Plano Overhead Garage Door

I was having a lot of problems with my garage door. The garage door opener was laboring to lift the door and the door would bind and stop sometimes when the door was lifted so I contacted Plano Overhead Door. Paul Reyna was sent to see what the problem was. He studied the situation and identified that there were several installation issues that weren’t permitting the door to lift easily. He came up with a plan to make several adjustments to fix the issues. He worked quickly and made the necessary adjustments. The result is that the door glides more easily taking pressure off of the opener. I’m very happy with the professionalism that Paul displayed. He did a great job!

When you think about things you need, garage doors and openers probably are not top of mind. Until something goes wrong. Plano Overhead Garage Door is your local go-to source for quality, cost, and integrity, and those traits are not often not found in national companies or start-ups. Their front office staff is prompt and efficient and answers the phone! And there is an emergency number for after-hours calls. They quickly respond when that button doesn’t open or close your garage door. Today, they found a crack, and tomorrow, first thing in the morning, it will be replaced. From annual service to ensure everything runs smoothly to doors and openers, they have kept my garage door out of mind. You can focus on loved ones daily, but not your garage door. I’m a real customer in Plano and live on Cross Bend Road, and I highly recommend them.

Paul did a phenomenal job with our repair!! Arrived with lightning speed of us contacting for our repair. He explained everything very clearly, went over the entire door and motor and ensured everything was as safe as possible and functioning as it should and explained regular maintenance that we can do to maintain the door as well. We would recommend Paul and Plano Overhead Garage Door any time!!!

Donny looked at my opener and assessed the problem. He discussed my options and I decided to replace the unit. He was very knowledgeable, professional and knocked out the job quickly(knew what he was doing). Did an excellent job.

On-time arrival, work completed as scheduled, knowledgeable & professional service

Women who scheduled time were winderful. Jim did a stellar job installing. Would use again and recommend to all my friends.

Fabulous! The two technicians came on time and finished a little early. They were helpful, friendly, courteous, and quick to give us a briefing on the remote controls and the opener (we got the door with extra insulation and side panels and an opener with a super bright light and a camera). My neighbor came over to see what was happening, and she asked them to come over to her house so she could get their info. She was very impressed with the job they did. We will never call anyone to service our garage door and/or opener. We really trust this company!

Great, just prices have really gone up!

Great service from start to finish! I appreciated receiving a text with a picture of who was on the way. Technicians, Jake and Rolando, were prompt, knowledgeable, professional, respectful and courteous. They replaced my broken springs in less than an hour. The price was very reasonable and there was no pressure to do any additional service or repairs. I highly recommend using this company!!!

John and Brandon installed the replacements and adjusted the mechanism. It only took about two hours. They have done a great job. The garage door works better than before.

I called the morning after it happened, very helpful call staff and scheduled work to be done that morning, 1st available. Technician came opened door so I could move car, and replaced all springs and reattached cable, lubed it and within 45 minutes all was fixed for a reasonable fee. would call Plano overhead garage door again when needed. Great professional service and customer service. Very satisfied.

This company came highly recommended and, I know why! I called their number found on their web site and booked the appointment when it would work with my schedule. Shortly after I booked the appointment, I received a text with a picture of the technician, a bit about him, and how to contact the company if anything else was needed. Every company should supply a picture of the technician through a text. I felt very secure with this. The technician texted me when he was on his way and the approximate time off his arrival. Once he arrived, he got right to work and quickly diagnosed the initial problem and got that fixed. He then took a look at the door itself. He suggested some things he could do so it would continue to function as it should for a few more years. (I'm not sure how old this door is, but I've lived in the house for 13 years and the people before me, had the door put in around 10 years before that. ) I agreed to the work and it was done quickly and for an amazing price; preventative maintenance that comes to $13.77 per year can't be beat! I will look at this company when it comes time to buy a new garage door and new opener!

Absolutely recommend. I knew I had made a good choice just from the great customer service I received when I called to book my Free Estimate. I received a text notification when my technician was on his way ... text included their name, photo and location info, so I knew exactly who to expect and when. Jacob was super friendly and did a really good job making sure our concerns were addressed. His estimate was clear and fair. We were accommodated with same day service/installation! So in a couple of hrs Paul stop by to fix our door and replace our opener. Now, let me tell you about Paul! What an amazing service!! He was fast but really thorough and after I installation he actually took the time to make sure we familiarized ourselves with the new equipment and highlighted all the awesome features we now had. He was super patient answering all our questions and he even took the time to help us program our car to the new opener.... Shout out to Paul for an amazing job. Dude even sweep the garage floor! He impressed for sure!... A++ company from top to bottom! Fair prices and excellent service. You have a very happy customer who'll make sure to send more business your way. Thanks!

Excellent response and work! I discovered that the springs on our garage door had broken and the door would not open. I called Plano Overhead Garage Door at 4:45pm and was told that a technician could be there quickly. At 5:30pm Juan arrived and professionally examined the door and recommended a number of options for repair or replacement (it's an old door). Juan had the springs replaced and working quieter in about an hour. Thanks Juan!

Plano Overhead Garage Door scheduled my service quickly since my garage door opener was not working. Brandon notified me when he was on the way and he arrived within the window of time that had originally been promised. He quickly identified the problem and had the repair completed in about 30 minutes. The garage door works great now. I’m happy with the service that Brandon provided.

Our old door was well over 20+ years and had been limping along. I found Plano Overhead Garage Door referred on a Facebook group I belong to and gave them a call. The very nice receptionist said she could have someone out to my house in 30 minutes!! Brandon was super helpful, gave us all the information within 20 minutes and said he'd be back the next day to install! It was the easiest process ever! They could have repaired the current door for about $250, but estimated it would only last a year (but it was still an option given - I appreciate that!). I highly recommend! They send you a picture and a small bio of the person coming out. Very respectful! Highly knowledgeable!

From start to finish it’s Was very easy. They were on time with estimating and installation. Price was very competitive and was able to get the job done in a timely fashion. The Tech was very courteous and did a great job. I would recommend this company any time for all your needs and yes the tech informed me of when he would arrive

The office scheduled the appointment very quickly over the phone and the process was easy. Jarrod, the technician, was very professional, was right on time, and did an excellent job. I cannot comment about price because I really don't have any comparison information.

went perfect. Tech on time having given a heads up to his heading to the house. It was done in 15-20 minutes and works great.

They were professional and kind from the start! one thing that they did that I rarely see is I received a text when he the tech was on his way. It had his picture, a short bio about him (which was fun) and a link to see where he was on a map. This was especially helpful considering I work from home and am on and off calls all day. I was able to see approximately where he was. Our technician Donny was the best- walked me through everything. I’m sure all the technicians are great! Got a new garage door opener

The company arrived within 30 minutes of my call and had the problem resolved in less than an hour. I have used them for years and they have always been great. Would highly recommend

CALLED AT 445 PM THEY ARRIVED BY 530 PM. MADE THE REPAIRS AND WERE GONE. EXCELLENT SERVICE.

They were quick and friendly. Replaced my door and springs in just a couple hours, awesome!

What service!! Called them after hours last night and they called us at 7:30 this am to let us know that they would be here at 8:00 am to check it out. The scheduler even set aside a second time today in case they needed to come back and replace the door (which is what happened.) Jon and his trainee were friendly and polite and got the job done in less time than originally stated. And, the cost was reasonable. DO NOT use anyone else!! They are the best.

Great, the spring was still under warranty so only a service/labor fee was charged.