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Texas Garage Door & Opener

Garage Doors, Garbage Collection, Fencing Driveway Gates

About us

garage door repair ,Sales ,New Installs

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Garage doors & hardware, garage door openers, garage door windows, door handles, door hardware, hinges, locks, tracks, keypad access, overhead garage doors, steel doors, weather stripping & wooden garge doors.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-9 of 9 reviews

James D.
06/2017
5.0
garage doors
  + -1 more
Great service. Fair price
Description of Work: Replaced broken panel on metal garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Bruce C.
11/2015
5.0
garage doors
  + -1 more
It was good. I was pleased with them. I think they did an excellent job.
Description of Work: I used Texas Garage Door & Opener.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mike J.
04/2014
5.0
garage doors
  + -1 more
The tension spring on our garage door broke Friday evening. After researching Angie's List, I called Texas Garage Door & Opener Saturday morning around 9:00AM. The lady who answered the phone was very courteous and helpful. Even though it was the day before Easter, we were able to make an appointment for between 1:00 and 3:00PM that day. I found the price quoted to be very reasonable. Richard called me around 10:30 and asked if he could come early, which I gratefully agreed to. When Richard arrived, he immediately went to work. Richard is very professional in both his work and his demeanor, and repaired the garage door in a very timely manner. As part of the repair, Richard also performed a "tune-up" on the garage door. I would not hesitate to recommend Texas Garage & Opener to anyone else needing service or repair, and will certainly call them again in the future for my garage door needs. I am a very satisfied customer. Thank you Richard, and thank you Angie's List.
Description of Work: Replaced broken garage door spring and performed a general "tune-up" on the garage door. At my request, the single broken spring was replaced with dual springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

JAY K.
07/2013
5.0
garage doors
  + -1 more
The door hit my car that had rolled in reverse on one side of the 18' door. It appeared bent, off track and maybe with a broken spring. Richard worked to relieve the jam and in 1 hour it was working like it supposed to. Great response! Great work.
Description of Work: Came out at 8:30 PM at literally 35 minutes notice to unjam my commercial roll up door at my house. While he could have said "I'll do it first thing tomorrow" Richard knew I need help and responded in kind. I can't imagine any "BIG" company would do what Texas Garage and Door Opener did on such short notice. We worth the cost!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

JAY K.
02/2013
5.0
garage doors
  + -1 more
My commercial door in my house was starting and stopping midway through the process. TGD&O came out, spent about an hour, made a few adjustments and left. However the garage door was not doing what the call was about. (Like taking your car in for service and finding noting wrong was happening) The garage door continued to worked fine for about 15 minutes. It then happened again. I again called TGD&O. An appointment was made for the next day. TGD&O again came out, saw the problem, and fixed it The roll up door has never operated a s quietly as it does now. NO extra charges. Great job TGD&O!Tuned
Description of Work: Tuned up my commercial garage door at my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Elisa P.
08/2012
5.0
garage doors
  + -1 more
I called this company at 8:00 p.m. and immediately received a call back. They set the appointment for the next morning, arrived promptly, had the replacement parts on their truck, and the door was repaired within an hour!
Description of Work: I was unable to open my garage door when I arrived home. I immediately called Texas Garage Door who came out promptly the next morning. My garage door is approximately 30 years old and I was fully expecting a door replacement. Instead, Texas Garage Door repaired my door (replaced the torsion spring) and it was good as new. I'm sure when I need the door replaced, I will not hesitate to contact Texas Garage Door. Great customer service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Lisa P.
08/2012
5.0
garage doors
  + -1 more
Excellent customer service, showed up when they said they would, cleaned work area, removed and disposed of the old door.
Description of Work: Texas Garage Door and Opener replaced our 35 year old solid wood garage door with a metal steel garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$630

