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47 years of trusted experience
Emergency Services Offered
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Warranties
YesEmergency Services
YesReviews
4.121 Reviews
Showing 1-21 of 21 reviews
James W.
05/2016
lawn service
+ -1 moreunknown
Description of Work: Lawn service
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Yes, I recommend this pro
$35
Joshua G.
07/2015
lawn service, irrigation systems, lawn treatment
+ 1 moreMowing is rushed and sloppy. Crew has very little regard for ornamental plants. When we first became customers they outright killed a Boston Ivy plant I'd just gotten to grow on the house. The response was that I should buy little flags and put them on/around anything I didn't want mowed. We were never reimbursed for the plant, nor offered a replacement. This crew is VERY consistent in knocking off the sprinkler head closest to the front door and then randomly kicking it under one of the bushes. A++! Never sure what part of the day they were going to show up (and sometimes not even which day, in spite of being on a schedule) sometimes causing us to make a run to let the dog in from the backyard. One morning we were unable to leave for work because they'd pulled up across the bottom of the driveway for the mowing session. If there are any items left in the backyard (usually something the dog may have drug out) they were very careful to either mow over the top of said item or pick the item up up, mow the grass, then meticulously place the trash/detritus back where they found it. Magic! C'mon, if you're going to bother picking up the piece of chewed water hose, at least toss is on the porch or in a pile? I'd have happily paid a premium for just this little bit of effort, quite honestly. You have to manually email them and request a change to the monthly mow schedule in winter, otherwise they'll just keep coming out every other week and happily billing you to buzz the top off your non-growing grass. As half-a$$ed as the lawn crew tended to be, the lawn treatment guys on the other hand are above reproach. At first I didn't think it was worth the money for apparently ineffective lawn treatments but in comparing our yard to the ones of our neighbors I can definitely see the difference over time.
Description of Work: Bi-Weekly Mow & Weed Eat - Front & Back Yard (45+ fuel upcharge) Quarterly Lawn Treatment for Weeds (55 per treatment) We were customers for many many years.
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Julia S.
06/2015
lawn service
+ -1 moreunknown
Description of Work: They installed 3 new flower beds, re-mulched my entire property and they cut my grass weekly. They do an awesome job. Tom has enough people to come out for the job so it doesn't take a long time. They are very good to work with.
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Yes, I recommend this pro
Terri K.
06/2015
lawn service
+ -1 moreThey were very expensive, as least twice as much than another company.
Description of Work: .
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Michelle K.
05/2015
landscaping
+ -1 moreThey do what you ask and they do it for a reasonable price.
Description of Work: They mowed and maintain my yard.
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Yes, I recommend this pro
$80
Dave D.
01/2015
landscaping, lawn service
+ 0 moreBasic lawn service of mow and trim was generally good. Workers were polite and good at their job. Where they fail is when there is an issue or you need communication with the management or owner. Extra jobs outside of mowing often were performed poorly due to lack of direction / management and when there is a problem (and if I was able to get in contact with Tom or whatever his name is) I would get a defensive reaction / tone from them. Lastly they will continue to mow in the winter at the same weekly schedule even if the grass isn't growing until you call them and cancel or tell them to stop. They receive communication through voice mail / answering machine but rarely return calls. My experience with Tom's Lawn has left me feeling like they really don't care about their customers. Used them for years and have never spoken to the owner except when I had a major problem and after that I was done.
Description of Work: Basic lawn service and additional jobs like cleaning flower beds, trimming hedges, etc. Used them for 3-4 yrs
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$40
Cindy N and Kirk T T.
10/2014
lawn service
+ -1 moreI am very satisfied with their work. Never any issues. Quick, Professional, Good Results!
Description of Work: They come every two weeks and mow and weed-eat/edge the lawn.
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Yes, I recommend this pro
$50
Daniel S.
09/2014
lawn service
+ -1 moreI've had them for years. It is $35 to cut and trim. They have a lot of extras stuck on. They like to add on, like they add on a premium for the gas fee. The last time it was $10 and they charge it every time they come. The premium varies depending on the price of gas. The work they do is excellent. I have asked them to trim the shrubs on the foundation and it got get pretty expensive. To trim one little tree was $85 so I'll never get them again for that. It didn't take that much time to do the job. I've used them for some many years so I don't know what others are charging. They do both residential and commercial. They killed some grass in the beginning because they cut it too close. They are pretty responsive. They answer all the messages twice a week. They come pretty much the same time every week.
Description of Work: I use Tom's Lawn every Tuesday to cut and trim the lawn.
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Yes, I recommend this pro
$35
Merideth M.
08/2014
lawn service
+ -1 moreunknown
Description of Work: I had several problems with Tom's Lawn Service and recently fired them due to a lack of regard for their customer's property, complete lack of responsiveness to customer issues, and overall poor customer service. The actual lawn work done by the crews was ok most of the time, however, there were issues. One day I observed the crews driving the mower up against my gate, standing up on the mower and hanging over the top of the gate to remove the lock so they could drive through. All they had to do was go through the walk-in gate 10 feet away and open the drive-in gate from the inside, instead of damaging the gate by hanging their weight over it. I called Tom's and left a voice mail message asking they instruct their crews not to hang over my gates and continue to damage them. Over the next three weeks I called and left 5 messages because no one ever answered the phone and no one ever called me back. I finally sent sent them 2 emails, begging for a response or even an acknowledgement they had received my message. I didn't even ask them to fix the gates, I just wanted to make sure the damage would stop. I never got a response at all. I had also previously called when the crew ran over a hose to find out if they would replace it, but no one ever called me back after three messages. On one occasion, while I was there, the crew opened my dog run and started weed whacking inside it when the dogs were inside! That could have been a huge disaster on so many levels. Even with all of the above I would have continued service if they were in any way responsive to me as a customer. It was a huge trauma to make contact with a real live person at this company, and when I finally did make contact I was treated very poorly. They clearly were not interested in speaking with a customer about anything. The final straw came when they suddenly raised the rate of my service with no notice. When I questioned the reasoning, I received a very nasty, accusatory, and flat out incorrect email from them telling me why I was wrong: and the underlying message was very clear: they could care less about the truth and they were not interested in addressing it. Based on the above I terminated their service and wouldn't personally recommend them to anyone.
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treneva B.
06/2014
lawn service
+ -1 moreunknown
Description of Work: There prices were to high, I did not use them to complete the service.
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$47
Gloria F.
03/2014
lawn service
+ -1 moreI have been a Tom's customer for several years. The price is comparable to other lawn care services that provided estimates although Tom's does charge extra to mow the lower portion of my back yard on a monthly basis; however I am not displeased with the extra cost. I have found that Tom's does a good job in mowing my lawn, as well as edging, and will work with me when I need a schedule change. I know Tom's also offers other lawn services (i.e. flower bed planting, weed prevention, etc) although I have not used them for anything other than mowing and trimming hedges.I would recommend them.
Description of Work: Tom's mows my lawn (front and upper back) on a bi-weekly basis.
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Yes, I recommend this pro
$35
Carri S.
05/2013
lawn service
+ -1 moreunknown
Description of Work: I contacted this company to put in landscaping and flowers, etc. They did not plant the flowers, just put them on the ground and covered with mulch. Several plants died quickly and I complained to the owner. They billed me $850 for these services and refused to replace dead plants or finish the job until I paid them in full. I refused to pay for something that had not been completed. Filed complaint with BBB and discovered this company has lots of complaints against them for the same type of service.
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Yes, I recommend this pro
Beth O.
05/2013
lawn service
+ -1 moreI called Tom's Lawn Service for a quote on bi-weekly lawn service for my residence. He was prompt and called me on my cell with his questions and his quote. I ended up not going with Tom's because his quote was nearly twice the price of two other quotes I received.
Description of Work: Quoted lawn service.
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James F.
04/2013
lawn service
+ -1 moreI have a corner lot and a decent sized yard so I didn't figure it'd come cheap, but it was an acceptable price. My lawnmower had broken and I'd been busy so weeds were everywhere. Even though I'd hired them just for lawn care, they also hacked away at the weeks in our flower bed and other places. Really appreciate the job they did. Also they were able to finally edge our lawn which is awesome. We'd tried to edge it a couple times and actually tore up the tools we were using to edge, but they were able to get the job done. Excited to get the lawn back in shape.
Description of Work: Lawn Cleanup - $77 Lawn Biweekly Maintenance - $47
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Yes, I recommend this pro
$47
Gayle T.
04/2013
lawn service
+ -1 moreExcellent. Crews are professional, competent, organized, and speedy.
Description of Work: Tom's Lawn Service has been mowing our yard for three years now every other week.
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Yes, I recommend this pro
$70
James O.
03/2012
lawn service
+ -1 moreTom's has been moving my 1/4-acre lot for 3 seasons now. The crew is highly organized, fast and efficient. Any problems and Tom himself follows up. My lawn looks really good after they do their job.They do add a fuel surcharge of 1-2 dollars, depending on gas prices so not too cheap overall.They will do weekly or bi-weekly, but I personally like every 10 days which they don't offer.Highly recommend.
Description of Work: Lawn mow, edge, and trim.
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Yes, I recommend this pro
$33
Cynthia R.
08/2011
lawn service
+ -1 moreInitially I had a good experience. The person that gave the bid was professional and knew what needed to be done. They worked quickly and did a very professional job. I was pleased with their work at that time. However, this summer we had construction work on the exterior of our home and asked Tom's to skip mowing for 2 weeks while the materials and equipment were laying in the yard. When I got the bill for that month I suprised to be charged $20 for the two weeks when they did nothing. I called and spoke to the owner who said that was a "standard fee" because skipping a week meant the grass was overgrown and harder to mow. That was absolutely not the case because the grass died under the lumber and materials. The owner was not willing to negotiate so I discontinued the service. I would not recommend this company be used for regular lawn care.
Description of Work: They leveled the yard where a tree had been removed. They cleared several overgrown hedges and ivy covered flower beds. They raked and removed leaves, broken tree limbs and debris and then mowed weekly and provided touch up.
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$385
John R.
06/2011
lawn service
+ -1 moreGood
Description of Work: I've used this service for three years. They have always been there when they said and do a fantastic job. They respond quickly to any special requests.
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Yes, I recommend this pro
James G.
05/2011
lawn service
+ -1 moreNo problems at all, hardly know they're here and they're gone and the yard looks great. Billing is convenient, great service.
Description of Work: Lawn mowed and manicured every Monday for over a month. I have a small yard in a residential subdivision.
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Yes, I recommend this pro
$35
Sarah E.
07/2007
lawn service
+ -1 moreCompany might have come out on days listed on bill if grass grows faster than 2 inches per day; otherwise I was horrified when I went back to the property clean the interior. Grass had completely overtaken a flower bed, there was no edging except for street-side and I have doubts they came as often as they stated. For $40 per mowing visit I was expecting better service than the local 10 year old off for the summer.
Description of Work: Hired to mow and edge yard (front/back) for a vacant property on the market for sale.
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$44.3
05/2004
lawn service
+ -1 moreVERY PROFESSIONAL AND JOB WELL DONE.
Description of Work: SCALPING, MOWING, AND TRIMMING OF LAWN.
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Yes, I recommend this pro
$114
Contact information
PO BOX 2624, Red Oak, TX 75154
www.tomslawnserv.comService hours
Monday:
9:00 AM - 3:00 PMWednesday:
9:00 AM - 3:00 PMFriday:
9:00 AM - 3:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Landscaping,
Lawn Fertilization & Treatment,
Lawn Irrigation,
Tree Service,
Mulch and Topsoil,
Leaf Removal,
Gutter Cleaning
FAQ
TOM'S LAWN SERVICE is currently rated 4.1 overall out of 5.
Monday: 9:00 AM - 3:00 PM
Wednesday: 9:00 AM - 3:00 PM
Friday: 9:00 AM - 3:00 PM
No, TOM'S LAWN SERVICE does not offer free project estimates.
No, TOM'S LAWN SERVICE does not offer eco-friendly accreditations.
No, TOM'S LAWN SERVICE does not offer a senior discount.
Yes, TOM'S LAWN SERVICE offers emergency services.
Yes, TOM'S LAWN SERVICE offers warranties.
TOM'S LAWN SERVICE offers the following services: RESIDENTIAL & COMMERCIAL SERVICES SUCH AS WEEKLY MOW, EDGE & WEED-EAT, CLEAN FLOWER BEDS, TRIM HEDGES, TREES & CREPE MYRTLES, PLANTING SEASONAL FLOWERS, FERTILIZER/WEED CONTROL, LANDSCAPING BORDERS, INSTALL SPRINKLER SYSTEMS, REPAIR SPRINKLER SYSTEMS, PLANT TREES, TREE TRIMMING, CLEAN OUT GUTTERS & LEAF REMOVAL.
Contact information
PO BOX 2624, Red Oak, TX 75154
www.tomslawnserv.comService hours
Monday:
9:00 AM - 3:00 PMWednesday:
9:00 AM - 3:00 PMFriday:
9:00 AM - 3:00 PM