Coxco General Contractors Inc

We had the ceiling collapse during a rain storm in one of the bedrooms. Seems we had a leak in the roof that we were unaware of. John Cox came out personally to give us a quote. His professionalism and candor swayed us towards using his company immediately (even though we did check with 2 other companies). His quote was fair and he assured us that he would fight the insurance company (who came in and inspected and estimated less then $2600 dollars in damage even though we knew it was much more) His employees were prompt and professional and did superior work. I would highly recommend this company to anyone.

John Cox and the various crews who completed the job were a pleasure to work with. We initially planned to do only our kitchen and master bath, but we kept adding to the project, and it still got done in time before our company arrived. The planning process took some patience on John's part until we made our final selections, but his experience and suggestions were invaluable and we ended up with a much nicer kitchen and bath because of those. The crews were timely, professional and courteous. We appreciated that fact that the project ran on time, and any post-project details were handled quickly and efficiently. We are very pleased with the much-needed improvements to our home, and would definitely consider using Coxco again.

Coxco handled all the details of replacing our old, hail damaged roof, which included meeting personally with the insurance company during the inspection, walking us through the cumbersome insurance process, installing and completing the roof in a timely manner, having new gutters installed and some screens replaced, and then coming back quickly to take care of a few post-installation details we wanted handled. We basically paid for only the deductible and any extra items we wanted. John Cox kept us up to date with the status of the project, and the roofers were punctual and cleaned up all debris. Our new roof has survived several storms so far. We are very pleased and decided to use Coxco again for an interior remodeling project.

John Cox from COXCO Contractors met with me at my house and we walked and talked the entire project. John seemed very knowledgeable about the project on hand. Also gave me info of the whole project of what was expected of his company and also what to expect when project was complete.. Also talked about discounts from various response organizations, one being discount for Veterans. Me being a Veteran I really appreciated John telling me about this. We have a pool near the roof so COXCO put a tarp over the entire pool. Half way through the project it started to rain. COXCO was prepared and put tarps over entire roof during the rain John from COXCO was there everyday and that made me feel very comfortable. John keep me up to date on how the project was going.

We had water damage due to roof problems. We were told by our insurance agent to contact 3 people to come out and do an estimate. This company was one of the ones we called. we were told that they would be out on Tuesday and that they would call before they came out. I waited all day Tuesday the 19th for them to show or AT LEAST call and say they could not make it and would make it another day. They never did. We went with some else because the others that we called to come out and do an estimate set up a time, came out on time if not before. This company as of today has yet to call me and ask if they can come out and check the roof. I would not recommend them mainly for their lack of professionalism.

Took care of all roof problems and the area where the hole was - You can never tell it was there. Two young men worked half a day to complete the repairs. My only regret is I forgot to give them a tip. Job was done immediately and well. John Cox, the owner spent half an hour on my roof the previous Friday, took pictures, and then showed me visably exactly what needed to be done. This is the 2nd time I have used Coxco and they were ever bit as professional and efficient as they were the first time I used them to reroof a 10 x 20 wooden shed that had been damaged by a falling tree. If you are looking for a roofer, or general contractor for that matter, who you can FINALLY depend on, Coxco is your company. John Cox has been heading up Coxco for 30-years and the experience is obvious.

I made an appointment for Rich from Coxco to come to my home and give me an estimate for several projects, including a bathroom remodel and some carpentry work. On the day of the appointment, when Rich was 1/2 hour late, I called the office to make sure that I had the right date and time. The secretary told me that the time was correct but that Rich had been tied up at 2 previous appointments and would be late. She said that she would contact him to find out when he would be at my home. I asked her to have him call me just before he came so that I would know when he was coming. No one came that day or the next, nor did they call to let me know that no one was coming. It is now multiple days later with no call, email, voice mail, or any other contact. With such good Angies List ratings, I am disappointed. Sadly, we had additional projects, including a full kitchen remodel, but wanted to see how well Coxco did the smaller ones before proceeding with the larger ones. I will not be using Coxco. Update: The owner of the company contacted me the day after my first review. He apologized and explained what had happened, then he offered to come for the appointment himself. I really appreciate the way that the problem was handled.

