Free Estimates Granite, Marble, and Quartz counter tops fabrication and installation. Now accepting payments checks and credit cards (Visa, Master Card and American Express)
Business highlights
12 years of trusted experience
Emergency Services Offered
Services we offer
My services are to fabricate and install Marble, Granite and Quartz Counter Tops, Fabrication and installation of Columns, Balustrade, Fireplaces mantels, Fountains, Statues, and any custom designs with " The Beauty of natural Stone" ( Granite, Marble, Quartz, Onyx, Travertine, Limestone, and Cantera.)
Owner was not on site for installation, and it ended up being done wrong. Brackets are sticking out 1/4 to 1/2 inch outside of drywall making it impossible to install backsplash without seeing exposed brackets. Owner agreed to remove and reinstall slab correctly then said he would grind them down (without having insurance and with faulty equipment) even though thats not what we agreed on. Im having to pay out of my own pocket for get this installed correctly. Very disappointing after paying $2562 for fabricatation/installation not including materials.
Description of Work: Countertop bar slab installed wrong
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$2,562
Response from All World Stone & Design LLC
Hello Mrs. [Member Name Removed], We are sorry you are unsatisfied with your kitchen. As stated in previous communications. We have tried to resolve this issue for you on numerous occasions to keep your countertop intact with no risk of damage. There was no faulty equipment on site, not sure where you are gathering that information from. Yes we do have insurance, the insurance is for any damage to your home and/or appliances, NOT slab insurance as that was never mentioned or offered. Lastly, Business owner handles various appointments per day and 2 installations per day, If a request was made for him to be there it would have been met. There is simply not enough time in the day for the business OWNER to appear at every job site. As for payment, we did not receive that as you paid that to the contractor. Not us. We are a professional company and want to amend the situation, we gave you 2 options while the 1st option was not highly recommended upon review of the slab. Option 1: This first option involved removing the glue holding the slab to the wall (like a demolition) and removing the slab from the counter, to then remove the metal brackets screwed into the counter, to fix them appropriately and then place everything back with new glue. Upon review of the shape of the slab, and the veins in it, we informed you that lifting would leave it compromised to structural failure and breaking upon removal. If we were to do that, we informed you that we would not be liable as we said it was not recommended after reviewing it. Option 2: We would make cuts on the excess metal brackets that were sticking out ¼ inch from the counter and bend them down to remove them, without damage to the counter. This would leave no more overhang and allow you to install your backsplash as normal. This was to no cost to you and would not hinder the integrity of the countertop leaving the wall flush. These options were given to you before the “Due-date” you had given us of January 29, 2022. We were met with zero contact from you, having blocked us.
Robert D.
09/2017
1.0
countertops, marble & granite
+ 0 more
He never appeared at the appointed time!
Description of Work: Replace kitchen counter tops with stone.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from All World Stone & Design LLC
I apologize for the inconvenience we may have caused you. Due to other appointments and traffic, we tried to reschedule. You said "I'll get back to you." However we would like to point out that this appointment was for a Free Estimate and we never performed nor finished services for you. -AllWSD
Robyn E.
12/2016
5.0
home remodeling
+ -1 more
The Service Provider answered all of our questions. The staff was very professional and courteous. Did a great job and cleaned up after themselves.
Description of Work: Fabricated and installed cortz countertops.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rebecca D.
12/2016
5.0
marble & granite, countertops
+ 0 more
The service is phenomenal. They even picked out the granite for me, fabricated and installed within 48 hours. Oscar is the owner who works alongside his team. They were able to install the granite with no visual seams. The bull nose edge is phenomenal.
Description of Work: They fabricated and installed granite counter tops.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Countertops and Backsplashes,
Marble and Granite,
Kitchen and Bath Remodeling,
Fountains,
Fireplaces
FAQ
All World Stone & Design LLC is currently rated 3 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
All World Stone & Design LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, All World Stone & Design LLC offers free project estimates.
No, All World Stone & Design LLC does not offer eco-friendly accreditations.
No, All World Stone & Design LLC does not offer a senior discount.
Yes, All World Stone & Design LLC offers emergency services.
Yes, All World Stone & Design LLC offers warranties.
All World Stone & Design LLC offers the following services: My services are to fabricate and install Marble, Granite and Quartz Counter Tops, Fabrication and installation of Columns, Balustrade, Fireplaces mantels, Fountains, Statues, and any custom designs with " The Beauty of natural Stone" ( Granite, Marble, Quartz, Onyx, Travertine, Limestone, and Cantera.)