JNCC, LLC.

Computer Sales, Computer Repair

About us

JNCC, LLC. is a locally owned computer company that has been doing business in the Portland Texas area for 7 years. While a small company, family owned and operated, we strive for impeccable service and a connection with our customers and community. We are open to the public Monday-Wed 9:00-5:00 and Friday 9:00-5:00. Thursdays we are on call and make our rounds to local business who are on contract with us. If our day isn't full we fit in as many non-contract calls as possible. There is no additional fee for house calls on Thursdays. We also do not charge for diagnostics, only repairs. Our average virus removal and repair fee runs about $50 plus tax, and our average data recovery and transfer runs anywhere from $60-$80 plus tax (we try and let you know if it looks like it will be more). We are Microsoft partners, but we also work on Macs and Linux machines. We are skilled at repairing servers, desktops, and laptops, and we use the latest in commercial software when desired, but are fully equipped to install legal open-source software in place of commercial software when available.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

One of the unique services we offer is contract based remote system maintenance. The contracts are customized to meet our individual customers needs from personal to commercial. The contracts are based on the number of systems serviced and the number of remotes the customer wishes to add per month. Some companies choose to combine face to face maintenance and support calls with our remote maintenance.

Services we don't offer

While we do offer networking and consultation services, we are not an internet service provider. We also customize each system, so we do not have systems in stock.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-1 of 1 reviews

NANCY R.
03/2012
5.0
computer repair, computer sales
  + 0 more
First, we did not get it back as quickly as promised because the parts did not come in; not his fault. Fabian Guerra and Jennifer were very friendly and helpful. They were willing to listen and put up with all my questions since I am technologically challenged. He checked my PC and found that two capacitors on the mother board were bad (showed them to me) and said it would be just as cheap to order a new PC as to replace the mother board. The new one is much lighter and so far has been more efficient. He put a virus protector and the sand box on the computer (included as part of the service). He was able to get rid of the viruses that the other virus protectors had not detected and save our files. I think his prices were very reasonable and the service was above and beyond. One of the best things is that after I got home and had a problem (mine, not his), he was able to get on my computer remotely (with my permission) and take care of the problem without my having to unhook it and take it back.
Description of Work: Mr. Guerra built a new PC for me rather than replacing the mother board since the computer was an older model. The whole experience was very good (well, except for the original crash).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$326

    Contact information

    329 W Broadway, Portland, TX 78374

    jncconline.net

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Sales,
    Computer Repair

    FAQ

    JNCC, LLC. is currently rated 5 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    JNCC, LLC. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, JNCC, LLC. offers free project estimates.
    No, JNCC, LLC. does not offer eco-friendly accreditations.
    No, JNCC, LLC. does not offer a senior discount.
    Yes, JNCC, LLC. offers emergency services.
    Yes, JNCC, LLC. offers warranties.
    JNCC, LLC. offers the following services: One of the unique services we offer is contract based remote system maintenance. The contracts are customized to meet our individual customers needs from personal to commercial. The contracts are based on the number of systems serviced and the number of remotes the customer wishes to add per month. Some companies choose to combine face to face maintenance and support calls with our remote maintenance.
    While we do offer networking and consultation services, we are not an internet service provider. We also customize each system, so we do not have systems in stock.

    Contact information

    329 W Broadway, Portland, TX 78374

    jncconline.net

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM