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Ortus Exteriors

Pool and Spa Service, Decks and Porches, Landscaping,

About us

Additional DBA - Ortus Inc. Ortus Exteriors is celebrating it's 20th year serving North Texas. Our custom pools and outdoor living projects are built to last. Our structures are not cheap but your money will be well spent as we stand behind our quality work. If you are looking for a design-build company that will show up, finish up, and be there for warranty issues call 972-422-6999.

Business highlights

20 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Belgard Hardscapes Authorized Contractor Retaining wall Contractor Custom Swimming Pool Design and Construction Swimming Pool Remodeling SPA Additions to Swimming Pools Concrete installation Paver Installation Outdoor Living Design and Construction Landscape Design by Texas Registered Landscape Architect Landscape Fireplace Construction

Services we don't offer

Pool Cleaning Maintenance Lawn Maintenance

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.14 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
25%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.1
responsiveness
3.5
punctuality
3.5
Showing 1-4 of 4 reviews

Roger S.
05/2018
5.0
pool cleaners
  + -1 more
they did a very good job. The owner came out a few times to make sure it was done right. They helped make the right stone selection so the problem wouldn't return. I would hire them again for sure
Description of Work: rebuilt my spa

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

John S.
04/2012
3.0
landscaping
  + -1 more
The layout and implementation of landscape was great. Get many compliments on the landscape along with the pool Ortus Exteriors installed. Great working with Miles and David except follow up warranty work on the landscape.
Description of Work: Purchased landscape plant installation with written warranty June 2011. 21 landscape plants died by September 2011and I contacted Miles Humphries in September 2011 for warranty work. Miles told me he would do the warranty work at that time. Since that time I have made over 40 phone calls, texts and emails to his company with no help.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$8,100

CYNTHIA F.
11/2011
1.0
decks, pool cleaners
  + 0 more
Not well - company came out to give me an estimate and I never heard from them again after the initial meeting.
Description of Work: Needed a pool and deck remodel. Representative came to the house to discuss the work. He took measurements talkd about possible solutions. Then I neve heard from the representative or the company again.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Ortus Exteriors
We are very sorry if this indeed happened. After reviewing the lead paper work for the past 6 months we have no record of you or your request. The post was made in November 2011 and we most definitely had no customer requests which matched your name or address in that month or October. If you are still interested please let us know. Miles Humphries Ortus Exteriors

Lee H.
10/2010
5.0
decks
  + -1 more
Miles is the owner of the company - he has a brilliant head for engineering and design. work with him - communicate effectively and he'll do a great job
Description of Work: Built a complete covered patio including stone fireplace, stone kitchen - installed gas, eletrical - and did a fantastic job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

    Contact information

    P.O. Box 940973, Plano, TX 75094

    http://www.ortusexteriors.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    NA
    Trade License Locale
    NA
    Trade License Authority
    Association of Pool and SPA Professionals
    Trade License Expiration
    12/31/2018

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Decks and Porches,
    Landscaping,
    Pool Sales Construction and Installation,
    Decorative Concrete,
    Pavers and Hardscaping,
    Marble and Granite,
    Wrought Iron,
    Fireplaces,
    General Remodeling,
    Masonry,
    Concrete Driveways

    FAQ

    Ortus Exteriors is currently rated 4.1 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Ortus Exteriors accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Ortus Exteriors offers free project estimates.
    Yes, Ortus Exteriors offers eco-friendly accreditations.
    Yes, Ortus Exteriors offers a 10% senior discount.
    Yes, Ortus Exteriors offers emergency services.
    Yes, Ortus Exteriors offers warranties.
    Ortus Exteriors offers the following services: Belgard Hardscapes Authorized Contractor Retaining wall Contractor Custom Swimming Pool Design and Construction Swimming Pool Remodeling SPA Additions to Swimming Pools Concrete installation Paver Installation Outdoor Living Design and Construction Landscape Design by Texas Registered Landscape Architect Landscape Fireplace Construction
    Pool Cleaning Maintenance Lawn Maintenance

    Contact information

    P.O. Box 940973, Plano, TX 75094

    http://www.ortusexteriors.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed