Integrity Pools

Swimming Pool Company

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

At Integrity Pools we are dedicated to being the industry leader in customer service, quality, integrity and dependability! We offer the following services: 1. Weekly Pool Maintenance and Equipment Repair 2. Pool Remodeling We welcome the opportunity to provide a free estimate for your pool renovation project.

Business highlights

15 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.7171 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 76-100 of 171 reviews

Doug O.
10/2022
5.0
James provided a clear description of the repairs needed and performed them in a timely manner. He also noticed the filter pressure was high so did a quick backwash, plus advised me on two other issues to keep an eye on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David c.
10/2022
5.0
James was courteous and prompt to my filter cleaning appt

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John R.
09/2022
5.0
James was very thorough and provided an overview of my system so that I will be able to watch for problems before they occur. I switched to Integrity this year and am very happy that I did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$175

Dawn L.
09/2022
5.0
James was extremely helpful and knowledgeable of what he was repairing. He was very patient and answered all my questions with all the details I needed to know so that my question was answered and understood. I would definetely recommend integrity pools and applaud James for his great customer service!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Linda W.
09/2022
5.0
I was gone for a week, and depended on Integrity pools, which means John T, keeping my pool beautiful. It is gorgeous! The chemicals are kept in balance and therefore the pool looks awesome all the time. Thank you John T and Integrity Pools

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Beth F.
09/2022
5.0
Ps I want Daven back next year

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Melissa M.
09/2022
5.0
Pool looks great.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

CAROLYN K.
09/2022
5.0
Jonah does a fine job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Laura E.
09/2022
5.0
Jonah Bennett maintains my pool weekly and the service he provides is nothing less than excellent. If able I would give him a 10 star ð   rating for services provided. I've had service through integrity for some time now and Jonah is the best tech I have dealt with and definitely the reason I have stayed with integrity pools. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laura E.
09/2022
5.0
Jonah Bennett maintains my pool weekly and the service he provides is nothing less than excellent. If able I would give him a 10 star ð   rating for services provided. I've had service through integrity for some time now and Jonah is the best tech I have dealt with and definitely the reason I have stayed with integrity pools. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eloiza D.
09/2022
5.0
Weâ ve never seen our pool so clean! And Courtney was awesome through the process! Thank you for your wonderful service! Definitely recommending to friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael D.
08/2022
5.0
Quality of work is excellent as is communication before and after.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brentt S.
08/2022
4.5
Chris takes care of my pool like it's his own. Every week every time, every thing is done with quality and consistency. My pool never looked this good with my previous provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary L.
07/2022
4.5
Pool looks great! Very good work and weâ  re reliable on when they said they would be here.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Laine T.
07/2022
5.0
We have used Integrity Pools for weekly pool maintenance as well as repairs since 2018-19. Katie in cleaning is amazingâ ¦ responsive, thorough , and personable! She is our go to for any services needed and she checks in proactively. Terry in repairs is extremely knowledgeable about pool systems. He for as above by asking questions about how we use our pool and checks everything. We appreciate the fair pricing on maintenance and repairs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steven R.
07/2022
5.0
We have always liked this company and we're happy with the service. They recently went thru a period of changing technicians due to people leaving. Finally this week, Joshua Boyett called us on Thursday to say he was our new technician. He thoroughly brushed the pool and balanced our pool water. He documented what he did on paper for my partner to see when he returned from work. Joshua was thoughtful and courteous and we are very pleased that he was assigned to us. Especially given the price increase we were notified of today.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary S.
07/2022
5.0
After being disappointed with two pool service companies, we switched to Integrity Pools. Our service tech, Terrance, has been outstanding in keeping the chemicals in our pool at the proper levels at all times as well as clean!! He is very professional and always takes the time to answer questions I might have. He is a joy to work with!! In addition, the staff at Integrity Pools has been wonderful to work with too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leslie M.
06/2022
5.0
I’ve tried several different pool cleaning services over the past 9 years, and each one was worse than the last. I hired Integrity Pools a couple of months ago, and finally I’m beyond thrilled!! Lorenzo, my pool tech, is the main reason for this. The first time he was here, not only did he take the time to learn about my new pool filter and how I wanted the system to be cared for, (the exact opposite of all the others,) but he even spent a little extra time getting to know me and my dogs. Personally, he’s extraordinary, and professionally, he’s by far the most outstanding pool tech I’ve had in 9 years! He even offered to scrape off calcium deposits under my waterfalls in his spare time! That’s truly above and beyond. I’m extremely happy with Integrity Pools, and the fact that their prices are lower than most others in the area is a huge bonus. My pool has never looked better!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Mercedes P.
05/2022
5.0
The INTEGRETY Pools stands on their Name as The company are very reliable as I have experience that if their Service Tech failed to perform their services not to par , they always send another to perform the Right job or repairs as I had experience both on Repairs & Service. I had Observed yesterday 5/23/2022 how Shawn trained the new Hired Service tech & He made sure that He was performing the correct Service according to my plan . Thank You INTEGRETY Pool Service especially to Shawn . I was grateful my pool looks sparkling â ¨ today ð ð Mercedes Pineda 215-562-7704

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim K.
05/2022
5.0
Our pool was in terrible condition and Integrity Pools quickly fixed the problems and cleaned the pool water. Brandon C. work was above expectations with professionalism rarely seen these days. This guy is really great and my pool is up and going properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Patty M.
05/2022
4.0
Julio has really worked hard to understand what works best for my pool. I believe heâ  s come along way and I appreciate him working with me

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Steven T.
04/2022
5.0
Daven is our pool cleaner. For a little over a month! We are pleased with his weekly service and his friendly attitude. We are very satisfied

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael H.
03/2022
5.0
I used Integrity to perform a pool renovation, and everything went very smoothly from start to finish. Even when an issue came up they were quick to resolve the problem. The entire process was very organized and I always new what was going to happen and when. I also had them maintain my pool for awhile to ensure my water chemicals stayed correct. Again that activity was performed as advertised and the pool looks great. I will use Integrity in the future if I need additional assistance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$31,000

Dania T.
02/2022
5.0
I am so pleased with the experience I had today with Nathan. He was very polite, knowledgeable and displayed the upmost professionalism when explaining everything to me. As a new homeowner (and pool owner), I had no idea what to expect. Thank goodness for Nathan! I will only use Integrity Pools!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John V.
02/2022
5.0
Anthony Taylor and Uriel just installed a new pool pump and the guys rock. I would only recommend Integity pool service for any work on your swimming pool, from weekly maintenance to any repairs. This company and the employees rock. Monica in repairs was so helpful as well, John V

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$2,700

Contact information

1263 North Plano Road, Richardson, TX 75081

www.integritypools.org

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

Swimming Pool Company

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Integrity Pools accepts the following forms of payment: CreditCard
Yes, Integrity Pools offers free project estimates.
No, Integrity Pools does not offer eco-friendly accreditations.
No, Integrity Pools does not offer a senior discount.
No, Integrity Pools does not offer emergency services.
Yes, Integrity Pools offers warranties.

Contact information

1263 North Plano Road, Richardson, TX 75081

www.integritypools.org

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed