Honest Install

Honest Install provides outstanding customer service and utilizes highly professional and competent technicians to perform their work. We've used them for relatively simple tasks to moderately challenging tasks - and each experience is the same. Thanks to their service and the quality of their work, I personally wouldn't use anyone else in the Metroplex to install A/V equipment.

Honest installed LCR in-wall speakers and mounted my TV to the wall. They were outstanding. Very clean, professional, and nice guys. Would recommend them to anyone. A little on the pricey side, but you do get what you pay for. A+

Mike and Eric were knowledgeable on the operation of the Onkyo receiver and the use of the zone 2 feature to control our speakers both inside and out. They walked me through the controller procedures to get the best use of the equipment and left us with a detailed worksheet to refresh our memory in the future as we do not use all of these features everyday. Should I experience any problems in the future I will call Honest Install and will recommend them to our friends and neighbors.

Fares and Eric got everything done in an hour or so - it looks great, they cleaned up after themselves so there was no mess. We are super happy with the way it looks. If we decide to do something cool with the speakers later, we will definitely call them back.

I have updated this rating to a B because after talking with Honest Install about my concerns for their work on my tv cabinet, they have now fully repaired the cabinet. They replaced it with one built of pressure treated wood and reinstalled it at no cost. I really appreciate them taking the time to listen to my concerns about how this was done and responding accordingly. Below are my original notes on what occured. I would still use them again, they are professional and do good work. First, this review only applies to the outdoor portion of the work that was completed. I had approximately $3,500 worth of work done total. All the indoor services were also reviewed and at a high grade. However, the outdoor cabinet that was constructed is already falling apart. It has warping due to the weather and one of the doors was blown off from the wind (when the technician said he would return to put in stronger door secures, but never followed up again on it). I was originally quoted a weather resistant custom cabinet, however it has only been 8 months and there is warping all over the cabinet. When I went back to them to get it fixed or rectified, they quoted me another $800 (estimate from them with a supposed 10% discount) on repairing it with pressure treated wood. However, I was originally quoted that it would be constructed with pressure treated wood. I don't think I should have to pay for a complete cabinet to be remade when it was not made correctly the first time and the door is now ripped off from the cabinet because the tech never followed up. My neighbor has the exact type of cabinet that is exposed to the same elements and has had no similar problems. If they could not make this type of cabinet or if it was not in their experience level then they should not have quoted it to me in the first place.

WOW! These gentlemen were true professionals! They were on time, courteous, thorough, clean, and totally competent. They completed the work in a timely manner and when I called the next day with a question they promptly called me back and walked me through the problem! Service extraordinaire!

The installers, Drew and James arrived in the time frame agreed upon. When they first arrived they asked me exactly what I wanted done. The first thing they did was lay out a floor covering. As they started each step of the installation, they would explain what they were doing. They were very quiet and efficient. Drew and I discussed music while they worked. Everywhere they made a mess, they instantly cleaned and vacumed the area. And, although the job took about 4 hours, they seemed to pass without much intrusion. after they hung the TV, Drew and I decided we didn't like the way the cords/power strip could be seen from the side of the television. So, I ran up to Fryes and got a special power strip with the plug in on the sides. They took the TV down and plugged it in and it was perfect. He even took my suggestion that they should carry those with them on the truck. When they were done, no wires or cords showed! They even mounted the soundbar to the wall under the TV! It looks awesome!! I would use them again in a heartbeat and even recommended them to my family and friends. Thanks Drew and James ! Great Job!

Had 2 appointments with john. When I initially made the appt I explained that we had not moved into house yet so would be traveling there to meet him. He made appt for btwn 9:30 and 10:30. I made the appt about a week and a half in advance because we were traveling. At 10:20 the day of the appt he still had not shown up nor called. Called to get an update and spoke to Brian. He said he would call john. Got call from john and he said he would not be there for another hour. Did I mention that we were sitting in an empty house waiting on him? Did he not know before 10:30 that he was going to be late? Explained again that we were sitting and waiting on just him. He apologized and made appt for next morning. Upon explaining AGAIN that we were not living there and going out just to meet him, could he please make it closer to 9:30. John said no problem and that he had no appts before me so it should not be an issue. Well guess what. Same thing. Call at 10:20 and he answers saying he was just about to call. Hmmmm .. Then says he will be there in 15 minutes. I am not a mathematician but I believe that is still outside the window he said he would have no problem meeting. Told him again we were sitting here waiting on just him. He apologized again. But after waiting 2 hours I will go somewhere else. Past experience tells me this is an indication of things to come. Told him not to bother coming

Great! It was quick and easy they mounted the tv to the wall

They quoted 1500 on the high end which included a shelf for the center speaker and wall bracket for the TV both of with weren't used and ended still ended up being 1650.00. Original mount/bracket for 65 inch TV was put on wall in wrong position. They took it down and reset it but never offered to fill in the holes from the bad first mount. Lan cables needed to be redone after their first visit. He split the lan cable like a telephone cable and ended up with packet collisions so bad internet was basically non existent. They make hubs and switches for a reason. You can't cut into and split a lan cable like a telephone cable...facepalm. Rear speakers never came back working right so I have just shut them down until I can get someone else to come and take a look at why they aren't getting any sound. Not much else to say except I spent a long time deciding on whether I was going to do a write up of this company. Just not very happy and will not do business with them again.