We got three bids to get our roof replaced after the June 2012 storm. Coxco's bid was competitive; well below the highest and just a little above the lowest bid. We liked the Coxco salesman, who was knowledgeable and struck us as honest. Coxco worked directly with our insurance company. The initial estimate from our insurance company was low and our Coxco rep communicated with them until they came up quite a bit. We had never replaced a roof before and were unfamiliar with several specific places where the insurance company had missed the mark and also pointed out that we needed new gutters. We decided to wait until the intense summer heat was behind us to roof and Coxco was very flexible with us on a date. We had a very slight problem afterwards with a back porch issue and Coxco came right out to see the problem and promptly fixed it. We have a beautiful, quality roof. I would use Coxco again in a heartbeat!

John was very pushy and very insistent that we sign his contract the very first time we met him and he advised me that we did not need to compare him to any other roofers. He promised to do $750.00 discounted work which he has not yet been able to show he did any more than any other vendors offered to do After we signed his agreement, I had a very difficult time getting him to come back to my home to show me colors of shingle and instead wanted me to drive to his neighborhood to see a roof there instead of him bringing samples to my home. I later made a point to go to other roofing companies and ask what they would do. Out of two other roofers they all agreed to do the very same services and quality of materials for whatever the insruance would allow, Yet John Cox advised me that we would be getting a $750.00 discount . The claim started out at about $10,000.00 but John added up items and embellished his estimate of services to the point that the insurance adjustor showed me ways that John was adding in costs that were not according to industry standards. The adjuster felt Johns requests were very unorthodox ed and "greedy". The claim ended up costing $16,000. in the end after I became very leery and upset about this and John was trying to get my claim to add up to almost $20,000.00. during the process. I had to tell him that If my claim went up to $20,000 that I feared my insurance premiums would go up but he refuted this and continued to insist on charging my insurance $4000.00 fee for "profit and overhead". John wanted me to pay my deposit to him before he started the job and I had to insist that this was very odd and I would use someone else. So he relented and agreed to wait for his payment when the job was done. On the day of the job I warned him to make sure the workers did not puncture my freon pipe going to the air conditioner. He just told me that this "happens sometimes". Later that night my house got up to 86 degrees on a day it was 109 degrees, the air conditioning was no longer working. When I called him he did not even call me back but only texted me telling me he would have some one check this out - some man came out about 1 hr later who did not speak any English - so I had no idea what he did or said but he had to weld something in my attic that night - We finally got to bed at about 12:00midnight. This would have been avoidable had he listened to my warning. After the job I paid him my first insurance check plus my deductible and later he went out of town. When I received the final check from my insurance I called him to pay him the balance and then he later told me He was out of town. The following week when he finally came Back into town he called me demanding I pay him. - I told him that I was studying for an exam that night and he kept talking over my conversation very rudely, telling me that I was trying to put him off??? I advised him that I would get a final total from the insurance adjustor to compare to his total and then I would pay him. He kept talking over my conversation again. He has been very rude,pushy and wanted to make every penny that he could possibly get my insurance to pay . His poor service was the same all through this whole process -I am so glad it is done-- the quality seems to be good as far as the roof goes but I will sure dread if I have any warranty issues and need any service with him. I would not define this company as high integrity. Although the roof work turned out good - the customer service was far from excellent

I called Coxco to schedule an estimate on repairing my house. I described the problem and was looking forward to talking to Coxco after we agreed on a scheduled visit for an estimate and evaluation of the problem. The day of the appointment came and gone.... without a phone call to cancel, reschedule, or apologize for not showing up as we agreed. I know this was just an estimate but lack of response also shows lack of intent or courtesy... UPDATE: I was able to touch base with John the owner regarding my review. There seems to be some disconnect, but I appreciate John's personal phone call to resolve my concern. He was professional and sounded sincerely apologetic about the misunderstanding. He has offered to come out and conduct the estimate and evaluation of the original problem. I am impressed that he followed up and spoke with me personally.

Squirrels had chewed holes in my house siding near the peak and the edges. Coxco suggested hardie plank lap siding, which squirrels do not chew. The back peak of my house was replaced with hardie plank lap siding in compliance with my home owners association requirements. They also painted the siding after installation. Excellent job! I would hire them again. Prompt, courteous, and knowledgable company.

Coxco was extremely helpful and efficient in getting my house back in order. I had some water damage from a toilet line that burst which damaged my upstairs bedroom and downstairs master bath. Their staff was very professional and communicated with me at all times. They were also very transparent with any extra work that needed to get done. The work was done in a timely manner and staff kept my house clean and accommodated my schedule. I would not hesitate to recommend Coxco in the future and was very happy with their exceptional service!

We were very pleased with the work Coxco did replacing our hail damaged roof this summer. The work was done quickly, professionally and looks great. Staff is excellent! We will definitely use Coxco in the future and highly recommend.

Roof repair was done in a days time and interior drywall and painting at just five hours.

The work done, over all, was great. John Cox and his men contributed excellent advice and ideas, in the estimate phase and as the work went along. We couldn't be more pleased and will definitely use Coxco again on future projects.

After receiving numerous cost estimates from roofing companies, I happened to met John Cox (the owner of the company) and I was very impressed with him as a person. After learning that he was a roofing contractor, I asked him for an estimate. He was very detailed in his initial inspection of our roof and explained available options. After visiting with him, reviewing his web sites and reading reviews of other Angie?s List members, I entrusted our home to his care and I am very satisfied with the roof replacement. His crew was very professional and efficient. They were diligent about installing my requested upgrades, to my satisfaction. As the crew worked, they covered adjacent shrubs and turf areas with tarps. After the installation was completed, the crew carefully cleaned up all debris and used a magnet to sweep the shrub and turf areas for nails. CoxCo was competitively priced and in my opinion provided the highest probability of completing the job to my satisfaction. I closely monitored the work as it was in progress and will use CoxCo again, if needed.

Coxco came out with their cabinet makers, tiler, painters,etc. and talked extensively to us about what we wanted. Then they got to work. The cabinet maker was especially great working on a custom cabinet to my specifications. The painters worked to get the stain for the cabinet exactly like I wanted it. The tiler and painter worked to corrected some wall problems that we already had and the pocket door was put in and adjusted until it was just right. The result is a beautiful bathroom. Thanks, Coxco!

The whole experience was great. Did use Coxco again for a bathroom remodel and would recommend them to others.

Coxco is an excellent company. Mr. Cox himself came to our home for consultation prior to any services. He explained the different types of roofing and many ways that we could both protect and beautify our home. My husband and I were very impressed with his knowledge and thoroughness. The roofers that performed the job were punctual, very experienced, and respectful of my property. The finished product is beautiful! I would highly recommend Coxco!

Workers arrived as scheduled and work completed on time. There was an issue with back garage. Problem resolved quickly and to our satisfaction.

Coxco is the worst contracting company we have ever talked to. They get offended and upset when a client asks them to explain things so that we could understand it and makes statements that "they have never had clients to question them about costs and what they are doing." I would NEVER recommend Coxco to anyone that needed contracting work done. Coxco is, using their statement, not worth doing business with.

Started out good. Very good phone service, good personal interview with company representative. Roofers came and installed roof in 3 days. Problem was that they hit my air conditioning line near the roof and would not help pay for the damage. Very disappointing, very expensive. I had to pay to run another copper line outside of my bricks, very ugly. I also had to buy a new compressor since the old one ran all day without freon. (they hit the line earlyin the morning of day two).

They did a thorough inspection of our roof damage and explained exactly what they recommended and why. They provided an itemized estimate of the effort. They scheduled repairs for the next day and completed them the same day. I was please with their responsiveness, their service, and the quality of the work.

There was no supervision of subs. The project manager rarely showed up. I had to e-mail the owner at least once a day for issues. The painter, Jesse, was especially bad. He would show and leave or wouldn't show at all when he was supposed to, and he would show up when other subs were working and he would be in their way. He painted the master bathroom before it was demoed. We asked to have a few cracks fixed, but you can still see where they were. The shower in the master bath puddles in the corners, so we have to squeegee the floor. No one checked their work. The electrician put in a light where I couldn't open the cabinet door. The upstairs bath ceiling had to be redone several times. The tiler was a pleasure to work with and the custom cabinets are awesome. I felt like I was the general contractor on the job. I also didn't agree with their payment terms. They wanted 30% in 5 days, 30% in 10 days, 30% in 15 days and the remaining 10% when the job was finished. I went off the estimate and paid weekly as the work was performed. I took 2 months to complete.

I got a quote from John, we scheduled the work, it started, ran on time even with a few delays caused by complications with my house - the kind of discoveries that often happen with an old house on a project. we were still done by deadline, and the work was top quality. The company was completely trustworthy and true to its word about timing and process. I had some added complications because i was out of town much of the time and sometimes decisions had to be made remotely, and John Cox worked with me on all of that. It was a complete success.