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Kiwi Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Kiwi offers cleaning & restoration services, including carpet cleaning, carpet repair, rug cleaning, upholstery cleaning, tile cleaning, wood floor cleaning, air duct cleaning & more! If you ever have water damage or a flood emergency, we're always available 24/7 for immediate dispatch.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning & repair. Rug cleaning & repair. Air duct cleaning. Dryer vent cleaning. Upholstery cleaning. Wood floor cleaning. Water damage restoration. Tile & grout cleaning. Mold removal.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard

Photos of past projects

Reviews

4.243 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
14%
3
9%
2
2%
1
14%


Rating CategoryRating out of 5
quality
4.2
value
4.4
professionalism
4.3
responsiveness
4.3
punctuality
4.4
Showing 1-25 of 43 reviews

s T.
08/2023
5.0
carpet cleaners
  + -1 more
I have used Kiwi for years - they always do a great job and easy to work with
Description of Work: I needed my oriental rugs & regular area rugs cleaned. A total of 5 rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Mary R.
08/2022
5.0
carpet cleaners
  + -1 more
I’ve been using Kiwi for a long time. Very good company, friendly staff and always offering discounts. Kiwi also make sure the customers are happy with their services, if you’re not satisfied they will re-do your carpet.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HOPE W.
06/2020
1.0
air duct cleaning, oriental rug cleaning
  + 0 more
I allowed Kiwi Services to remove 4 rugs for cleaning. I was told it would take 2 weeks. After 7 weeks the rugs were returned but I had to send 2 of them back as they were muddy and smelled terribly. I do not believe they did anything more to them than hose them down. I paid $611 (keep in mind that’s HALF the total bill) they were to disinfect and use a germicidal wash. I do not believe any cleaning solutions touched the rugs. My husband left a voicemail for a manager to call. Crickets. Beware Kiwi Dallas, very shady
Description of Work: Rug cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0
punctuality
1.0

$1,200

Kristopher Y.
11/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Professional service. Great Prices. And good quality work. I especially recommend the furniture/upholstery cleaning!
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Kiwi Carpet Cleaning
Thank you so much for the review!

David S.
07/2017
5.0
carpet cleaners
  + -1 more
It went very well and smelled great after the clean.
Description of Work: I neede all the carpets in my house cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kiwi Carpet Cleaning
Thank you so much for the review!

Jerrold B.
07/2017
3.0
carpet cleaners
  + -1 more
If they clean your carpets you get a redo for like $50 or something like that for a year. If you use a franchise they do a good job and I recommend them.
Description of Work: They did our carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$129

Response from Kiwi Carpet Cleaning
Thank you so much for the review!

Sandra M.
10/2016
5.0
carpet cleaners
  + -1 more
It was great fast efficient professional and great smelling
Description of Work: Great job of taking stains out very very impressed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Kiwi Carpet Cleaning
Thank you for the review! We are happy that you enjoyed our services.

Anne W.
09/2016
3.0
ceramic tile
  + -1 more
Horrible. The floors were sticky and looked worse than before the cleaning, After quite a few phone calls a properly trained employee came and redid the job. I have used this firm in the past for carpet cleaning and was pleased. I was not pleased with their job on my tile, or their responsiveness when there was a problem
Description of Work: Had ceramic tile and grout cleaned in kitchen, bathrooms and foyer.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0


Anne W.
09/2016
5.0
ceramic tile
  + -1 more
The work was done well and completely. I will call them again.
Description of Work: Tile and grout was cleaned and sealed. Approximately 400 sq. feet of flooring tile were cleaned and the grout sealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kiwi Carpet Cleaning
Thank you for the review!

Kenneth D.
09/2016
5.0
oriental rug cleaning
  + -1 more
I called them out when I had a water overflow in my house. They cleaned several rugs that were wet and needed cleaning anyway. Very pleased with the work. They gave me a price break for multiple rugs (3). The customer service was polite and very professional.
Description of Work: Cleaned oriental rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Kiwi Carpet Cleaning
We are happy that you loved our services! Thank you for the review.

JENNIFIER A.
07/2016
4.0
carpet cleaners, ceramic tile
  + 0 more
The guy showed up on time and did a good job. I am going to be using them for carpet service next.
Description of Work: Tile Cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Stephenie D.
07/2016
5.0
carpet cleaners
  + -1 more
Repeat customer. Scheduled another leaning due to pleasant past experience.
Description of Work: Scheduled move out cleaning. Professional and last service was great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Marco & Kathy F.
04/2016
5.0
upholstery cleaning
  + -1 more
We had them come out once in May and another in November to clean a chair. They did a fantastic job.
Description of Work: We had Kiwi Carpet Cleaning out for some upholstery.
Rating CategoryRating out of 5
Yes, I recommend this pro

Marco & Kathy F.
04/2016
4.0
carpet cleaners
  + -1 more
They did a good job. They were not able to get all the stains out completely in one spot.
Description of Work: We used Kiwi for some carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marco & Kathy F.
04/2016
5.0
upholstery cleaning
  + -1 more
We had them come out to clean a chair. They did a fantastic job.
Description of Work: We used Kiwi for upholstery cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

David D.
04/2016
4.0
carpet cleaners
  + -1 more
Workers were efficient and polite. All work was done as requested. The maintenance program is a great deal, and we plan to take advantage of the services.
Description of Work: Appointment was scheduled promptly without any difficulties. Followed up with confirmation via email.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$110

Response from Kiwi Carpet Cleaning
Thank you so much for the review! We are happy to hear you like our famous carpet cleaning warranty.

CELESTE K.
01/2016
5.0
carpet cleaners
  + -1 more
Everything went well. The person was prompt, neatly dressed and very professional. No time was left to sloffing off. I have used them previously and will continue to do so. A recommendation as to stretching the carpet when needed was also suggested.;
Description of Work: Vacuum, clean, sanitize and deodoriize 4 bedrooms, living room, dining room, hallway, bathroom and game room areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Sandy O.
12/2015
5.0
carpet cleaners
  + -1 more
They have done an excellent job since I have used them.
Description of Work: They come out and clean my carpets. I have been using them for over 20 yrs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Lorenzo H.
11/2015
5.0
carpet cleaners
  + -1 more
I use Kiwi becaue they do a great job, and offer an excellent warranty. Another reason is that I live in mid century home with real wood floors under the carpet. Their process for cleaning carpet does not use a lot of water, which helps to preserve my wood floors for future use. I've used them for many years, and have always been very pleased with their work, and customer service.
Description of Work: Kiwi cleaned carpet in 3 bed rooms, and a family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Tricia M.
10/2015
5.0
carpet cleaners
  + -1 more
very good job. I had normal traffic and stains from everyday use. It had been about 4 months since my last cleaning. He was able to get all the stains out and after the rake was used all the carpets looked beautiful. We have used Kiwi for over 20 years and have been very happy with their service.
Description of Work: warranty carpet cleaning 3 bedrooms, living room, dining and hallway

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

ERIN W.
08/2015
5.0
carpet cleaners
  + -1 more
I've been very pleased with the Kiwi service. I own a short-term rental property and needed an easy solution for when renters leave a stained carpet. Their carpet warranty and the flexibility to give them remote access satisfied my needs. They've been professional from start to end! My first carpet clean was in May after a guest left some carpet stains. After the summer heavy rental period, dirty footprints required that I schedule a subsequent cleaning. The 1 year warranty kept the price of the subsequent clean at a reasonable rate. Their 30-day guarantee assures that I'm happy with their services.
Description of Work: Cleaned carpet in 2 rooms plus hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Kiwi Carpet Cleaning
Thanks for your review! We are so happy to help with your rentals and we are happy to hear your services went well.

Kia A.
08/2015
5.0
carpet cleaners
  + -1 more
I am a faithful customer of Kiwi for several years. As always Kiwi staff from scheduling to the technician were kind, courteous and professional! I have not used any other provider for my carpet cleaning.
Description of Work: Kiwi came out to clean my living, stairs, landing & hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Kiwi Carpet Cleaning
Thanks so much for the review and for making us your exclusive carpet cleaning company! We are so happy to hear you had a great service and experience with our team. We look forward to your future services.

Sue S.
07/2015
1.0
carpet cleaners
  + -1 more
I first sent the rug on 6/5/2015. I called a couple of weeks later to check on status of rug. Was told the manager would call me back. They did not. Called again a few days later and was told the same thing. Called a third time and was told the rug was still being cleaned. The rug was delivered on7/9/2015. It still had pet odor although their add clearly said that pet stains and odors would be removed. I sent the rug back and called them. I was told that they do not clean the "back" of rugs and that it was impossible to remove stains on the back of the rug but they would clean again and "deodorize". The rug was delivered on7/18/2015. The pet odor was still very much present and of course, the stains were unchanged. I would never use them again and would advise friends not to do so. Very disappointed.
Description of Work: Cleaning and repair of area rug

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$900

Robert S.
12/2014
5.0
carpet cleaners
  + -1 more
Kiwi Technician, ROBERT, as always, did an excellent job. I would recommend KIWI to everyone wanting good service and courteous technicians
Description of Work: Warranty Cleaning under KIWI's one year guarantee

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Irene H.
10/2014
5.0
carpet cleaners
  + -1 more
My carpet cleaning appoinment was quick and easy to make with Kiwi, and they also provided a reminder call the day before the service. The technician arrived within the timeframe provided by Kiwi and was courteous, professional and completed the job in a timely fashion. The carpets were cleaned to my expectationis and dryed quickly. Kiwi is very affordableand I can always count on Kiwi's high quality of service.
Description of Work: Cleaned my carpets in 4 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40
    • 1(current)
    • 2

Contact information

1401 Summit Ave Ste 2, Plano, TX 75074

http://www.kiwiservices.com/texas/plano

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Air Duct Cleaning,
Dryer Vent Cleaning,
Mold Testing & Remediation,
Floor Cleaning and Waxing,
Water & Smoke Damage

FAQ

Kiwi Carpet Cleaning is currently rated 4.2 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Kiwi Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard
No, Kiwi Carpet Cleaning does not offer free project estimates.
Yes, Kiwi Carpet Cleaning offers eco-friendly accreditations.
No, Kiwi Carpet Cleaning does not offer a senior discount.
Yes, Kiwi Carpet Cleaning offers emergency services.
Yes, Kiwi Carpet Cleaning offers warranties.
Kiwi Carpet Cleaning offers the following services: Carpet cleaning & repair. Rug cleaning & repair. Air duct cleaning. Dryer vent cleaning. Upholstery cleaning. Wood floor cleaning. Water damage restoration. Tile & grout cleaning. Mold removal.

Contact information

1401 Summit Ave Ste 2, Plano, TX 75074

http://www.kiwiservices.com/texas/plano

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM