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Starfish Pools

Pool and Spa Service, Pool Sales Construction and Installation, General Remodeling

About us

Starfish Pools is your premier choice for pool and spa service and repair in the DALLAS/FT. WORTH area. With our expertise in weekly service, pool renovations, and design and new construction, we are committed to delivering exceptional results. Trust our team to transform your pool into a stunning oasis. Contact us today.

Business highlights

Family Owned & Operated

Services we offer

Weekly Service Pool design Pool renovation New pool construction

Services we don't offer

We do not service above ground pools. We do not install liners.


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.812 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
8%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.8
professionalism
4.0
responsiveness
4.0
punctuality
4.3
Showing 1-12 of 12 reviews

Ted S.
12/2023
5.0
swimming pools, pool cleaners
  + 0 more
I recently worked with Starfish Pools for the installation for my new pool and spa. I couldn’t be happier with the results. In addition to the top notch installation, I have continued to use them for pool maintenance and the service has been great and consistent. I highly recommend these guys!
Description of Work: New pool and spa
Rating CategoryRating out of 5
Yes, I recommend this pro

Sharon B.
12/2023
5.0
pool cleaners, swimming pools
  + 0 more
It went wonderfully. Our pool and spa was drained, acid / power washed and a one time water chemical balance. It was done with such ease and assurance. It looks like new again. Highly recommended.
Description of Work: Acid wash of pool and spa
Rating CategoryRating out of 5
Yes, I recommend this pro

Aaron H.
12/2023
5.0
pool cleaners, swimming pools
  + 0 more
Starfish Pools has consistently demonstrated unparalleled excellence in pool services. Their unwavering commitment to customer satisfaction is evident in their prompt responses, whether rain or shine. I have entrusted them with my pool needs for years, and their expertise shines through in tackling everything from replacements to repairs and meticulous maintenance. I confidently recommend Starfish Pools to anyone seeking unparalleled professionalism and top-tier service in the pool industry.
Description of Work: Pool & Spa Service and Repair, Pool Sales Construction & Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike G.
12/2023
5.0
swimming pools
  + -1 more
Very well and on schedule. Great job by all.
Description of Work: Pool renovation replaster and retile
Rating CategoryRating out of 5
Yes, I recommend this pro

Chris D.
12/2023
5.0
pool cleaners
  + -1 more
I have been using Starfish Pools since March 2020. They perform the weekly service of our pool and overall maintenance of our equipment. They are great! We don’t even have to think about it. They show up every week and keep our pool crystal clear and spotless! They also recommend any service that might be needed on our filtration system and handle that as well. Their staff in the office and field are all great people! If I ever have any technical questions, I reach out to the owner, Aaron Winger, and he will promptly return my call and answer any question I may have. I highly recommend Starfish Pools! Great company! Great service! Great people!
Description of Work: weekly service / maintenance
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael Q.
12/2023
5.0
swimming pools
  + -1 more
The Starfish Team was very Professional and the service and product they provided turned out better than expected. Work was completed on time as promised. I highly recommend.
Description of Work: Pool and spa renovation
Rating CategoryRating out of 5
Yes, I recommend this pro

Stacy F.
12/2023
5.0
swimming pools
  + -1 more
We LOVE our pool! Starfish Pools exceeded our expectations from beginning to end. They were very professional and took what was once a drawing of the pool I envisioned and made it a reality. We’ve had so many compliments on not only on our pool, but the patio extension and outdoor kitchen they also did for us. Our backyard is now our favorite place to be! Thank you Starfish Pools!
Description of Work: New pool/spa install
Rating CategoryRating out of 5
Yes, I recommend this pro

Monica L.
12/2023
5.0
pool cleaners, swimming pools
  + 0 more
Starfish Pools is awesome! They worked fast and kept us up to date every step of the way. They cleaned up as they went and continued to follow up with us after the work was done to make sure everything was to our liking. The pool looks beautiful!
Description of Work: Pool renovation. plaster coping and tile
Rating CategoryRating out of 5
Yes, I recommend this pro

April M.
12/2023
5.0
pool cleaners, swimming pools
  + 0 more
Starfish remodeled our pool, including new decking. It looks amazing. They also added an outdoor kitchen area and additional stone work which also turned out beautifully. They were so easy to work with. The owner, Aaron, is so responsive. They now service our pool and I love the app they use that includes exactly what they did and before and after pics. I highly recommend Starfish Pools to everyone.
Description of Work: Pool remodel, outdoor kitchen and arbor
Rating CategoryRating out of 5
Yes, I recommend this pro

FRANK T.
05/2018
5.0
pool cleaners
  + -1 more
Pool looks great and ready for many years fun.
Description of Work: Plaster with quartz flakes and new tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Nicole -.
07/2013
2.0
pool cleaners
  + -1 more
I used their services during the months of May and June to clean and maintain our pool. We pay $130.00 per month for this service. The pool service part was fine, he was always on time and nice. I noticed something going on that concerned me and noticed that everytime they would shock the pool there was a white powder on the bottom surface of the pool. I told them about this and he said that we would have to charge to charge extra to vacuum the pool. I told him we weren't going to pay for that and he said he didn't know why it was white and he would call Aaron the owner. Aaron came out with an attitude and said that our filter was dirty and I told him we would clean the filter we always do. He said we need to dip it in acid which we didn't know and told him to tell us what we needed to do and we would do it that he didn't have to clean the filter. He did anyway. A few weeks later we were told the pool was leaking and the normal guy who cleans it said he would again have to call Aaron because he didn't do that part of the pool like motors etc. Supposedly Aaron was suppose to come out and never showed. I finally called another company who charged me $100.00 and when they came said that it was not a leak it was just standing water and he ended up replacing a seal/gasket, lubed another part and tightened something because he felt bad that he came out there for that and I would still have to pay the $100.00. I called Starfish and told them that I was cancelling my service with them and wouldn't be needing them any longer because I just didn't like Aaron's attitude when a problem had came up. I have now received a bill for $330.00 for services that I don't when he was here or if he was here. He comes unannounced and doesn't allow me to approve what he might be doing and then sends me a bill for services that I never agreed to if he performed them. He charged me $25.00 for cleaning the filter that I told him we would do and not to bother with that and he did it anyway. The pool cleaner was great, the owner has an attitude and never came announced.
Description of Work: Maintain and Clean Pool

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$130

Kris H.
05/2013
5.0
remodeling, pool cleaners
  + 0 more
I've been using Aaron for the past six months to clean and maintain our swiming pool. He's cleaned this pool for many years before we owned the home so I felt comfortable letting him resume the service. Aaron is friendly, professional and his prices seem reasonable and he also keeps our pool looking clean. The one time that our pool didn't seem as clean after the service, I called him to let him know and he came back out later in the week for a recleaning.
Description of Work: Pool care and cleaning on a weekly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

    Contact information

    2020 G Avenue, Plano, TX 75074


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 3:00 PM
    Tuesday:
    7:00 AM - 3:00 PM
    Wednesday:
    7:00 AM - 3:00 PM
    Thursday:
    7:00 AM - 3:00 PM
    Friday:
    7:00 AM - 3:00 PM
    Saturday:
    Closed

    Licensing

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation,
    General Remodeling

    FAQ

    Starfish Pools is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 3:00 PM

    Tuesday: 7:00 AM - 3:00 PM

    Wednesday: 7:00 AM - 3:00 PM

    Thursday: 7:00 AM - 3:00 PM

    Friday: 7:00 AM - 3:00 PM

    Saturday: Closed

    Starfish Pools accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Starfish Pools does not offer free project estimates.
    No, Starfish Pools does not offer eco-friendly accreditations.
    No, Starfish Pools does not offer a senior discount.
    No, Starfish Pools does not offer emergency services.
    No, Starfish Pools does not offer warranties.
    Starfish Pools offers the following services: Weekly Service Pool design Pool renovation New pool construction
    We do not service above ground pools. We do not install liners.

    Contact information

    2020 G Avenue, Plano, TX 75074


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 3:00 PM
    Tuesday:
    7:00 AM - 3:00 PM
    Wednesday:
    7:00 AM - 3:00 PM
    Thursday:
    7:00 AM - 3:00 PM
    Friday:
    7:00 AM - 3:00 PM
    Saturday:
    Closed