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MERCEDES' POOL CARE INC

Pool and Spa Service, Lawn and Yard Work, Pavers and Hardscaping,

About us

FAMILY OWNED AND OPERATED. mention this ad and get 2 weeks free service 10 employees www.mercedespools.com www.mercedeslandscape.com we offer weekly pool and lawn service. we also remodel pool and spas we also do landscape design and installation we also design and do new construction we also have technitions to do repairs and plumbing

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

WEEKLY SERVICE, POOL SUPPLIES AND EQUIPMENT, ON SITE REPAIR, REALTOR SERVICES, REMODELING, & INSPECTION SERVICE.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard

Reviews

3.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
33%
2
33%
1
0%


Rating CategoryRating out of 5
quality
3.7
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Showing 1-3 of 3 reviews

Michael H.
09/2017
2.0
lawn service, pool cleaners
  + 0 more
Often did not show and I had to call multiple times to chase them. Paid for services that were never performed like filet cleaning. I will be reversing charges with credit card company.
Description of Work: Hired for maintenance and lawn cutting. Had requested multiple times for other yard work they said they would do bit never did. All I wanted was consistent service.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$300

Richard M.
09/2011
3.0
pool cleaners
  + -1 more
I had them come out for a very specialized reason to inspect my pool before I bought the house. I don’t use them for the weekly or monthly pool care. The pool inspection was $130. It wasn’t really a positive experience. This pool has been in the ground for 15 years. They gave me an estimate with everything that they thought needed to be done. It didn’t need to be a perfect pool, but it just needed to work as advertised. They suggested that I put in some clear pipes so that I could see different things in my pool near the filter. That would have been nice if it was to do with the quality. If I had a new pool built, then I would have done it that way. They gave me an estimate for everything that would make the pool look brand new and that was not really what I asked for. I asked them if it was in a good condition, if all the parts worked or if there was a need for me to replace some parts. They said that the pool needed $9000 worth of work. They did tell me that it has been working well, but something would fail soon. Then they gave me the estimate for getting the other work done. They added extra that I really didn’t ask for. I thought that the price was fair. I would probably not use them again.
Description of Work: Mercedes Pool Care Inc. inspected my pool in April.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$130

Amy C.
12/2008
5.0
pool cleaners
  + -1 more
They did a nice job. They were not the cheapest, but they did a nice job. They did more than they said they were going to do and didn't charge me for it. They don't just take your money, do the job and move on. They came back at least 3 times to help me with small problems that I have had with the running of the pool, which has nothing to do with what they did to the pool. They are still trying to make sure I maintenance the pool. They do not do the maintenance for me, they make check on the problem that I have and tell me how to fix it. It is a husband and wife team that own the company. I have worked with both of them. The wife takes care of the bidding and office work, and the husband is the pool guy that is the foreman. They have a whole crew that works with them on the pools. They are very friendly and personable.
Description of Work: The pool was in really bad shape when I bought the house, and they got it up and running. They resurfaced the pool and had to replace parts in the pump system. They also gave me instructions on maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

    Contact information

    3100 INDEPENDENCE PKWY STE 311, Plano, TX 75075

    www.mercedespools.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Lawn and Yard Work,
    Pavers and Hardscaping,
    Landscaping - Lakefront,
    Lawn Fertilization & Treatment,
    Lawn Irrigation,
    Landscaping

    FAQ

    MERCEDES' POOL CARE INC is currently rated 3.3 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 8:00 AM - 4:00 PM

    MERCEDES' POOL CARE INC accepts the following forms of payment: American Express,Check,Discover,MasterCard
    No, MERCEDES' POOL CARE INC does not offer free project estimates.
    No, MERCEDES' POOL CARE INC does not offer eco-friendly accreditations.
    No, MERCEDES' POOL CARE INC does not offer a senior discount.
    Yes, MERCEDES' POOL CARE INC offers emergency services.
    Yes, MERCEDES' POOL CARE INC offers warranties.
    MERCEDES' POOL CARE INC offers the following services: WEEKLY SERVICE, POOL SUPPLIES AND EQUIPMENT, ON SITE REPAIR, REALTOR SERVICES, REMODELING, & INSPECTION SERVICE.

    Contact information

    3100 INDEPENDENCE PKWY STE 311, Plano, TX 75075

    www.mercedespools.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 4:00 PM