They worked with me and after the guy came in and replaced the box we asked if he could reconnect my parents DVD player on their newer TV. My parents are disabled and not able to go out and watch movies in theaters so with the Fios in our house and the added DVD player our family can enjoy movies in our home. He was not in our home very long as he knew what was needed. We have had Verizon Fios several years now. The internet and the bundle works well.
Description of Work: One of our cable boxes was not working right and a possible need to have a service call was created . They listened to my request of maing sure a new box was available fr the day of service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CAROL P.
04/2015
2.0
internet service
+ -1 more
unknown
Description of Work: I just wanted to comment on the recent news that Verizon Fio's has been sold to frontier for Texas, California and Florida. I have had a few problems with Verizon Fio's over the last few years but from what I hear that is nothing compared to that problems with service, speed and customer service that frontier customers deal with. It looks like I will be shopping early for a new provider!!
Rating Category
Rating out of 5
Yes, I recommend this pro
CHRISTINE B.
02/2015
5.0
internet service, landline phone service
+ 0 more
The price is comparable to other service. It might be a dollar cheaper because I have the bundle. I don’t have television service with it. They have great service and I have never had any problems. It was a great experience and I have recommended it to persons I know. The only time I had a problem they responded quickly.
Description of Work: I used Fios and I have no problem with it. I just have phone and internet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
CHRISTINE B.
09/2014
5.0
internet service
+ -1 more
I have been pleased with the service, the few times that I contacted them in 2 years. The person I spoke with the last time handled my quickly and was helpful. He was not as friendly as others at spoke tobut his job well,
Description of Work: I renewed my service.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Lee H.
08/2014
5.0
internet service
+ -1 more
I went very well. No home visit was required and the upgrade was seamless.
Description of Work: Upgrade upload speed to match my download speed. I now have 150/150.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Internet Service,
Phone Service - Landline,
TV Service - Cable,
TV Service - Satellite
FAQ
Verizon Fios Plano is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 5:00 PM
Verizon Fios Plano accepts the following forms of payment: Check,Discover,MasterCard
No, Verizon Fios Plano does not offer free project estimates.
No, Verizon Fios Plano does not offer eco-friendly accreditations.
No, Verizon Fios Plano does not offer a senior discount.
No, Verizon Fios Plano does not offer emergency services.
No, Verizon Fios Plano does not offer warranties.
Verizon Fios Plano offers the following services: Broadband,DSL Services,Internet Service Providers
High Speed Internet Access,Sports Packages,Unlimited Space