Matt's Shutters & More is a full-service window treatment company that provides window coverings such as shutters, blinds, solar screens, shades, specialty windows, and repair services in the Dallas area. Consultation, estimates, exact measurements, ordering, delivering, installing, and follow-up is included. Personalized service combined with more than 20 years of experience to provide you with the easiest and most pleasant home improvement experience.
Business highlights
29 years of trusted experience
Services we offer
Matt provides shutters, blinds, shades, solar screens, repairs, installation, measuring, and consultation services.
Services we don't offer
Matt does not offer window or door replacement- his products and services are with window coverings/treatments only.
After reading customer reviews I called Matt's at 972-814-0619 to have a few blinds repaired. No one picked up the phone but the voice prompt. So I recorded the message leaving my name and phone number. I called today June 7, and also on June 5th, 4th and 3rd. 4 calls so far in 4 days. No one called back. I don't know what to think.
Description of Work: Tried to get in touch via phone for blinds repair
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Matt's Shutters & More
[Member Name Removed], you tried calling my dads number who has been out of town this week. He has been unable to answer the phone. We apologize for the inconvenience. Please call again or you can email us with pictures of the damaged blinds and we’ll get you taken care of. Thanks!
Greta O.
08/2017
5.0
window treatments
+ -1 more
They came out the same day and fixed it for me and were VERY reasonable. Highly Recommend. I'll definitely be calling them in the future for my window covering needs. Very polite and respectful.
Description of Work: Just had a great experience with Matt's! I needed the string repaired on my mini blinds that controls the lowering and raising of the blinds. (I didn't check Angies List first, went off of another review site.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brent R.
07/2015
3.0
window treatments
+ -1 more
Matt completed a job less then 20 min and CHARGED me a priced that was totally off the wall! $450.00 for that 20 min!!! He is charging more then a Attorney PER HOUR! I then asked him if he can try to work with me on the price because not in a million years would I have agreed to this price. He said he emailed me and from this day I cannot find the quote that included the shutter repairs. He only quoted me for the over priced screens that he clearly 3rd parties out. So he dropped the price to $350.00? If he can drop the price that quickly just tells me that his priced is based on the individual homes. I felt like I was priced robbed and loss sleep over it for 3 days because I just cant imagine someone charging that much for such little work? Sorry Matt however you can be nice and not sure if it was genuine. I think his price is based on the neighborhood you live in! It did not make since when I asked him how he came up with this price per hour? I believe he is not really straight forward and also mentioned that he does not 3rd party out his work and turn around and make a profit by upcharging the work. However I asked for a quote on black out screens and out of the 2 other quotes received. He came in at $2400.00 more? I just finished getting my screens put in by Lone Star Solar Screens and they are also Angie's list member and I rate the a A++. Total was $935. for the exact same screens quoted from Matts Shutters and his price was $2400.00?? I also asked if he was Angie's list member because we love working with vendors on the site. He said he does not advertise and only work on word of mouth????? I just pulled up his site and noticed he is a member? Another answer that was not truthful?
Description of Work: Matt came in at 4:48 and was finished at 5:10. He brought in one small part and used my previous shutters to complete this work.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0
$450
Response from Matt's Shutters & More
I apologize you feel this way, but this review is not true and not fair to my company. First of all, the shutters I was repairing at this home were magnolia shutters- a company that is no longer in business and manufactures a specific type of shutter that no one else repairs. The mechanisms for their shutters are complex and because they aren't in business anymore, their parts are very hard to come by. I spent a great deal of time making the rod that the louvers attach to at the shop, I had my son there helping me out, and I've been doing this for over 26 years so that is why it didn't take very long. It Also, I brought in 3 separate tool boxes full of the individual connectors and parts to put the louvers and this shutter panel back together- you must not have seen that. I used 9 different tools total to complete this job (drill, hammer, flat screwdriver, crowbar, ice pick, needle nose pliers, regular pliers, locking vise grip pliers, and a small paintbrush for touchup) I don't charge by the hour- I charge on a per job basis depending on the work and the availability of parts. I take great pride in my work and stand by all of my repairs and new installations. Also, I sent you an email of the quote for repair along with the solar screens- you must not have seen that either. The subject line is: "Solar Screens Estimate" and in the body of the email, I wrote word-for-word quoted directly from the email: "For the magnolia shutter repair (reinstalling the metal rod, repairing the 3 1/2" louvers, and lubricating the metal contacts) it will come to $425 for parts and labor." I sent it to the email that was on your business card that you provided me during our initial visit. The price is most certainly not based on the neighborhood I'm in- I do several jobs a week in Highland Park and always charge based on the work that goes into it and the supply of parts, regardless of the income level or neighborhood class of my clients- and again, not by the hour. I don't "3rd party out" my work because I've been doing this for 26 years- I've gained the experience and know-how to be able to do it on my own- I don't think that's fair to criticize someone for doing their own work- in fact, most people prefer that. As for the screens- I use a sturdier 1" framing, use the best quality brand (Phifer SunTex) and deliver it to install within 1 week. I stand by my prices because I do quality work in a timely manner. The price I quoted you was exactly $2196.48 with tax and installation- straight from the invoice, not $2400. If you aren't happy with it, then you don't need to leave me a bad review based on an estimate- just go to a competitor and find the best price that works for you. As for the last comment you made about me being on Angie's List, I work on both word-of-mouth and a little Google advertising. I have never paid to be on Angies List- you become a member by having a free account and others coming to your page to review you- I've never advertised or paid to get on Angie's List so there was nothing I was lying to you about. I agreed to work with you on the price at the end because you were so concerned about it and I wanted to leave with your total satisfaction. I even agreed to lubricate the other magnolia shutters they had in the home so they could operate smoothly and prevent future damage- free of charge. Building goodwill and trust with my clients is the most important thing to me- I take great pride in the work I do and stand by my prices. I'm sorry that you weren't satisfied with the pricing, but I was clear from the beginning. I wasn't hiding anything from you, and did everything possible to leave with your total satisfaction. Thank you, Matt
Kevin M.
