Outstanding company. Very professional. Very dependable. Everything set up upon my request.
Description of Work: They install my swimming pool.
Rating Category
Rating out of 5
Yes, I recommend this pro
michael T.
11/2021
1.0
pool cleaners
 + -1 more
HORRIBLE!!! We started this project on Nov 30, wait for it...2020!!!! They have taken 90% of the money and may be 70% of the work has been completed. Quality of work is atrocious. Clean up efforts along the way, it has been 11months so far, has been negligent. There is black water in the bottom of the incomplete pool right now. They are absolutely horrible at performing work in a timely manner. They won't respond to requests for status updates in a timely manner. This has truly been a most horrific experience. Now I've got to go find another pool builder to complete the job...AT AN ADDITIONAL EXPENSE. Stone work needs to be corrected and completed. Plaster needs to be applied after the bowl has blackwater drained and trashed cleaned out. Needs electrical run to the light and fixtures on pool jets. It needs a filter and pump. Needs electrical to the pump. Trim work needs to be completed. Trash needs to be removed. This immensely infuriating!! I absolutely would not recommend this company to anyone.
Description of Work: Pool rebuild
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$75,000
Alicia K.
02/2021
1.0
pool cleaners
 + -1 more
They were suppose to start two days after signing the contract they didn't start until 4-5 days which was fine, but this trend continued for months. Unfortunately, our project was a one week job. Never got completed so I had to hire a new company to finish it. As they dug into the job we found more and more issues that they didn't originally solve. They owe me over $9000 and won't return calls, texts, BBB complaints, and Home Advisor complaints. Don't make the mistake I made and make sure you do your research.
Description of Work: Remodel the interior of Pool & Spa, all new equipment, coping, tile, new cleaner and some electric work
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Service Categories
Pool and Spa Service
FAQ
Swimming Pool Repair Services is currently rated 2.3 overall out of 5.
No, Swimming Pool Repair Services does not offer free project estimates.
No, Swimming Pool Repair Services does not offer eco-friendly accreditations.
No, Swimming Pool Repair Services does not offer a senior discount.
No, Swimming Pool Repair Services does not offer emergency services.
No, Swimming Pool Repair Services does not offer warranties.