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Total Air & Heat Co

Heating and Air Conditioning, Air Duct Cleaning, Energy Efficiency Auditing,

About us

Started business in 1957 by Fred Lauten. For 3 Generations Total Air & Heat Co. has been owned and operated by the Lauten family. We are focused on being "A Step Above the Rest". We do not use sub-contractors for our installations and pull permits as required by law. For Repairs: We offer a flat rate diagnostic fee which includes travel time. We quote you a flat rate repair cost before we proceed with repairs giving you peace of mind and no surprises. Employees are back ground checked, and drug tested. Fully insured. Proudly Serving Collin County and North Dallas. Specializing in indoor comfort, energy efficiency, service all brands, NATE Certified, Geothermal Heat Pump Certified, Water Source Heat Pump Certified, duct leakage testing, Trane Comfort Specialist,

Business highlights

68 years of trusted experience
Emergency Services Offered

Services we offer

Furnaces-Heating, Air Conditioning Equipment & Systems, Air Conditioning Contractors & Systems, Heat Pumps, Air Conditioning Service & Repair, Energy Efficiency Auditing, Home Automation.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6283 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
3%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 226-250 of 283 reviews

Loyce M.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great! Robert is excellent.
Description of Work: Had a different conversation. Out saying I needed new compressor & quoted for full HVAC replacement. Robert from Total Heat & A/C came out and fixed a couple of wires, tightened my recently self installed rhermostat and added freon at a cost of. $ 250 apx.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Scott C.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

ALAN M.
11/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0

Yes, I recommend this pro
$10,000

Barbara C.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Henry P.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert J.
08/2016
5.0
heating & air conditioning/hvac, energy audit
  + 0 more
Excellent work performed
Description of Work: New A/C unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Jim K.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Loyce M.
06/2016
5.0
air duct cleaning
  + -1 more
unknown
Description of Work: Robert was excellent. A previous a/c guy told me I needed a new system. Robert did a thorough inspection, found a bad wire at compeessor, a reversed wire on my new thermostat (husnand installed) and we needed freon. $230.00 total, not 5K for a new unit. And the Total Air has been on business since 1957. Very happy homeowner!
Rating CategoryRating out of 5
Yes, I recommend this pro

Benjamin G.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great. They sacked me $15k.
Description of Work: I'm so thankful I obtained a second opinion from Total Air before purchasing a new system as A#1 Air suggested. I've been on A#1 Air's service plan for 2 or 3 years. Which by the way, they always found something to "fix" on my systems during the bi-annual inspections . Now I find out their service guys are on 100% commission. That makes sense. But the genesis of my complaint is during my annual summer maintenance check, A#1 Air says my compressor is bad, it's not worth fixing, and quoted me $10k to $13k for a new system. I call Ryan Clifford at Total Air really just to come out and quote me for a new system. Ryan is a sales guy but used to be a service tech. Ryan suggested he confirm my system is bad before walking me through a quote for a new system. Companies usually charged $75 to $99 for a second repair opinion. Ryan did it for free and found that the power to my a/c unit had been turned off. It turns out my compressor is perfectly fine. Now I'm not sure if A#1 Air purposely turned off my power as I had a landscaper doing some work earlier. But it's incompetence at best as a/c repair 101 says to confirm that there's power to the unit. I've promptly canceled my service plan with A#1 Air and look forward to signing up with Total Air. Good luck out there!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Needom G.
03/2016
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This was a air conditioner tune up special purchased through Angie's List. This was to include cleaning condenser coil. Tech said the coil was too dirty to clean in place and would need to be pulled out of the unit to be cleaned. If I had chosen to have this done, it would be an additional $938.00 with the coils pulled, cleaned, put back in and vaccum tested. I passed on this and contacted another HVAC company to come out and they were able to clean the coils in place and unit now runs fine.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

$89

Gene B.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The recent work they did for me was a check up on my two systems for the summer cooling season. The main thing I appreciate them for is the installation of a new AC system in the summer of 2013 when my compressor went out. They determined that the ducts and vents system for the old system were not properly designed. the return duct airflow capacity was way below shat it needed to be. That was corrected as part of the new system install. The ducts on our other system were modified to fix a similar problem. My AC monthly electrical dropped to below $200 per month. We have had these improvements for about 1.5 summers now and we have had only one monthly bill over $200 and that was for $202.??. |the only other change we made that might have affected the electrical bill was better attic venting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

David B.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$229

Joshua G.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Joyce C.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Bruce L.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy S.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Ronnie B.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$199

Kathleen N.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Umesh N.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$79

James N.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Leslie S.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Leon H.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Mark B.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Routine maintenance. Went well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ROBERT & SANDRA P.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: service 3 air conditioners and furnaces; bought 3 new air conditioning units and I new furnace. Service for air and furnace 2 times per year is about $450; purchase of air conditioners was $6000 per unit; furnace was about $3500 per unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory F.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Contact information

1408 O Ave Ste 100, Plano, TX 75074

http://totalair.com

Service hours

Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Energy Efficiency Auditing,
Natural Gas Lines,
Insulation,
Home Automation

FAQ

Total Air & Heat Co is currently rated 4.6 overall out of 5.

Monday: 7:00 AM - 6:30 PM

Tuesday: 7:00 AM - 6:30 PM

Wednesday: 7:00 AM - 6:30 PM

Thursday: 7:00 AM - 6:30 PM

Friday: 7:00 AM - 6:30 PM

Saturday: 8:00 AM - 12:00 PM

Total Air & Heat Co accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Total Air & Heat Co does not offer free project estimates.
Yes, Total Air & Heat Co offers eco-friendly accreditations.
No, Total Air & Heat Co does not offer a senior discount.
Yes, Total Air & Heat Co offers emergency services.
No, Total Air & Heat Co does not offer warranties.
Total Air & Heat Co offers the following services: Furnaces-Heating, Air Conditioning Equipment & Systems, Air Conditioning Contractors & Systems, Heat Pumps, Air Conditioning Service & Repair, Energy Efficiency Auditing, Home Automation.

Contact information

1408 O Ave Ste 100, Plano, TX 75074

http://totalair.com

Service hours

Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM
Saturday:
8:00 AM - 12:00 PM