It went awesome. Brion was on time for scheduled appointments, very knowledgable, gave the right advice and provided me with a great quote. I was able to choose what I wanted done and what could be avoided. Overall great experience

Mike and Chris were great to work with. Mike was the lead technician and he obviously knew what he was doing. While the money spent was small, they definitely made my day. They made my room feel like my man cave again! An added bonus was that unlike others who have done work for me before, they did not try to upsell me on items that I probably did not need. I now know that Honest Install will handle all of my technical needs.

Wonderful experience with Honest Install! Technicians, Dru and Thomas, were an absolute delight to work with. They attached a DirecTV Genie to the back of a television on our master bath vanity and cleaned up all of its cumbersome wiring, installed a wireless head set to a television in our exercise room, and diagnosed and replaced a defective cable (newly installed by DirecTV a week earlier) on a television in our game room. They were quick, efficient, and very knowledgeable. I highly recommend Honest Install.

I contacted Honest Install about upgrades to my sound system and wiring in the house. Brian came out to see what I wanted done and sent a bid for the work. He gave the techs the info needed and they purchased the necessary wiring and equipment and came and installed everything we needed. They explained what they were doing and did an excellent job. I won't hesitate to use them again.

We are relatively new to the Frisco area. We have been looking for a service company to assist us with our home entertainment. We just needed the basic set up in our living room. After doing some research on Angie's list I was able to find Honest Install. All their reviews showed that this organization went well beyond he norm to take care of their clients. It was no surprise from the initial call and consultation we were with the right company. After sending in come pictures on the potential location of our TV Brion walked me through the process. He could have taken guided me to a more expensive alternative but instead he said we can manage this set up in an affordable manner. A few days later Michael and David showed up for the installation. From the beginning they were very professional and jumped to the task in a quick manner. Even though our installation was a " normal or simple" installation they took the time to explain what they were doing throughout the process. They both also went the extra step to clean up during the installation and assisted with wire management that made our system look sleek and professional. When we get our other rooms set up I will request that both of these gentlemen come back. We are very pleased with the service and glad that Honest Install was able to help us. It took us a long time to find them but we plan us Honest Install for all our home automation.

Service arrived ahead of schedule. Always assuring what we he was doing matched our wishes.

Fares and Drew arrived on time and were very professional. During the install, they presented a couple of options that meant less need for cutting in the wall and in the bookcase next to my fireplace. Both take pride in their work and had all their tools and equipment laid out on padding/covering which protected my carpet/floors and also allowed for a quick cleanup. I would definitely recommend the company for future A/V jobs.

We had a great experience working with Honest Install. They did our family room, it was such beautiful clean work. We are so impressed with the technician (Dru Allen) and the whole Honest Install crew. Very professional, highly experienced and it so was pleasant to work with them. We loved their work and now we are planning for our next project (Media) with Honest Install. Great job!! Thanks to Honest Install (Dru Allen & team) :)

These guys were amazing, best we've ever had. They were so professional it gives me hope for future needs.

Mike & Dave from Honest Install contacted us to let us know when they would arrive exactly what we had scheduled. They did a great job settting up very professional and friendly, they made sure we knew everything we needed to know they also wrote down instructions to handle the new tv and dvd player remotes etc., they even took the time to let us try everything out to make sure it worked also gave us great information what we needed to do that we had not thought of. I would highly recommend Honest Install.

Very happy with the job. Estimate was right on target with the actual work. Very nice people to work with. They were late for the estimate but I guess that happens on metroplex. They do Sat work at no addition charge which is awesome. They called when they were on there way and were right on time. Cleaned up where they were working and did a great job.

They were fabulous. It was great working with Chris Manouel, Mike, Daniel and Drew Allen. They were all very professional, cooperative and responsive. They also managed to install new dining room ceiling speakers without damaging any drywall. They weren't sure they would succeed and warned me of possible holes they'd have to make. They didn't make a single one. The sconces they installed in my family room were also perfectly done and to code. Some time ago they also did work in my daughter's house. The job was very small but they were meticulous then as well. They recently did more work for her and she's thrilled. You won't regret hiring them. We highly recommend this group. A++

They were very professional from the beginning of the process to the end. They perfectly mounted my TVs on the wall and were extremely courteous while they were in m house. I will definitely use them in the future and I will recommend them to my friends and family.

Our building requires any installer to provide a certificate of insurance and geeksquad refused to do so. Honest Install was ready to do it. They also beat Best Buy's advertised price for the TV and the install was cheaper. Great decision to go with Honest Install!

They were extremely professional, but I have to admit I had my guard up when they arrived to walk through the house and give me an estimate. My wife wanted to mount a TV over the fireplace. They talked her out of it because they said the angle was too extreme from the couch and it would be uncomfortable to watch. It would have been easy for them to take that expensive install, but it showed real integrity for them to pass up a sale we would have regretted later. The install team came about a week later. They were professional, skilled, kept the house clean, and the final price matched the estimate. Honest install is not the cheapest out there, but it's worth it to me to have things done right. I plan to use them again later this year.