Recently, we had our roof replaced and it looks beautiful! Prior to having the roof replaced, per my husband’s request, the representative from the roofing company met with the insurance adjuster, as well as my husband (he is very hands-on), to ensure that we are all on the same page. From there, the roofing company directly worked with the insurance company and the subcontractors (i.e., gutters, window screens, carpenters). On one side of our home, our neighbor has an above-ground plant nursery in the back yard and ornate flower garden in front, and they alleviated our concerns about their yard being damaged. We found them to be very professional, knowledgeable, and great attention to detail. Their team efficiently worked to replace our roof in a single day, while picking up the nails and cleaning up the yard. We had such a terrific experience, they also replaced my parent’s roof as well, and would definitely recommend them to others. Belinda H. Plano, Texas
Description of Work: Roof, gutters, window screens replaced after hail damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Jeannette C.
07/2016
5.0
roofing
+ -1 more
The contractor actually came out to my house to patch a skylight and twice to meet with inspectors before we got an official estimate from them. The installation went smoothly. The crew did an excellent job cleaning up after themselves. That night, I discovered that the new skylight was leaking. I called the company the next morning, and the roofing crew was there by early afternoon and fixed the leak. (It has since rained several times and I've had no further problems.) The guttering process went a bit more slowly since I needed gutter guards (which were apparently out of stock), but they installed those a couple of days later. The contractor brought me the bill a few days later. All in all, it was an easy process from start to finish.
Description of Work: We had our entire roof replaced, plus gutters and gutter guards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12
Linda C.
04/2016
1.0
fencing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,900
Larry F.
03/2016
5.0
roofing
+ -1 more
unknown
Description of Work: Replaced roof in one day. Did an amazing job!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joe B.
12/2014
5.0
roofing
+ -1 more
unknown
Description of Work: They were very responsive, very professional and used excellent materials for the job. They arrived on time, finished on time and did a great job of cleaning up all the trash. | |If you want to view their work, schedule that through Joe. I will be glad to answer any questions you may have.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Jennifer H.
10/2014
3.0
roofing
+ -1 more
unknown
Description of Work: Salesman was very pushy in my opinion.
Rating Category
Rating out of 5
professionalism
3.0
Vickie O.
10/2011
5.0
roofing
+ -1 more
After a hail storm in our neighborhood we were contacted by numerous roofers. Whatley Roofing was one of the companies that knocked on our door. They were in the neighborhood installing another roof. I checked with the Better Business Bureau and chose three roofing companies for estimates. All three estimates were similar but Whatley Roofing was the most persistent in requesting our business. I'm glad I chose them. They kept us informed about what they would do and when they would be here. The roof took two days to install and both our salesman, Adam Young, and the owner of the business came to check on the progress. After installation the men doing the roofing cleaned up and then Adam came by and walked around the house to be sure everything was clean. I would definitely recommend them and would use them again.
Description of Work: Replaced our roof because of hail damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,750
Sally S.
08/2009
2.0
home inspection
+ -1 more
See above. Very poor service
Description of Work: I asked the company owner ( Joe Whatley) to come around and see if my roof was damaged - we have had a lot of roofs repaired in the area. The company was recommended by a neighbour.He came around and was not very helpful. He siad firstly that the insurance cfompany needs to send an adjuster first before Whatley gets involved. When I told him that my insurance agent had told me teh opposite he said that he would take a look at the roof. He took five minutes and then came bcak and said yes we did have some damage. When I aske dhim to show me he looked pained and said 'well you can only really see with a ladder" but he took me around to teh side of the house and showed me some tiles which he said were damaged, and he said the roof gutter covers had holes in themm. I don't think he went around the whole house. He did not offer any idea of how much damage - just siad we need to get the adjuster around. His whole attitude was that this was a waste of his time and he gave me the impression that this was just not important enough for him. I am a new owner here and he coudl have helped me to understand how this all works and educated me on how to proceed and been helpful. He chose not to be.
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Service Categories
Roofing,
Home inspection,
Fencing,
Siding
FAQ
WHATLEY ROOFING is currently rated 4.2 overall out of 5.