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SERVICE MASTER SUPERIOR RESTORATION & CLEANING

Carpet Cleaning, Floor Cleaning and Waxing, Air Duct Cleaning,

About us

We are a janitorial and disaster restoration company that services the Dallas/ Fort Worth, metroplex. We are a well established, local company that has been around for 17-plus years. We are independently licensed by The ServiceMaster Company to provide Janitorial, Disaster Restoration, and Commercial Cleaning services. Our proprietary janitorial services and processes are patent pending, and ours is the only process that has the Green Seal of approval by a certified independent company. We have been awarded the green designation due to the capture and removal process and the green product line that ServiceMaster has developed. Our Disaster Restoration division provides emergency services that homeowners/businesses rely on to mitigate damage and get their facilities back to normal with minimal interruption. Our water damage services adhere to the prevailing IICRC standards that gives you the peace of mind needed to know that the job is done right through proper extraction and drying methods to make sure the structure is dry and dried properly. In the event of fire and smoke damage, our highly trained technicians will meet or exceed expectations in getting your home or business back in business.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

CARPET CLEANING, UPHOLSTERY AND DRAPE CLEANING, FIRE AND WATER CLEAN-UP. Duct cleaning, Post-construction cleaning, floor stripping and refinishing

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard

Reviews

4.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
33%
2
0%
1
0%


Rating CategoryRating out of 5
quality
3.7
value
3.0
professionalism
3.7
responsiveness
4.7
punctuality
4.0
Showing 1-3 of 3 reviews

Ruth C.
06/2010
3.0
carpet cleaners
  + -1 more
I would not recommend Service Master to anyone......... Take your time and look for fire restoration companies.......someone can help you find the right one.!
Description of Work: Lightening struck my home causing a fire. They promptly came to pack me out of my home. Eight months later, they moved me back in. They "lightly" cleaned a leather sleepe sofa and loveseat, but the smoke odor from the fire was still present. They would not total out the furniture that still smelled of wood burning smoke. Made several calls to them in regards to this issue.....always got the run-around as to why. Calls were never returned, very unprofessional, tried to charge extra for storage of property until my agent called their hand on this issue. They moved me back in, but have yet to locate a leaf for a dining room table, several house hold items have not been found as to date. Bedroom, dining room, and kitchen furniture had to be refinished, because of bumps and bruses and chemicals used on it. Still have furniture at the refinisher. The movers, Earl, Cliff and Tammy were very nice and respectful, and did an excellent job packing my home out. They were very careful with my things. I have been very disappointed in this service. It was not a pleasant experience.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0

$45,000

Theresa Y.
09/2007
4.0
carpet cleaners
  + -1 more
THEY SERVICE TECHNICIAN WAS VERY THOROUGH. HE DID LEAVE A FEW CHEMICAL MARKS ON THE CARPET, BUT HE DID CLEAN UP MOST OF THE MARKS.
Description of Work: THEY CLEANED OUR CARPETS IN OUR HOME.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Amy F.
06/2007
5.0
carpet cleaners
  + -1 more
I can say that they were very good. There were two technicians and they worked very well together. They made sure everything was well protected and they also used updated, strong equipment to do their job. I really like the fact that no one tried to up sell the service and they did exactly what needed to be done.
Description of Work: I had them clean 3 rooms of carpet in my home. They moved some of the furniture items that needed to be moved and were placed back after they finished the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

    Contact information

    2601 Resource Dr. 200, Plano, TX 75074

    www.servicemastersuperior.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Floor Cleaning and Waxing,
    Air Duct Cleaning,
    Upholstery Cleaning

    FAQ

    SERVICE MASTER SUPERIOR RESTORATION & CLEANING is currently rated 4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    SERVICE MASTER SUPERIOR RESTORATION & CLEANING accepts the following forms of payment: American Express,Check,Discover,MasterCard
    No, SERVICE MASTER SUPERIOR RESTORATION & CLEANING does not offer free project estimates.
    No, SERVICE MASTER SUPERIOR RESTORATION & CLEANING does not offer eco-friendly accreditations.
    No, SERVICE MASTER SUPERIOR RESTORATION & CLEANING does not offer a senior discount.
    Yes, SERVICE MASTER SUPERIOR RESTORATION & CLEANING offers emergency services.
    Yes, SERVICE MASTER SUPERIOR RESTORATION & CLEANING offers warranties.
    SERVICE MASTER SUPERIOR RESTORATION & CLEANING offers the following services: CARPET CLEANING, UPHOLSTERY AND DRAPE CLEANING, FIRE AND WATER CLEAN-UP. Duct cleaning, Post-construction cleaning, floor stripping and refinishing

    Contact information

    2601 Resource Dr. 200, Plano, TX 75074

    www.servicemastersuperior.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM