This was a "groupon" deal. $60 for duct cleaning and I called asked about the 2nd duct and they quoted me the same amount. The one and only Technician they have, Jerry, showed up with one other person. He was pushy and went up to the attic where the ducts were and immediately started looking around and saying we have mold. It is a buzz word and puts people immediately in a panic mode. Then he takes me downstairs and draws this confusing diagram and tells me what I need to do to be safe in the house. The company claims to to show you before and after pictures. When I asked for them, he said he "just deleted them". I was scammed and called the owner and they did nothing.
Description of Work: I was scammed.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$720
Soudabeh B.
09/2011
2.0
air duct cleaning, dryer vent cleaning
+ 0 more
They did perform the job; however, the technician was very pushy in trying to sell a much larger cleaning package. I just wanted the air ducts cleaned and they wanted to sell me new ducts etc. They also cleaned the dryer vent, but left an unbelievable mess behind. Very unprofessional. I called to complain about their conduct and I was assured someone would call me back ... never heard from them again. I would not recommend them, nor will I use them again.
Description of Work: Cleaned air duct and cleaned dryer vent.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$200
s J.
11/2010
1.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
They were prompt but tried to sell me more than what I wanted. I simply wanted my air ducts cleaned from the money mailer coupon for $60. They wanted to totally clean and place new ducts in the attic. Tried to sell $2300 worth of cleaning air duct tubing. Clean out the intake/ returns for an extra charge. Very pushy! They would not vacum the intake/return grills near the floor. I would not recommend them or use them again.
Description of Work: Vacumed air ducts and air duct grills.
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*Contact business to see additional licenses.
Service Categories
Air Duct Cleaning,
Dryer Vent Cleaning,
Heating and Air Conditioning,
Carpet Cleaning
FAQ
Kold Aire Express is currently rated 1.3 overall out of 5.
Sunday: 7:00 AM - 8:00 PM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 7:00 AM - 8:00 PM
Kold Aire Express accepts the following forms of payment: Discover,MasterCard,Visa
No, Kold Aire Express does not offer free project estimates.
No, Kold Aire Express does not offer eco-friendly accreditations.
No, Kold Aire Express does not offer a senior discount.
No, Kold Aire Express does not offer emergency services.
No, Kold Aire Express does not offer warranties.
Kold Aire Express offers the following services: Air duct/dryer vent/carpet cleaning & HVAC check-ups.