They are coming back to finish the job. They told me no on the window coil then they said oh you are right. They have to come and repair my window sash and finish the job. I don't think the windows look that great inside. They say the quikty is better, but I still have not noticed a temp change and I even have a foam attic. At least Homedepo completed the job on my other windows I bought from them and didn't argue with me on what was on the contract. When I asked to speak to Tracy they sent me to a nice sales guy who STILL DID not say SORRY FOR YOUR TROUBLES. I NOW have to wait a few days for them to finish the job. For 6K I WILL NOT HAVE THEM COME BACK EVER AGAIN. I will finish the house with HomeDepo Windows.
Description of Work: I had 3 windows installed. They are coming back to finish the job. They told me no on the window coil then they said oh you are right. They have to come and repair my window sash and finish the job. I don't thin the windows look that great.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$5,000
Kathlene K.
02/2014
5.0
glass repair, replacement windows
+ 0 more
I would definitely use them again in the future.
Description of Work: The last time that I used Anderson Doors & Windows was probably two years ago for replacing windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Kris H.
05/2013
5.0
replacement windows
+ -1 more
We were in the market for new windows and after seeing the Anderson Window display at the State Fair of Texas and the specials they were offering we decided that we would book an appointment for them to come to our home. The salesmen arrived promptly and started measuring our windows and then we sat down to discuss the details. I had already received several bids from other window companies so I knew pricewise what to expect. What I didn't expect was a price that was over three times higher than the vinyl windows I was planning to have installed. Also the salesmen was strongly against vinyl windows and said that they wont last as long as their windows would! Don't mind the fact that you could replace your windows nearly three times and still not spend as much as Anderson was charging. We've been extreemly happy with the vinyl windows that we ended up installing at our home. And after politly arguing with the salesmen about how we couldn't possibly spend that kind of money, two hours later he finally gave up and left. The only way I might consider using Anderson was if I were building a new home and planned on living in it for a long, long time. Otherwise just go with vinyl and let the next owner deal with the widows. That's what we got!
Description of Work: Showed us their windows.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Janice L.
04/2013
4.0
replacement windows
+ -1 more
They did a good job and we're very pleased with the windows. They're very expensive though. There were seven windows. The windows are more temperature sensitive. They seem to keep out the cold and keep out the heat. They're also easier to operate and you can clean them without ever having to go outside. They unsnap and tilt and come down so you can clean them from the inside of your house without having to go outside. The guarantee that goes with them for life is good and they won't become cloudy or whatever and if they, by any chance, do, they replace them for free. I think they're way over-priced and you're paying for the name. One of the windows they brought out was broken, so that delayed the job being completed, and I don't know if it was the installer's fault or Anderson Doors and Windows fault for chipping it and turning it over to the installer. I don't know when the windows were broken.
Description of Work: Anderson Doors & Windows installed new windows for us.
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Service Categories
Windows,
Glass and Mirrors
FAQ
ANDERSON DOORS & WINDOWS is currently rated 3.8 overall out of 5.
No, ANDERSON DOORS & WINDOWS does not offer free project estimates.
No, ANDERSON DOORS & WINDOWS does not offer eco-friendly accreditations.
No, ANDERSON DOORS & WINDOWS does not offer a senior discount.
No, ANDERSON DOORS & WINDOWS does not offer emergency services.
No, ANDERSON DOORS & WINDOWS does not offer warranties.