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LOWES

Appliance Sales and Installation, Doors, Hardware & Home Improvement Stores,

About us

STORE #2779.

Services we offer

APPLIANCES, WATER HEATERS, COMPACTORS & DISPOSERS, FLOOR CARE, AIR CONDITIONERS, BATH TUBS & SHOWERS, CABINETS & COUNTERTOPS, CEILING FANS, FAUCETS & FIXTURES, FLOORING, INTERIOR DOORS, HOME DÉCOR, LADDERS, LUMBER, MASONRY & PLUMBING, ELECTRICAL, FENCING, GUTTERS, DECKING & DOORS, OUTDOOR POWER EQUIPMENT, LIGHTING, PATIO FURNITURE, PAINT & STAIN, WINDOWS, PLAY EQUIPMENT & ACCESSORIES

Reviews

4.614 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.6
responsiveness
4.7
punctuality
4.6
Showing 1-14 of 14 reviews

Wandra J.
06/2016
1.0
buying services
  + -1 more
I had placed an order online for a stove top at Lowe's and they sent the wrong one to the store and it was suppose to be there in less than a week and so I waited another week and I could not get anyone to help me the experience was horrible that no on knew a thing about what was going on and so I finally cancelled the order and I went to try and see if they could get it again it was just I mean I have never moved to tears on a purchase and it went two weeks and I would go up to check to see what was going on and no one knew what was going on and so I told them that I could not ever buy anything from them again and so I ended up going to Home Depot and buy it so anyway the online purchase it started that way and then when it got to the store it was more of what the store and not with the customer service online she quickly credited my money back but when I went to the store to see if they could order it and it was just horrible I mean I can't even tell you I don't even want relive it but I just said I have to not do business I can not believe that you guys are in business to do this and it take five people to try to help and no one knows what the other one know make an update.
Description of Work: I used Lowe's for Buying Services.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Greg G.
07/2015
5.0
doors
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Valerie K.
02/2014
5.0
appliance sales
  + -1 more
They will tell you price and then tell you the products in the store. If I needed something I have contacted them and they have been responsive.
Description of Work: I brought large appliance from Lowes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

Connie B.
01/2014
5.0
handyman service, doors
  + 0 more
we have done business with Lowes in Burleson for many years, the work they do is professional, prices are reasonable, people who work in the store are nice and helpful. I recommend them to everyone.
Description of Work: dishwasher installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Randy M.
06/2013
5.0
appliance sales, home improvement stores
  + 0 more
I like Lowe's, besides, they're right around the corner. I like them better than Home Depot. It seems like when I go in they're like, "Can I help you?" The last time I went in there, I think, I had 5 things written on like a list of things to get and this guy he walked me all over the store, "Oh! here is this and here is this and here is this" then I said, "Oh! my personal Assistant, thank you" I thought that was wonderful, I felt really good. We had rats in the patio and they were coming in. We were trying to get them out. So we had this discussion of rat traps. It was one of those kind of things in that part of the store; treatments or whatever. We got a refrigerator from them but that was more than a couple of years ago. My husband bought a grill for Father's day. I said, "Go buy a grill and then you can make some nice things" He did, he went to Lowe's and he bought it. They had to get fork lift to get it off the top or something. He was in the store for more than an hour but it takes time and people don't have patience. But he did get it and he was so happy with it. He can put a pizza on it. So he loves it. He was happy that they had grills that he wanted. They have wonderful, it won't be salesmen, I can't think of what they would be called, but they're excellent. They're always there to help you and they know where everything is. Their prices are very good. I always go there first.
Description of Work: My husband and I have used Lowe's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Kay P.
05/2012
5.0
appliance sales
  + -1 more
It went well. They were very informative and professional. They were very kind. They delivered and installed the appliances for us.
Description of Work: We purchased a dishwasher and a freezer from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melissa D.
05/2012
5.0
appliance repair, appliance sales, home improvement stores
  + 1 more
I think they have great customer service. I really like shopping there. I have purchased appliances and had them do repairs for me in the past. They have salesmen who are always there.
Description of Work: I was there making a general purchase.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

DAVID T.
10/2011
4.0
doors
  + -1 more
Everything came out fine with that. They did not install the door and I had some other person do that for me. I was looking around because I knew the door that I wanted. So, I looked around for the places that sold the door. They happened to have the best price on the door that I wanted. It took a long time for the door to come in. I think that they had told me a certain date and it did not come in on that day which was the only disappointment that I had. I was expecting the door at a certain time and I had to wait longer. I don't know as it might have been the manufacturer who was at fault and it might not have been Lowe's at all.
Description of Work: I bought a door from Lowe's three or four months ago.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Robert H.
08/2010
5.0
doors, home improvement stores
  + 0 more
They were very helpful at this particular location. They gave me a senior discount. They had really good customer service. They answered my questions that I had about different products. It was a real positive shopping experience. I would certainly use them again in the future.
Description of Work: I got a door from Lowes. I also used them daily lately to get a little bit of everything, although I haven't gotten any appliances.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Barbara & John S.
06/2010
5.0
appliance repair, appliance sales, doors
  + 1 more
They were excellent. One of the nice things was that were so nice about them is that I could go to one place and they coordinated everything for me and gave me the right people for everything I wanted.
Description of Work: We used Lowes 3 months ago to remodel about 97% of our kitchen and they did diamond cabinets, hardwood flooring, replaced our appliance, re-did my walls and did ceiling molding and replaced my faucets and the countertops which was a cortez size and was really hard to deal with and he worked on it and made us happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60,000

KATHY A.
04/2010
5.0
doors, home improvement stores
  + 0 more
They were excellent. Everything about them was great. They were very, very knowledgeable about what they were doing. It was like watching gears of a machine run.
Description of Work: They changed the doors for the front and back entry. I wanted storm doors. They installed all four doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randy M.
06/2009
5.0
appliance sales
  + -1 more
The salesman was very knowledgeable about all the items he had on the sales floor. He helped us make a great decision on our dishwasher. We got it home and installed and it works wonderfully! We will continue to look at Lowe's for more of our household items.
Description of Work: I purchased my dishwasher from Lowe's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

dolores A.
11/2008
5.0
ceramic tile, floor cleaning, home improvement stores
  + 1 more
It went fine. The job took a little longer than anticipated. We had planned our in the middle of the project. This had been planned for some time.
Description of Work: They installed tile and hard wood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Nick K.
08/2008
5.0
appliance repair, appliance sales
  + 0 more
Very easy. The sales person got me set up and informed me of the free delivery/install option (Well, it is actually $79 but you send off for a Visa Gift Card through rebate). I also had heard of the 10% discount for opening up a Lowes credit card and he explained that he could hook me up with that if I came back during the weekend (because the promotion was not started yet). So, I did and it worked just fine.
Description of Work: Purchased a new refrigerator, had it installed and delivered and had an old one removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

    Contact information

    501 S PLANO RD, Richardson, TX 75081

    www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Doors,
    Hardware & Home Improvement Stores,
    Appliance Repair,
    Floor Cleaning and Waxing,
    Buying Services,
    Handyman Services,
    Ceramic Tile

    FAQ

    LOWES is currently rated 4.6 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 6:00 AM - 10:00 PM

    Tuesday: 6:00 AM - 10:00 PM

    Wednesday: 6:00 AM - 10:00 PM

    Thursday: 6:00 AM - 10:00 PM

    Friday: 6:00 AM - 10:00 PM

    Saturday: 6:00 AM - 10:00 PM

    No, LOWES does not offer free project estimates.
    No, LOWES does not offer eco-friendly accreditations.
    No, LOWES does not offer a senior discount.
    No, LOWES does not offer emergency services.
    No, LOWES does not offer warranties.
    LOWES offers the following services: APPLIANCES, WATER HEATERS, COMPACTORS & DISPOSERS, FLOOR CARE, AIR CONDITIONERS, BATH TUBS & SHOWERS, CABINETS & COUNTERTOPS, CEILING FANS, FAUCETS & FIXTURES, FLOORING, INTERIOR DOORS, HOME DÉCOR, LADDERS, LUMBER, MASONRY & PLUMBING, ELECTRICAL, FENCING, GUTTERS, DECKING & DOORS, OUTDOOR POWER EQUIPMENT, LIGHTING, PATIO FURNITURE, PAINT & STAIN, WINDOWS, PLAY EQUIPMENT & ACCESSORIES

    Contact information

    501 S PLANO RD, Richardson, TX 75081

    www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM