Open Concept Creations, LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business
Hire at your own risk. I had to fire their first crew and their second. Quality of work does not exist with them. I was taken advantage of as a woman with the subpar crew, and when I fired the first crew and held them accountable they began to treat me terribly. When spending a large amount of money for a bathroom and kitchen reno and other small jobs, higher expectations and customer service and quality of work should be received.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Melanie F.
07/2021
5.0
The team at Open Concept Creations just finished work on my house and did an outstanding job. I had a very short timeframe for completion and they delivered within that window. I had a water leak that resulted in new floors, new carpet, sheetrock and painting. Everyone was very professional and attentive. This was the first work I have ever had done to any house and was very pleased with the outcome and everyone involved. I would recommend Open Concept Creations and use them again if the need arises going forward.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Rashmi S.
01/2021
4.5
Work was completed as promised.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$820,000
Mary S.
08/2020
0.5
Contract with Alan Aday at your own risk. He is now doing business as Open Concepts Creations, LLC. I contracted with Alan Aday in May of 2020 to convert a solarium to a screened-in porch. He agreed to supply all the labor and necessary materials for the project and told me that the project was supposed to take two weeks. It was not done for almost two months. The entire process was a tremendous struggle. Alan and his people did poor quality work to the point that we had to spend an additional $1,200 fixing the damage his workers caused. Although he gave a warranty that should have reimbursed me for the extra expenses, when I asked him about it, he failed to meet with me, did not respond, and I have never heard from him again. Alan and his team attempted to double bill me for items included in the contract. They also tried to substitute cheaper materials than originally agreed-upon. His team failed to level the floor correctly, causing the flooring to pop. When his team attempted to take up the floor, the planks were damaged to the extent they could not be used again. I later learned from a friend that he had experienced similar problems.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
John W.
08/2020
4.5
Alan and his crew have become my go-to guys for any home projects. Their work has been top notch, they are on time and dependable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lindsay H.
05/2020
5.0
Fantastic! I will not be using anyone else ever again. They listened and finished faster than planned. Everything turned out just the way I wanted it! Thank you!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Melanie W.
04/2020
4.0
Alan and his team did a great job of doing some electrical updates and additions as well as painting some accent walls. I definitely feel like they went above and beyond to provide great service. Alan was very communicative and they completed the work in a timely manner. Definitely recommend!
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
pat c.
11/2019
5.0
They did exactly what they said they would do and tthe time that they would do it. Would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rob H.
10/2019
5.0
Let's talk about the difference between meeting and exceeding expectations... They did a great job and unfortunately ran out off caulk. They could've easily stopped and would've met my expectation for the work. Instead, they insisted on going to the store to buy more caulk and returned to finish the job right. That exceeded my expectations and is the reason why I'll use them again should the need arise. I'll also mention that they were professional, worked quickly, and maintained a clean environment while completing the task.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Beckie H.
10/2019
5.0
He was very fair and did excellent work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John W.
09/2019
5.0
Alan contacted me right away, understood my requirements, and completed everything promptly. Alan is my go-to guy now for any home projects that I can't do myself.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ricky D.
09/2019
5.0
Friendly and professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Devaraj S.
09/2019
5.0
They came in and did the job promptly. Made sure I was satisfied with the work. I would definitely recommend them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Michael D.
09/2019
5.0
He went out of his way to help us on a Sunday when no one else would give us the time of day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Judy H.
09/2019
5.0
I never thought that I would find someone to replace just a few tiles on my little front porch. Well, they came out, gave me an estimate and they did the wor within a very short time. I am soo happy with them and the job they fid, oh, and they cleaned up afterwards!Winner,winner chicken dinner!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ben M.
09/2019
5.0
Great service, very polite and respectful employees. I felt very comfortable with this company and plan to use them in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Vicki W.
09/2019
5.0
Working with Alan and his wife is as a pleasure. The work was professionally done and completed in a timely manner. They can do just about anything. I will use them again.