11/2014
5.0
window treatments
+ -1 more
I was impressed with how genuine, nice, and polite he was. He took pride in his work and did a great job. I would definitely use him again.
Description of Work: I had Matt replace some blinds, repair some blinds, and add solar screens.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Elizabeth K.
07/2014
5.0
window treatments
+ -1 more
unknown
Description of Work: Matt met with me the same day I contacted him and came out to measure and provide an estimate for two solar screens and several replacement screens. Then he installed all the screens about two weeks later. There were a few replacement screens that were not fitting correctly so he took them back, fixed them, and had them back to me within a few days. Very good customer service. He also installed two solar screens for my neighbor as well and she seems to also be very happy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Matt's Shutters & More
It was so great working with you and I thought the screens looked fantastic! It was so hot when I was up there installing them because that area was in direct sunlight- I knew these would make a huge difference in your home and I'm happy you like them.
Devin M F.
07/2014
5.0
window treatments
+ -1 more
Matt came the very day I called and on my schedule. He measured and we discussed options. He found us black wood blinds. They had to be ordered, which was fine. He came back when they were in to install them for us. He was quick, punctual and professional. His prices are very reasonable. We are going to have him do all the windows in our house...that's how much we liked working with him. He is very personable as well. Great job, Matt!
Description of Work: We had custom blinds made for 2 of our bedroom windows. I wanted them in black, which was hard to find.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Matt's Shutters & More
Thank you! It was a pleasure serving you and I thought the black blinds looked amazing. It's not something you see everyday and I don't think I had installed black blinds before, but looked gorgeous when everything was done- great taste! I will be more than happy to take care of your remaining windows and will contact you soon to do the measurements.
Ed T.
01/2014
5.0
window treatments
+ -1 more
I found Matt and his crew VERY professional and would not hesitate to recommend them to anyone seeking their services. I had solar screens installed and had a bad tinting/glazing on the windows I wanted removed. I began the removal myself and after spending 3 hours on one window I decided I needed a professional. When I told Matt we would have to wait on the solar screens until I could get the tinting/glazing removed he immediately stated he and his crew could do the removal as well and VERY reasonably priced the job. I can't say enough positive things about Matt and his crew. Don't hesitate to give him a call if you are in need of any window treatments, you won't be disappointed.
Description of Work: Removed a bad window tinting/glazing job and measured and installed solar screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Matt's Shutters & More
[member name removed], thank you very much for your kind words. It was my absolute pleasure to help you out. Your home truly does look beautiful; and you can look forward to cooler rooms in the summer, increased privacy, and lower utility bills with your new solar screens. I'm so thrilled that you're happy with everything and I hope to work with you again in the future. Matt
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Service Categories
Window Treatments
FAQ
Matt's Shutters & More is currently rated 4.6 overall out of 5.
Sunday: 7:00 AM - 7:00 AM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 AM
Matt's Shutters & More accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Matt's Shutters & More offers free project estimates.
No, Matt's Shutters & More does not offer eco-friendly accreditations.
No, Matt's Shutters & More does not offer a senior discount.
No, Matt's Shutters & More does not offer emergency services.
No, Matt's Shutters & More does not offer warranties.
Matt's Shutters & More offers the following services: Matt provides shutters, blinds, shades, solar screens, repairs, installation, measuring, and consultation services.
Matt does not offer window or door replacement- his products and services are with window coverings/treatments only.