly explained what had been done, talking me through his recommendations for a cleaner pool: new baskets, a better tail to the Polaris and then he cleaned this crazy 70's pool to perfection!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$336
ALAN M.
03/2016
5.0
pool cleaners
+ -1 more
The owner is very nice and attentive to your needs. I will use this service again. He services many pools in Canyon Creek. The cost was less than I expected and the work was well done.
Description of Work: Replaced motor and housing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$975
Nadege A.
09/2015
5.0
pool cleaners
+ -1 more
We were very pleased with the service from Maui pool services. Three months ago, we had a black algae infestation and Maui pool was able to get rid of it immediately and permanently. I called and spoke to Adauto, the owner, who came out the following morning to assess the problem. He started a treatment plan immediately, and before my eyes, I saw the black algae start to disappear! The best part is that, 3 months later, the black algae has not returned, so the treatment was effective also throughout all the piping system. Neighbors with the same problem told me it took their pool company several days to treat the black algae problem, and it cost them more than me! On the side, Adauto also replaced worn out parts on the pool cleaner, skimmer baskets, and equipment caps. Adauto also gave us a lot of tips on how to maintain the pool ourselves and was not pushy, unlike other pool companies, to sign up for regular maintenance (we actually enjoy maintaining the pool ourselves?for now) or to replace unnecessary items. Adauto is trustworthy, knowledgeable, honest, was a pleasure to work with and I will definitely call him everytime we need help.
Description of Work: Eliminated black algae contamination, replaced cleaner parts, skimmer baskets, and equipment caps
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$490
Gabrielle S.
08/2015
5.0
pool cleaners
+ -1 more
Adauto is a great guy. Very trustworthy, quickly responds and gets out pool serviced or repaired. I like it that he will usually be able to make it out within the same day or next day if I have a repair. He does great work and makes sure all is done to satisfaction.
Description of Work: Installed a new smartphone assisted pool remote
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Matthew G.
08/2015
5.0
pool cleaners
+ -1 more
Adauto and Maui Pools is amazing! We have used Adauto exclusively for the past three years for our monthly pool service/maintenance as well as to conduct all repairs. He is always EXTREMELY responsive to any concerns or needs we have. He goes the extra mile to provide excellent customer service and charges fair prices. He does not try to sell you on products or services you don't need! I would HIGHLY recommend him!
Description of Work: Provides monthly maintenance service and conducts all equipment repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Andrea T.
08/2015
5.0
pool cleaners
+ -1 more
I highly recommend Adauto, I never have to worry about him showing up or doing the job right. He is reliable and trustworthy. He does not jump to oversell you on unnecessary repairs. He is highly knowledgeable about what he is doing goes above and beyond in explaining and showing you problems or how to work things. He is prompt with answering emails. Never have had a concern or had a thought of changing providers - great work!
Description of Work: I have used Maui for three years now for regular maintenance and repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Alessandro C.
06/2015
5.0
pool cleaners
+ -1 more
Adauto is amazing. Took his time and explained everything that was going on with my pool. He know what he is doing. I called 2 other companies and they where short with me, and still have not got back to me about fixing my problem. Adauto called me back same day and we scheduled an appointment. His prices are fair and I would definitely use him for all my future needs.
Description of Work: Came and took at why my system
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Service Categories
Pool and Spa Service
FAQ
Maui Pool Services LLC is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Maui Pool Services LLC accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, Maui Pool Services LLC does not offer free project estimates.
No, Maui Pool Services LLC does not offer eco-friendly accreditations.
No, Maui Pool Services LLC does not offer a senior discount.
No, Maui Pool Services LLC does not offer emergency services.
Yes, Maui Pool Services LLC offers warranties.
Maui Pool Services LLC offers the following services: Pool services including weekly pool cleaning, one time cleaning, filter cleaning and general repairs.