RSI Repair Services Inc

They explained to me that because I had an unauthorized repair service attempt to fix the issue before coming to them that Samsung would not consider this to be a repair done under warranty. I was fine with this. Once the Technician opened my phone I could see why it wasn't charging properly. (Instead of repairing the charging port as the other company said they did they only used a huge amount of soldier to try and keep it in place; this was after two different attempt to repair the problem.) The Technician told me that due to what they had done he might not be able to repair the phone and that I might have to replace the motherboard, but the only way to know for sure was to remove the pile of soldier and the bad/broken charging port and inspect that area of the motherboard for damage. I authorized him to do whatever was necessary to determine what needed to be done. He removed it and then showed me the damage on the board done by the company. He said to give him a few minutes to see if he could mitigate the damage, he showed me the motherboard after the repair and then reinstall the new charging port. It now charges from any of my charger without any propping or positioning to get it just right.