Kingwood Glass Co has been providing residential glass sales and service to the surrounding area. With our expert personnel, we make sure each client receives the best product or service possible by guaranteeing customer satisfaction. Some of our services are: Insulated glass replacement, Broken window pane replacement, Rock chipped windshield repair, Leaded glass panels repair, Tempered & laminated safety glass, Art glass for cabinet doors,Tub and shower enclosures, Glass table tops, Custom leaded panels built, Leaded glass supplies For more information please call us today to see how we can help you!
They arrived on time and completed the work quickly. However, in one of the rooms they did not place any protection on the wood floor and dropped a portion of glass on the floor, gouging the floor in 2 locations and leaving glass fragments throughout the room.. They did not repair the damage or completely clean up after themselves. I would continue to use them in the future, however, I would make sure I was present while they were working to ensure everything was left as it was before they arrived.
Description of Work: Company removed glass sheets from 2 walls in my home..
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
melissa L.
07/2014
2.0
glass repair
+ -1 more
unknown
Description of Work: Quoted a price but realized it was different install/service. The cost more than doubled. I went to another company and the cost was less that kingwood glasses initial/original quote.
Rating Category
Rating out of 5
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Response from Kingwood Glass Co
When the call was made the customer asked for a quote on 1/4" clear laminated safety glass, an appointment was made to install said laminated safety glass, but that was not the correct material that was required for the repair. The customer has a 1" overall tempered insulated unit that needed to have a new piece of 1/8" clear tempered glass made and re-insulated. The customer was then given the new quote for the correct materials and application no monies were exchanged.
Brenda W.
07/2014
3.0
glass repair
+ -1 more
Not the nicest person answering the phone... She seemed too busy and just straight to the point and hurried. Called to get an estimate to repair or replace glass in from door that had a crack. She said she would send someone out the next day. I stayed home.. No one ever knocked or acknowledged they were here.. She called the next day and apparently so done did come out to give an estimate but just looked at the door and left. Told me the only option I had was to replace all the glass for $3600. Two other companies have since been out and it is repairable. For a much much much cheaper price... Even replacing ALL the glass is less then half this price from two other companies. Not so much upset with the cost she quoted more so just with how I felt while trying to deal with this company. Even second call was hurried and matter of fact and bordered on rude.
Description of Work: Call to get estimate to repair leaded glass in door
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
2.0
$3,600
Response from Kingwood Glass Co
Mrs. (member name removed), I am sorry that you felt that we were too busy to handle your request. We did exactly as I said that we would do, I believe that I also said that you did not need to stay there for us to look at your front door. The glass in your front entryway is no longer manufactured, I am out of stock, I gave you the name of the glass, the manufacturer and the size that is needed to repair the glass. I suggested that you call other leaded glass companies with that information to see if they could help you out. I thought that was a fair option for you. As far as the $3,600.00 to build four (4) custom leaded panels and install them in your entryway, not sure if you realize the hours that go into designing and creating the custom leaded panel for one of a kind entryways.
Tony F.
07/2014
5.0
glass repair
+ -1 more
unknown
Description of Work: Kingwood Glass Company did an excellent job from the beginning when I contacted them by phone. I was provided an "estimate", which didn't change. They installed a "huge" glass mirror in our master bathroom. I couldn't watch the glass was so big. Nothing banged, dinged and or broken. |Would recommend them every time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Kingwood Glass Co
Thank you for your kind words! It was our pleasure doing business with you.
Helen W.
06/2014
5.0
glass repair
+ -1 more
AWESOME!!! They were very courteous and clean. Arrived early. It was refreshing to have excellent customer service in today's market. If only other company's would follow suit. Highly recommend them!!
Description of Work: Replace a broken window pane.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Kingwood Glass Co
Thank you for your kind words, it was our pleasure doing business with you!
Michael S.
09/2013
5.0
glass repair
+ -1 more
Great Experience. Very knowledgeable and extremely professional. Have dealt with in the past and plan to use in the future. Will use exclusively for all window, glass and mirror needs! Highly recommend!
Description of Work: Replaced shower door with frameless glass door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Kingwood Glass Co
Thank you, [member name removed] we appreciate your business. We are happy that you are pleased with our company and our work. We look forward to working with you in the future. Sincerely, Kendra
Jane F.
08/2013
5.0
glass repair
+ -1 more
They did a great job. They picked up and delivered them on time. They kept them until we were ready for the mirrors which was helpful. They had a reasonable price.
Description of Work: They took down huge mirrors to cut them to fit the new area and kept them until work was completed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Kingwood Glass Co
Thank you for your kind words, it was our pleasure doing business with you!
Brad S.
05/2013
5.0
glass repair
+ -1 more
They were very prompt. They came in and informed me there might be damage to the wall but will try their best to keep it clean. The mirror was 70x50 and glued to the wall, so I can't blame them for thinking that. They came with a few suction cup tools and were able to get it off with no damage to the surrounding walls (of course there was holes were the glue was, but even that was minimal). Very fine work!
Description of Work: Removed an old mirror that was was bonded to the wall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Kingwood Glass Co
Thank you!
Melda A.
03/2013
5.0
glass repair
+ -1 more
on time, competent, tidy
Description of Work: I had two small broken windows and called Kingwood Glass. They came the next day, quickly and competently fixed both windows, left no glass shards behind. excellent job for $100.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Kingwood Glass Co
Thank You!
robert H.
01/2012
5.0
glass repair
+ -1 more
Provided excellent prompt service with good communications. I'd definately use these guys again.
Description of Work: Used Kingwood Glass to purchase/install bathroom mirrors and shower door.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Glass and Mirrors
FAQ
Kingwood Glass Co is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Kingwood Glass Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Kingwood Glass Co does not offer free project estimates.
No, Kingwood Glass Co does not offer eco-friendly accreditations.
No, Kingwood Glass Co does not offer a senior discount.
No, Kingwood Glass Co does not offer emergency services.
No, Kingwood Glass Co does not offer warranties.
Kingwood Glass Co offers the following services: Glass & Mirrors