Rachel S.
08/2012
1.0
garage doors
  + -1 more
We arranged for Texas Garage Door & Opener to come between 3 to 5 pm on Friday, Aug the 10th to fix a broken spring on our garage with the potential to replace the entire system (motor, door etc.). No one showed up and no one bothered to call us. I called them around 5:15 pm and I was told to be patient, that her husband (The Owner) would be there when he could, but she couldn't give me a time. As we had plans for the evening, we cancelled with the idea to call back the next day. I figured that anyone could have a bad day, so the next day I called back and spoke to the same lady (owner's wife), but this time I wanted more info on the springs, particularly the gauge of the springs, which she was not able to provide. I thought it was ironic that she could tell me the price of everything, but not the specifics of the equipment, which was important to me. She then abruptly told me in a short, rude and unprofessional tone that they were too busy that day to help us out anyway and she recommended that we find somebody else. I had used this company twice before without any problems, but had only dealt with the owner, Richard. That day we felt that they had screwed up and wasted our day without any regret or remorse. I will never use them again.
Description of Work: We arranged for Texas Garage Door & Opener to come between 3 to 5 pm on Friday, Aug the 10th to fix a broken spring on our garage with the potential to replace the entire system (motor, door etc.). No one showed up and no one bothered to call us. I called them around 5:15 pm and I was told to be patient, that her husband (The Owner) would be there when he could, but she couldn't give me a time. As we had plans for the evening, we cancelled with the idea to call back the next day. I figured that anyone could have a bad day, so the next day I called back and spoke to the same lady (owner's wife), but this time I wanted more info on the springs, particularly the gauge of the springs, which she was not able to provide. I thought it was ironic that she could tell me the price of everything, but not the specifics of the equipment, which was important to me. She then abruptly told me in a short, rude and unprofessional tone that they were too busy that day to help us out anyway and she recommended that we find somebody else. I had used this company twice before without any problems, but had only dealt with the owner, Richard. That day we felt that they had screwed up and wasted our day without any regret or remorse. I will never use them again.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Texas Garage Door & Opener
Member, I dont seem to recall you calling at any point in time.We allow a 2 hr window for traffic or any other unforseen circumstances, occasionally we do run late and this was explained to your husband at the time he originally called which was the reason he told us to call first before we come. I was about 3 miles from your house when your husband called and said he could not wait any longer and he would call us back. When he called us back on Saturday Aug.11th unfortunately we were already booked for the day.He told my wife that he had another company and he was trying to decide which one of us to use. He wanted to know the gauge of a spring which is impossible to gauge from our office. Regardless of the wire size our springs are the same price we dont use the bait and switch tactics in our company based on wire sizes. My wife only goes by the prices I set. The technician measures the spring once he is there in order to put the correct spring on for the weight of your door.I apologize for any misunderstanding. My wife told me she told your husband we would not be able to get to his job on Saturday and that he should go ahead with the other company, she thanked him for calling and told him to have a good weekend, therefore we are puzzled how he felt she was rude.

LOU W.
01/2012
5.0
garage doors, garbage collection
  + 0 more
They have always been really good. I have gotten great pricing with good specials running.
Description of Work: They replaced the garage doors and opener at a rental property and the opener at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    p.o. box 941712, Plano, TX 75094

    www.texasgaragedoorandopener.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors,
    Garbage Collection,
    Fencing Driveway Gates

    FAQ

    Texas Garage Door & Opener is currently rated 4.9 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Texas Garage Door & Opener accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Texas Garage Door & Opener does not offer free project estimates.
    No, Texas Garage Door & Opener does not offer eco-friendly accreditations.
    No, Texas Garage Door & Opener does not offer a senior discount.
    Yes, Texas Garage Door & Opener offers emergency services.
    No, Texas Garage Door & Opener does not offer warranties.
    Texas Garage Door & Opener offers the following services: Garage doors & hardware, garage door openers, garage door windows, door handles, door hardware, hinges, locks, tracks, keypad access, overhead garage doors, steel doors, weather stripping & wooden garge doors.

    Contact information

    p.o. box 941712, Plano, TX 75094

    www.texasgaragedoorandopener.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM